Skip to content

MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

--------------

If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.


9141 results found

  1. Game goes to Draw when game is applying counters and life

    I am on an iPhone when this happens. I return a bunch of creatures from my graveyard with Raise the Past. The creatures are life gain, creating token creatures and Ajani’s Pridemate. So it goes through the process of adding life, creating token creatures and 1-1 counters. Very quickly it pops up the notice that if I don’t take a different action the game will end in a draw. Why? I haven’t even hit a timer yet. Then after the message pops up twice the game ends in a draw. It’s going through the animation, I have no control of…

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. "Asset Error Detected, Arena will relaunch to verify asset contents"

    Looped message "Asset Error Detected, Arena will relaunch to verify asset contents", can´t start the game. I don´t want to wait 7 days for the next update to play again like the last time this happened.
    How to fix this bug? Thank You!

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. daily deals

    Good afternoon.
    I bought several black cards (instant, land, creator, sorcery) today for gold and crystals in "daily deals". But after two hours of searching I couldn't find them anywhere, in any catalog.

    This is the second time this has happened. Before that I also bought a "land" card.

    Please activate the purchased cards or return the gold and crystals.
    Thank you.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Store  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. Station count is not working

    When i tap creatures to add station counters, keep tapped but counters are not added

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. bug draft

    While I was playing a draft match, the game suddenly stopped working and kicked me out of the match. I rejoined, but the game was counted as a loss. I am requesting a refund of 1500 gems, thank you.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. bug draft

    While I was playing a draft match, the game suddenly stopped working and kicked me out of the match. I rejoined, but the game was counted as a loss. I am requesting a refund of 1500 gems, thank you.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. Auto Triggers skipped both my opponent's turn and mine.

    Playing against an elf deck with scurry oak lifegain. Both boards got a bit wide before a soul warden trigger started the combo on my opponent's turn. I tried to make only enough squirrels that I was guaranteed to win around their wide board of blockers (like 20), then get through the rest of the triggers as fast as possible. I timed out. While passing through my triggers, the rest of my opponent's turn got skipped. That's incredibly unfair.

    Additionally, because I had Trelesarra in play, the scry triggers kept hitting the stack as my effects resolved. It played a…

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. Alchemy rebalance of Scute Swarm

    Create an Alchemy rebalanced version of Scute Swarm to avoid excess triggers.

    "Landfall — Whenever a land you control enters, create a 1/1 green Insect creature token. If you control six or more lands, create a token that's a copy of this creature instead unless you control at least 250 creatures named Scute Swarm."

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. Trash game. Broken. Took land payment and didn’t trigger agility. Uninstalled. 1* review left.

    I don’t have an idea, but it would be nice if this already rigged disaster of a game would actually trigger abilities when the cost is paid. In my last (and I mean that in a sense that it was the most recent, and the last I will ever play on this piece of garbage) game I was mopping the floor with my opponent, paid 4+ a plains to trigger adding flying and +1+1 to all creatures in control, the payment worked, the lands tapped, the ability didn’t trigger and I attacked normally.

    This is trash. This game is trash.…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. 1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. Received 20 gems in rare slot of a pack despite NOT having all of the rares from that set.

    I bought a pack of Foundations and it gave me 20 gems instead of a rare, with the mouseover text "You have collected all of the rares from this set". Except I haven't collected all of the rares. Please see attached images and log file. Could you please give rare wildcards instead of gems? This 20 gems instead of a wildcard feels like I'm being cheated, and lord knows I've spent enough money on this game.
    Thank you for your consideration,
    Duncan

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. arena crash during draft

    My arena client crashed during a premier draft and i was unable to finsih the game giving me a loss

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Events  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. Freeze, Crash and Localize database lost

    During match on playing rank match of BO3, game freeze and crash.
    After restarting MTG Arena, it suddenly began verifying the localization database.
    After force-quitting and restarting again, an 11GB download began, preventing me from starting the game until it finished.
    The same phenomenon has occurred at least five times.

    OS: Windows11 Home
    GPU: NVIDIA GeForce RTX3060
    Processor: Intel(R) Core (TM) i5-8400 CPU @ 2.80GHz (2.81 GHz)
    Memory: 8.00 GB RAM

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. EoE and EoE Alchemy drafts look too similar.

    Hi! I just accidentally joined an EoE Alchemy draft, had a miserable time, and won a pack I have no use or desire for. Please make the events a bit easier to tell apart, for instance by not using the same event background image, since that's a well established visual shorthand people are used to, or perhaps by using the Alchemy logo in the event title.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Events  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. Historic Matches are not incrementing in achievements, historic matches counter appears to be "frozen"

    After playing both historic ranked and an unranked historic game my achievement counter did not increment despite playing 10+ matches. I'm trying to work towards completely the historic achievements but it seems to be impossible with the current issues I'm experiencing on PC/iPad.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. 1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. Unexpected error : update required

    Unable to log in and attached the screen shot

    9 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. full screen not working

    I have a widescreen monitor (2560x1080) and the game launches automatically in 1920x1080 windowed. Which is not the problem. However, when I click the "Full Screen" it goes to full screen until there's a change of scene. Meaning that when I load into/out of a game the game resets back to windowed. I have tried uninstalling and reinstalling without success.

    Game version: 2025.51.0.9591.1173794

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. iPad 6th gen with iPadOS 17.7.10 crashes frequently

    It seems that there's a memory leak.
    Long sessions, or long games, cause a crash.
    Even browsing the store and swiping across many items.
    As a software engineer, it seems that cards displayed are not managed and disposed when no longer on screen, and this potentially causes a memory leak.
    While this crash may only be apparent on older or low memory devices, I do believe the fix would boost the interface of all platforms.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. Permanents not visible in scroll panel Bug

    When using weapons manufacturing and repurposing bay, sometimes permanents will disappear from the scroll panel.

    At first, when you get to 2 rows, permanents in the scroll panel appear offset and you have to click above them to actually select them. Later in the game I have found permanents will not show up in any of the panels, hovering the area indicates not just a visual bug as they do not pop up in zoomed view when the area is hovered with the cursor.

    once I removed, or added more permanents to the panel the missing item would be visible…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

MTG Arena Bugs & Product Suggestions

Categories

Feedback and Knowledge Base