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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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9438 results found

  1. Concede but didn't concede...

    All my mana was tapped, I couldn't do anything. My opponent Had over 100 actions to fulfill. First their time went up and after that my time went up. I got the Message "you haven't acted recently. Do smth or you'll concede." But I couldn't do anything!!
    Why is this game MY loss??
    When it was HIS round ans HIS actions?? Wtf?

    I searched for a Support to ask someone from support team. This is everything I could find. I want an answer...

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  2. Renewal Egg

    He abierto mi renewal egg y no me han dado nada.

    1 vote

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  3. flamehold grappler

    Copy of spell triggered by Flamehold Grappler did not go on the stack:

    • Played Flamehold Grappler (trigger for copy next spell)
    • Cast Rebellious Strike targetting another creature
    • Rebellious Strike goes on the stack, this should trigger Flamehold Grappler copy
    • Opponent removes target for original Rebellious Strike (copy did not go on the stack yet)
    • Original Rebellious Strike fizzles (normal)
    • Copy of Rebellious Strike never went on the stack, was never able to select target, did not get to draw card, lost game.
    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  4. Collection cards owned number filter not working. (presumably with reprints)

    I owned plenty of virus beetles back from Kamigawa. Then I played some edge of eternities, got at least one virus beetle, so now I should have 4 edge of eternities virus beetles. And I do. Except when I put the 4x filter up, then I have no virus beetles, apparently.

    1 vote

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  5. Initializing Localization Database

    After struggling to get past the "retrieving asset manifest" screen, I uninstalled the app and restarted my android phone. For the past week I have now been stuck on "Initializing Localization Database" instead.

    I see from this webpage that this has been a recurring issue since at least 2021, so I'm posting this here in hopes that a quick fix or patch can help.

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  6. 1 vote

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  7. Cannot craft Annul with uncommon wildcards

    I have 285 uncommon wildcards and 0 common wildcards. I'm trying to craft my 4th copy of Annul from Edge of Eternities. It is an uncommon. The client is trying to use a common wildcards, which I have none of, to craft it.

    I'm using the android version of MTGA.

    I'm expecting to be able to craft Annul with uncommon wildcards.
    It's not letting me.
    I found no workarounds.

    1 vote

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  8. Aetherspark Card Style Looks Terrible When Equipped

    The Aetherspark art is stretched out and looks very bad when it is equipped to a creature while the premium card style is chosen. Since it is a premium cosmetic, it feels like a bit of a rip-off since most of the time spent with the card on the field will be while it is equipped.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  9. Unable to Cast Rayblade Trooper Post Combat From Exile

    Warped the creature turn prior, was unable to cast from exile post combat and it cost a sealed game

    1 vote

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  10. Unable to Cast Rayblade Trooper Post Combat

    Warped the creature turn prior, was unable to cast from exile post combat and it cost a sealed game

    1 vote

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  11. Eternities Mastery orb purchase

    I spent my first two orbs on the haliyah avatar, but didn’t get it in my profile area, despite a restart of the app. Orbs are gone and avatar itself is missing from the mastery page.

    2 votes

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  12. My season rewards were not received

    My season rewards were not received, I am still in Mythic, which took me much suffering, now earlier this evening july 29th I opened the egg in my arena in pc, then the game crashed, not only I was not able to see beyond the first page, I never knew what actually was given, then My rank is still mythic and I only got the 3 auto packs, no 5 packs from mythic rewards given.. please help me.

    3 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  13. Blacksmith's Talent does not grant double strike

    When adding level 3 to Blacksmith's talent, the double strike icon appears on creatures but they do not actually deal damage in first strike and normal strike damage steps, effectively making it not work at all.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  14. Moonlight Meditation on Hare Apparent bugs out

    If you attach Moonlight Meditation to a Hare Apparent the effect will stop triggering eventually even when it should. I had about 15 Hare Apparent tokens and about 250 bunny tokens at the time. The first time tokens would be created that turn it would still ask me if I wanted to take action but even if I said yes nothing would happen, not even the normal number of bunny tokens.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  15. Enter the battlefield crash

    My client is crashing whenever an ability is triggered by something entering the battlefield in game. This has caused me to time out, miss turns and lose games

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  16. EoE Premier draft land bug

    While playing EoE Premier draft on my iPad I encountered a bug where I played a land from hand but was then unable to *********** with it or tap it for Mana. This basic island appeared on my battlefield separate from my other islands but otherwise in the correct location.

    Due to being unable to use the land I could not resolve multiple spells and lost the game. When I died the land was bounced back to my hand after my portrait exploded then the normal defeat sequence began.

    During the game I experienced significant lag forcing the use of…

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  17. Mutate onto Invisible Stalker

    With Invisible Stalker on the battlefield, I was unable to cast the mutate cost of any mutate creature onto the Invisible Stalker. I had the necessary mana for the mutate cost, and there were no affects on the battlefield preventing me from paying the mutate cost. This inability to mutate onto Invisible Stalker occurred in back to back games.

    1 vote

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    2 comments  ·  Gameplay  ·  Admin →
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  18. mastery

    recompensas del pase de maestria de rotacion de estandar

    1 vote

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    0 comments  ·  Store  ·  Admin →
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  19. Deck organization

    In the decks tab it would be useful if there could be categories added other than just my deck. Such as decks for standard and so on for each format or a way to make custom groupings and allow the players to add their decks to their groupings so we can better organize and find the decks we want to edit or play.

    1 vote

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  20. 久遠の終端で、誤った初入手が出る

    払拭の光とウイルスの昆虫は、既に4枚入手しているのにもかかわらず、毎回初入手と表示される。コンプリートに近づいたとぬか喜びさせられる。
    特に支障があるわけではないのだが、煩わしいのでご連絡差し上げます。

    1 vote

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