MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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9413 results found
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App keeps returning to home page during games
Mid game, the loading circle will appear and the game will force me back to home screen. I've tried reinstalling, to no avail. Game is unplayable in this state.
1 vote -
1 vote
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Starter deck duel
Starter deck duel - I’ve won 7 times and can’t get this to progress. I’ve contacted support and they said
“ You can skip all the tutorial elements by selecting Adjust Options in the upper right and then Account. Select the Skip Tutorial option and confirm your choice, and you'll bypass the tutorial and Color Challenge”
This option is not on either mobile iOS or PC menus. Please advise .
2 votes -
Couldn’t get past a block from the opponent. Just froze and no options
Was playing and game froze, couldn’t continue after opponent blocked.
1 vote -
exalted sunborn
2 Case of the Uneaten Feast Elsh Norn Mother of Machines Mondrak, Glory Dominus Elspeth, Storm Slayer Ojer Taq, Deepest Foundation Nexus of Becoming Exalted Sunborn Master Spicer causes Dre Error Draw and crashes to Home screen and looses any progress made in game
1 vote -
Blinkmoth Nexus bug
Hey!
Was playing in a draft event where I had 2 Blinkmoth Nexus on the field. Wanted to double block a 5/4 flier with them, and use their ability to make both of them 2/2. It just wouldn't let me, although I still had the mana to do it.
Because of that I lost both of them in the trade without killing the 5/4.
Playing on PC (not Steam)1 vote -
two factor authentication
the simplest way to protect your account and also maintain it is to allow the option of two factor authentication
would be helpful to add a second email or phone number for authentication for safety but also so i don't have to have a two week conversation with customer service to alter my email.
as an option you could allow us to add our phone number or another email so we don't end up loosing the account if we delete associated or other issues related to emails.
customer service seems to not have the ability to deal with this issue…
1 vote -
1 vote
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Standard is a mess and only several dozen bans will fix it
Gamebreaking cards that need to be banned:
Vivi Orniter
Voice of Victory
Elspeth, Storm Slayer
Tifa Lockhart
Kaito, Bane of Nightmares
Cavern of Souls
Mistrise Village
Snakeskin Veil (and all equivalents)
Overprotect
Agatha's Soul Cauldron
Omniscience
Kona, Rescue Beastie
Fear of Missing Out
Anticausal Vestige
Stormchaser's Talent
Traveling Chocobo
Fountainport
Bloodthirsty Conquerer
Cosmogrand Zenith
Stock Up
Consult the Star Charts
Ouroboroid
Bristly Bill, Spine Sower
Mossborn Hydra
Sunspine Lynx
Screaming Nemesis
and so on.Strength of Creatures needs to be brought down to pre-2005 levels in order to match the comparatively weak interation. If you're worried about the typical UW…
1 vote -
Standard is a mess and only several dozen bans will fix it
Cards that need to be banned:
Vivi Orniter
Voice of Victory
Elspeth, Storm Slayer
Tifa Lockhart
Kaito, Bane of Nightmares
Cavern of Souls
Mistrise Village
Snakeskin Veil (and all equivalents)
Overprotect
Agatha's Soul Cauldron
Omniscience
Kona, Rescue Beastie
Fear of Missing Out
Anticausal Vestige
Stormchaser's Talent
Traveling Chocobo
Fountainport
Bloodthirsty Conquerer
Cosmogrand Zenith
Stock Up
Consult the Star Charts
Ouroboroid
Bristly Bill, Spine Sower
Mossborn Hydra1 vote -
How about a "Clean" Format without any Universes Beyond
Universes beyond ruins Magic lore and immersion for me. As long as it was contained in secret lairs or non standart rotating products i didn't mind it, but facing half a year of franchised cashgrabs infalting standart makes me want to quit standart alongside arena on the spot. Universes Beyond is prepetually banned on our paper magic tables unless its a cosmetic only type card. The sets seem unnaturally pushed and the main reason for me to play magic for decades was the uniqie lore and contained universe. I would rather opt out of any format where they are alowed.…
4 votes -
Fallo al comunicarse con el servidor
Llevo 4 días consecutivos sin poder conectarme por las noches, cada vez que trato de iniciar sesión aparece un fallo de comunicación con el servidor. Los días previos, al comprobar estado aparecía notificación de mantenimiento, pero hoy simplemente no conecta. Esta mañana puede conectar, pero ahora de nuevo por la noche me es imposible. Espero puedan solucionar el problema.
Gracias por su atención.
1 vote -
Auto tapper taking only blue mana
I was playing an izzet deck and I had a few plays and I had 2 mountains and 2 islands and when I had 2 2 mana spells to play that were blue, a warped singer and the titan that if played 2nd goes to 2 mana, and it tapped botn my islands with no red spell able to play.It did this not one time, not two times, but 3 times. It caused me to lose from the first and second as I caught it the third time. Looks like an issue with priority with this set.
2 votes -
Product suggestion
Hi, my name is Skip and I’ve been playing magic since the dark ascension prerelease! I had a DCI # and everything! But anyways, I would like to become a content creator for arena (mainly brawl releated content) that goes above and beyond for the community! In depth live streams and conversations about the state of the game and changes to things as well as deck tech’s. I can only build 100 decks before it stops me from building more, and I’d like to build a competitive deck for every commander in the game and save the deck so that…
0 votes -
Cards that have warp can’t be cast for there warp cost with memorial vault.
I activated memorial vault when my opponent was nearly dead and if I could have cast the red tiger mechan that I hit, I would have won. Memorial Vault says “you may play those cards this turn.” But the option to warp the red tiger didn’t exist. This cost me my 3rd loss in a premier draft.
2 votes -
Bug with anticausal vestige
I played anticausal vestige with weftwalking in play on opponent's side. Instead of showing the menu where I could decide if I wanted it to be warped or just played, it went directly onto the battlefield. I had intended to warp it in order to trigger another card on the field next turn, but instead it decided for me. I'd like a refund for this event, as it put me on tilt.
2 votes -
Timer started freezing game and ending my turn then putting land back in my hand
Was playing a ranked match, played my second land, and then it froze and went to a timer not allowing me to play. Then my turn ended and it put my land back in my hand! I ended the match taking a loss because that was crucial to my match. On mobile.
1 vote -
Tishana's Tidebinder countering Balustrade Wurm
I had delirium active, and attempted to cast Balustrade Wurm from my graveyard. In response, my opponent cast Tishana's Tidebinder targeting the wurm. When the trigger resolved, my balustrade wurm simply disappeared; it was not in my graveyard, in exile, or on the battlefield.
How could the tidebinder's ability affect the wurm, which "cannot be countered"? Furthermore, why did the wurm disappear entirely? Is this a gameplay and/or visual bug?
2 votes -
Old Draft Availability
It would be so amazing if there was always a premier draft for a new set and a non-standard set! I spend a lot of time waiting for old Draft formats to come up and would love the game so much more if there was always one old(er) set available like how throne was just on. Hope you consider this and really appreciate all the work you guys do to make this game fun.
1 vote -
3 votes
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