MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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9438 results found
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Starting town doenst pay for instants in opp turn
Im running Starting Town as a color fixer and while having it on board and untapped I have not been able to cast either Burst Lighting (R) or Lightning Strike (1R). I noticed this happened only at times my only mana source for red was Starting Town. During my turn I can manually activate Town's ability and choose red mana, but during the opponent's turn I don't even get priority.
I'm running Arena on Linux through Steam's Proton, but I have found the same issue on my phone (running Android).
1 vote -
Mastery Tracker - Missing Standard Set
Why is Final Fantasy missing from the Edge of Eternities Mastery Tracker? It is a Standard set, correct? It goes back as far as Duskmourn, so....what gives?
1 vote -
Missing edge of eternities packs and renewal
due to the huge player surge at the time of release on Arena I was experiencing a lot of lag and failed to get the first half of my Renewal Egg bonus. I relaunched the client a few times afterwards and failed to connect to servers multiple times, but eventually was about to access the shop and my pack. I was opening pack individually and experiencing large spikes in latency while trying to sift through my pulls. Eventually I decided to start opening them 10 at a time to expedite the process, but with my last 10 packs the client…
2 votes -
Agatha's Soul Cauldron is gamebreaking and needs a ban
Fix your game
2 votes -
Cannot start game (mobile)
Cannot start game (mobile)
I can't even enter the server on mobile, it keeps saying that it's Waiting for Server and then disconnecting me. I have uninstalled 3 times and restarted my phone 2 times so far.
3 votes -
Never received my renewal egg the game crashed when I tried to open it. Relogged and nothing is appearing.
Arena is having some big issues nothing seems to be working for me right now. My egg did not give me my rewards.
2 votes -
Can’t cast Close Encounter as an instant
Can’t cast close encounter at instant speed on opponents turn. Was the card type also errata to sorcery? The game still shows it as an instant.
2025.50.4.2950.1169759
iPhone 13 pro1 vote -
ドラフト
【発生日時】
2025年7月29日（日本時間７時頃）【イベント】
久遠の終端プレミアムドラフト【発生状況】
プレミアムドラフトに参加中、急に挙動がおかしくなり、添付画像のような画面が表示されました。
その後、正常に操作ができず、予定していたピックができませんでした。【影響】
・本来選択したかったカードをピックできず、自動選択によりデッキが大きく損なわれました。
・イベント進行に支障が出ました。【お願い】
本件につき、補填（ジェム、イベントチケット等）のご対応をご検討いただけますと幸いです。1 vote -
プレミアムドラフト中のクラッシュ
【発生日時】
2025年7月29日（日本時間７時頃）【イベント】
久遠の終端プレミアムドラフト【発生状況】
プレミアムドラフトに参加中、急に挙動がおかしくなり、添付画像のような画面が表示されました。
その後、正常に操作ができず、予定していたピックができませんでした。【影響】
・本来選択したかったカードをピックできず、自動選択によりデッキが大きく損なわれました。
・イベント進行に支障が出ました。1 vote -
Bug
Way too many bugs and errors for a New Set/Rotation Day. It has been prevalent enough that most content creators couldn’t play matches on stream in the US. We either got a Waiting for Server,Black Screen or Network Error Unable to Queue
?!?1 vote -
Choose order for cards on the bottom of my library
Certain cards that should let me order the cards I place on the bottom of my library will automatically order them when my library is big enough (like Stock Up). Normally this would be fine because it often does not matter what order the cards go in, however, with stock up in standard, I like playing a really durdly control deck where getting to the bottom 20 cards of my library is common. It is also common in such games for me to know those cards because of 3 or 4 stock ups and 2 or 3 temples. I would…
2 votes -
Bug
Way too many bugs an errors on Rotation New Set Release Day Effecting Ranked and other events . Says Network Error Unable to join queue or u get black screen or Waiting for Server Screen
2 votes -
frozen draft "waiting for server" etc....
During a draft match, the game froze, showed a loading error, “waiting for server,” and other similar issues. I couldn’t reload the app, even after trying on another device. As a result, nearly half of the draftable cards were picked automatically because I wasn’t present. I’m requesting a refund of the 10,000 coins, and some additional compensation as well, since this has been a major inconvenience.
I’m a regular player. I checked my connection during the issue and there was nothing wrong with it, so it was clearly a problem on the game’s end. I trust we’ll be able to…
2 votes -
Screen goes black
Whenever any popup menu appears, such as for reconnecting, the screen goes black. Pressing the windows key will allow me to see, but only temporarily.
Additionally, screens such as "waiting for server..." also turn black.
Each time, the screen will gradually darken until it is black, over about 1-2 seconds.
4 votes -
Timeout on login
Unable to login into MtGA due to "failed authentication: timeout". Internet is good and working on other devices. I am trying to login mobile on android. Has been off and on all day.
8 votes -
unable to login
EOE release day. Got in for a few mintues and now I can't. Options are check status, reconnect, or logout. Logging out then back in did not help nor did restarting.
6 votes -
Incorrect rules interactions
There is a bug with mutinous massacre. I cast it and selected "even".
My virus beetle was destroyed but the token on my oponent's side of the field wasn't, and I took control of it until end of turn and lost the match
1 vote -
Sothera, the Supervoid
Sothera, the Supervoid did not trigger when I had no creatures at the end of my turn. This happened during my last sealed game and because of this I lost. It had 3 creautres exile with it and no creatures at the end of my turn, so it should have triggered. This was my third loss and so my run ended.
2 votes -
Sealed product missing from event
The server was behaving strangely earlier today and I voted on another bug for that. (2025.50.4.2950.1169759) However, during that time I tried to renew a Sealed event for the latest format: Edge of Eternities. The game told me that it was not possible. Several hours later and a few minutes ago, I opened that event. The rares were shown and then this screen where only 1 card remained followed. After I left that deck building and returned, same state.
1 vote -
Add option to sort cards in hand right to left
When you draw your hand, the game always sort it from left to right:
- First Lands, then cards ordered from lowest to higher CMC costAdd a menu option to allow me to choose the Order I want (right to left):
- First cards ordered from higher to lower CMC cost, then Landsthanks in advance
1 vote
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