MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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24416 results found
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game crash
the game crash and impossible to join the battle after, the game crash systematicaly and i loose the game.... In a draft game
153 votes -
The program closed
Hi,
I lost 2 game in sealed. I was playing and the game closed!
And the worst thing when I tried to open the game again, when I tried to connect in the game it closed again.
This happened 3 times, making him lose the both matches.
I want to know if I can get some of my jem back.5 votes -
se congela en quick draft y pierdo partida
estoy jugando un quick draft y se me congela la el cliente, luego al volver a entrar la partida esta perdida, no me dejaba entrar llegando a la partida y saliendose el cliente de nuevo
6 votes -
el juego de cierra en medio de una partida
en medio de una partida se cierra el juego y al volver a conectarme para poder terminar dicha partida me crashea y sucede seguido ... ya perdi 4 partidas por culpa de este bug por favor arreglenlo ... esto sucedio desde la ultima actualización o cambio de evento
18 votes -
close
game is closing in draft.
I lose 2 match
9 votes -
Mouse clicks are unreliable on Mac
I've installed Arena on two different Macs, and they’re both having the same issue: mouse interaction is very unreliable. Clicking on things doesn’t always work — I’ll often have to click a button or a card multiple times to get it to register, but then occasionally it’ll work fine on the first try. This is true throughout the interface — from the home screen to in-game actions (for example, when clicking the “Play” button on the home screen, I routinely needed to click at least three times to get the blade to open). Dragging cards has also been very fickle,…
67 votes -
Disconnect Error During Draft
I was drafting and lost the last half of a pack due to disconnect errors.
12 votes -
Game crashes
Game crashes at multiple occasions. Quite annoying if you just spent 10.000 gold to take part in a premium draft (and the game crashes while drafting = random card & while playing = loosing).
Is it possible to redeem the 10000 gold?
18 votes -
Juego se cierra en cada partida
Desde ayer (25/06) el juego se cierra en cada partida, perdi draft y cada partida que realice, probe desistalar el juego, pero el problema persiste
37 votes -
Overheating/Heavy Memory Usage
I have a Macbook Pro (2015) running on Sierra. I downloaded MTG Arena yesterday and started playing. Within 30 seconds, my computer began revving up like a jet plane taking off for a one-way trip to Nowhere Town. Over the years, I have used this computer for lengthy sessions for design in Photoshop, animation in Clip Studio Paint, and music production in Ableton and never have I heard my computer make this horrid sound or become this blisteringly hot. My computer's memory usage immediately rockets to an overwhelming degree and even when I free up the memory, the computer continues…
25 votes -
MTGA Crash
Launch Game and Crash Randomly , i try many times relaunch game but crash on loading.
87 votes -
game crashing during premier draft m21
i want to make a complain because the game crashed during 3 matches in a premier draft m21. i lost my draft and now i would my 10000 coins back or another refund.
14 votes -
Game Crash during draft and sealed
i got a lost at my sealed cause of crash during game and 3 lost in a row during draft...i pretend my crystals back...this is an arena problem and we all should have the refound.The game crash during play and don't let me rejoin in the current game...but it only let me enter after the time is out and i got a loose!
I want my sealed and draft crystal back!17 votes -
menu has no text
The main menu (when pressing Esc) has no text when brought up during a game, and after that even in the lobby.
25 votes -
No puedo jugar casi ninguna partida el juego se tilda y luego se sale
Luego de actualizar me sucede, en cualquier momento asi porque si la aplicacion se tilda y se sale.
4 votes -
Crash during battle
Hi !
Crash during sealed match while the turn 2 and impossible to reconnect to the match. The game load and when "Ready" is displayed on the screen, the game crash again.
21 votes -
colorless commanders make it so arcane signet (and possibly command tower?) cant tap for manna when they should be able to tap for colorless
(Deck Building/Gameplay Bugs)
Colorless commanders make it so arcane signet (and possibly command tower?) can't tap for manna when they should be able to tap for colorless manna, also you're locked into using only one type of basic land.5 votes -
game crashes during every match
game crashes during every match since the uptate to M21
39 votes -
el juego se cierra y deja de funcioar a mita de la partida
de la nada se cierra y dice que dejo de funcionar usualmente aparece en medio de la partida incluso contra bots, es incomodo y me arruino mi evento :c al parecer a muchas personas también le sucede lo mismo.
9 votes -
Friends List: Game indicates that I am offline, no friends list
Experienced for first time after the 25JUN2020 M21 update.
While in client, the friends icon in the lower left hand portion of the screen is empty and does not indicate a number of friends in game. When clicking on the friends icon, I receive a message "Offline - Go online to see your friends"; confirmed connection (the game is running and connection is good)
Image of the in game message is attached for reference
53 votes
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