MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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24711 results found
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Genesis Ultimatum on Max permanents 4/5 not all put in to play
Genesis Ultimatum at max permanent summon from 4/5 is buggy.
When I play genesis Ultimatum and select 1,2,3,4 out of 5 it works as intended every single time.
what happens is , cast Genesis ultimatum, draw 5 - select 1,2,3,4 out of 5 permanents then need to click submit button. no bugs.
But, cast Genesis Ultimatum , draw 5 (4 or 5 permanents) and all you want to put in play. sometimes - 1 permanent is left behind.
Submit button also disappears ONCE you click all permanents. -1 vote -
1 vote
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Missing gems
I just complete a Premier draft event (4 wins). I hit claim prizes, but it did not give me my 1400 gems. My gem count didn't change. I tried restarting the client, but I am still not seeing the gems
7 votes -
Play blade (menu) format
Why is this only one column that you have to scroll down on when the entire screen is available to have multiple columns? Also, this should be organized by format (not 'Find Match' and 'Events' which is nonintuitive). Isn't that the first choice most users make (limited, standard, or historic). There should also be distinctly separate categories within each format for ranked or casual/unranked. Maybe add a fourth category for "other" like Brawl and [fingers crossed] Gladiator. I'd prefer a larger menu with more options but if you must keep it one column for some reason, consider the attached list…
1 vote -
No lands in limited
PLEASE FFS once do your job!!
Check the log file. This cannot be happening!!! It is statistically impossible!!!!
First game mulligan 4 lands into 2 lands keep with plays, never draw another land.
Second game keep 2 lander with 3 plays, go to 26 cards left in library never draw third land.
Come on!!!
You have to be refunding these things....
16 votes -
deck with more than 100 cards, does not correspond to the regular norms
Magic It's always been an incredible game, but it's sad how you can't fix problems, as simple as limiting the competing decks to 100 cards. It is not funny to play with decks, blue, that destroy decks.
2 votes -
Triome art style bugged
I bought the art style for the tromes, however, whenever I play them, they only show as regular art style, I tried to enable the art style but nothing happen. In my deck it shows as alternate art but not in the game.
My gem purchase goes to the drain. Please fix it.
4 votes -
Product Suggestion
While in a standard ranked match on Windows10 I played Shatter the Sky to destroy all creatures. My opponent's board had two Skyclave Apparitions, and two 4/4 White Flying Angel tokens. My board had a single Skyclave Apparition. The Shatter the Sky only killed m y Skyclave Apparition and my opponents two Angel tokens. My opponent did not play cards onto the stack and had no indestructible mechanisms in play. Sorry I didn't get an image of the board.
1 vote -
enable proxy option
MTGA sometimes has connection problems in my area, and I appreciate it if you could add a 'use proxy' option in the game, where I can input my proxy server name and so on.
1 vote -
mid-match crash, error and match loss
During the very first match of an Eldraine draft the game crashed and shut. I tried to return as fast as I could, but upon opening mtg arena again, I was met with the weird screen I am sending attached. The screen was still and did not allow any actions. I waited a little longer and since it was frozen, I closed the program once again, but when I returned my timeouts had run out and I got a match loss. So I would like to request a refund for this draft, as well as the return of the rank…
1 vote -
Hello, impossible to finish a battle
Hello, impossible to finish a battle. The game crash systematicaly and impossible to join the battle after
7 votes -
Matched against a Historic deck in the Play queue
Yesterday I was matched against a historic deck while playing my standard deck in the Play queue.
14 votes -
画面の描画が止まる
ゲーム途中で画面の描画が止まり、更新されない。
カーソルを動かしてクリックすると手札や土地をタップした時の効果音が鳴るが画面が変わらない状態になり、制限時間も消費されていく。7 votes -
Craft owned cards no longer available
I was gives alternative art Planeswalkers as a reward for partecipating in the Beta for MTGA, all in 1x, but the the time I could not afford to craft additional copies of said card, and after some time they became no longer craftable.
Now I am in a situation where I play UW Control in Historic with 3 Teferi HOD with an are and 1 with the alternative one...Would it be possible to simply allow users to craft additional copies of OWNED cards that they posses in less than 4 copies?
1 vote -
1 vote
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Cursor - versus - Glaukoma
Request for assistance. I've been playing MTG Arena recently. I have the eye disease glaucoma and therefore see very limited. Question: is there a way to enlarge the cursor so that I can find it more easily and quickly? I often get stressed because time is running out and I hinder the game. Please show me the path how I can change the cursor. Thanks for your help.
Mail to: hdm1956@gmail.com1 vote -
Tezzeret the Schemer Token issue
During a match on the sealed Kaladesh Remastered, my opponent played Tezzeret the Schemer. Op upticked Tezzeret, then used the artifact token to create mana, however, when the token was used it was not sacrificed. After another turn, he used Tezzeret's -2 ability to kill my Padeem, Consul of Innovation which was giving me card advantage and this would not have been possible if the tokens he was using for mana were being sacrificed as they were supposed to be.
I don't think this matters but just incase, I am on a microsoft laptop.
2 votes -
no Advancement in ranks
I am unable to advance in ranks. No matter how many wins in constructed I'm stuck on bronze tier 1 with an exclamation like i haven't even played this season.
16 votes -
Mythic Card not awarded
Mythic Card upon reaching Lvl 56 was not awarded.
I think this also happened the previous steps where a Mythic Card should have been awarded but I did not pay attention closely enough. Now at Lvl 56 it definitely was not awarded
5 votes -
Mill vs. Sanctum of Stone Fangs
Mill deck vs Sanctum of Stone Fangs deck.
When a player has Sanctum of Stone Fangs in play and they start a turn with no cards in their library, they immediately lose, even though UPKEEP is before the DRAW step.
Sanctum of Stone Fangs should have triggered before losing, but it didn't.
5 votes
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