MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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2489 results found
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Magic 30: Mixed-Up Premier Draft - Server Timeout at Start of Draft
Paid to enter the draft then immediately received "Waiting for server" timeout. By the time I was able to restart & re-enter the draft, my first 5 or 6 picks had already been auto-picked.
16 votes -
Unable to change or update decks in Midweek Magic: Slow Start
After selecting a deck for Midweek Magic: Slow Start, I have not been able to Edit the Deck or select or new Deck. Completely ruins the experience with the event when I can't even modify the deck I chose based on the decks that I'm seeing, or select a new one.
16 votes -
No cards appearing in draft
Playing on iOS . Received a text during draft. Return to draft to find no cards to choose.
16 votes -
ドラフトで相手が投了し勝利したのに敗北の結果でした。
ドラフトで相手が投了し勝利したのに敗北の結果でした。
16 votes -
Crash during draft
Crash During Quick Draft Game, causing game loss: Some kind of disconnect happened during the second last game of a Quick Draft event, with the app crashing multiple times after failing to reconnect.
Am currently unable to reconnect as well, after having completed the last game of the draft event (a played through loss) and closing the app and attempting to reconnect.
16 votes -
Prairie Dog multiple activations don't work
I activated my prairie dog twice before end of turn, but it only got 2 counters instead of 3
15 votes -
quick draft currently waiting
quick draft stucked to "currently waiting" screen.
can't face opponents15 votes -
Jump In! Challenge. New player won't let me complete
New player. Completed the 3 Jump In! events for a Jump In token. Won the events, got the card and everything. Was 2/3 for this, won, took the card on the third time same way as the others. Instead of completing the challenge it went back to 1/3. Not sure why.
15 votes -
Color challenges completion results in blue spark repeating voice line
After completing the color challenges (and getting the awarded sleeves) the blue spark appears in the home menu everytime I click on the home menu icon, repeating the voice lines “wow, you’ve beaten all of the color challenges!” Sometimes it stops there and sometimes it continues with the rest of the dialogue and flies to the codex button and disappears. However, the next time I visit the home screen, it’s there again and repeating the voice line. I’m on Iphone 11 IOS 17.1.2. The game is version 2023.32.0.923.1044210. I’ve tried waiting on the home menu for minutes after the spark…
15 votes -
Starter deck bug
1) The 3 wins doesn't update after selecting a new deck
2) I have won 3 times, however am unable to receive the new decks after being rotated.Please fix this
15 votes -
premier draft
i was drafting when i lost my first game and i was taken out like i lost all 3, i got 250 gems and the dmu premier draft is gone.
I request the refund of the 1500 gems that were spent or the game where I left off.15 votes -
Premier Draft Bug
I am stuck in the premier draft screen after my first pick. Waiting on other players to pass a pack past the time limit for passing a pack. When trying to go to menu, the game crashed with "waiting for server". After ending the game with "end task", and rejoining the draft I ended up with random picks. Please provide a refund. Thanks in advance.
15 votes -
15 votes
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NEO Sealed deck "add to decks" not working
I bought a NEO sealed event and want to export my deck to play with a friend. When i click "Add to Decks" nothing happens (e.g. no sealed deck is added to "Decks"). I have 30 deck slots available.
15 votes -
ランク戦:スタンダードで勝利してもブロンズ0のままでランキングに参加できない
ランク戦:スタンダードにて
何度勝利してもランク戦参加扱いにならず、
ブロンズ0からティアーが上がりません。
2021.8.50.981.88695715 votes -
Impossible to join any game (neither events, freeplay or bot), game stuck on Waiting for opponent
Since the 25th of August update the game systematically ends up stuck at the Waiting for opponent screen whatever kind of game I try to throw. I haven't encountered any crash the timer simply continues running, for 30+ minutes, and I won't join any match ever. This is even the case for Bot matches, thus I can't play in any sort of way.
15 votes -
750 Xp from quest not giving 750XP ( PC )
Atm finished my daily quest for 750xp and not gave 750 xp , cause i'lll count on my daily win to lvl up my mastery and i was aproximatively at 200 xp before and after at 725xp, 200+750 is not 725.
I'm playin on pc.15 votes -
Got old and banned cards from my renewal?
I opened my renewal package today and got four cards that just rotated out, three cards that are banned in Standard (Fires of Invention and OUaT), with the only usable card being a single Harmonious Archon and a couple of gem cards. A screenshot of my renewal gifts is attached.
Is this intentional?
15 votes -
Starter decks not being added
After winning 3 games on the starter deck event with the new lists, I only got 1 of them which was not the one I was using
Checked collection just in case I got the cards, but only got the ones from the deck I unlocked
Thought we were supposed to get all of them
14 votes -
colour challenge
Hi, the game is asking me to finish the colour challenge but I did it already, please check screenshots.
Thanks!14 votes
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