MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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9371 results found
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The Masamune Bug
I just played a game of sealed in which I had the Masamune attached to a Gaelicat, also with the Monk’s fist equipped, making it a 4/3 flyer with vigilance, and first strike on my turn. The card text also reads “As long as creature is attacking, it must be blocked if able. The opponent had a PuPu UFO untapped in defense. I declared attacks and they were not forced to block. On the next turn, the PuPu was able to attack and did damage, when it should have already been dead. I am unclear why the opponent’s creature did…
2 votes -
Incorrect display size on folding phones
Attached screenshots are not cropped. I'm using a Google pixel 9 fold. The app clearly attempts to adjust ratio and scaling to fit the screen but fails to do so correctly. The problem can be fixed by going into your phones app settings and manually adjusting the aspect ratio of the app to display as less than full screen. This does give two ugly black bars at the top and bottom of the screen, but does result in the app displaying properly.
2 votes -
Incorrect display size on folding phones
Attached screenshots are not cropped. I'm using a Google pixel 9 fold. The app clearly attempts to adjust ratio and scaling to fit the screen but fails to do so correctly. The problem can be fixed by going into your phones app settings and manually adjusting the aspect ratio of the app to display as less than full screen. This does give two ugly black bars at the top and bottom of the screen, but does result in the app displaying properly.
2 votes -
Ultimecia Bug
I was playing in a draft on MTGA and in my final game I lost because Ultimecia, Time Sorceress's ability didn't trigger on my end step. I would have won if I had been able to play her from my graveyard. I had 12 mana available and all the colors I needed plus 15 cards in my graveyard, but her trigger didn't come up on any of my end steps during that game, even when I left mana up for my end step.
4 votes -
In bo3 I can see only the first 7cards of sideboard
I'm playing BO3 pioneer and I can see only the first 7cards of sideboard
4 votes -
Feedback
You want feedback? Figure out how many dollar bills it would take to stop a falling knife.
1 vote -
store purchase failed unknown
I can't purchase gems due to 'Store purchase failed unknown'
2 votes -
Matching to a specific opponent will cause a crash, is this some kind of hacking or cheating?
I have encountered three problems recently. There is always has special opponent, and when I connect and enter the game, my game immediately crashes, and I can't even see his ID and avatar. Moreover, even after reconnecting to the game, I still crash upon entering the match. Why is this happening? Is this some kind of cheating?! I hope this issue can be resolved as soon as possible
1 vote -
performance and resolution on macos with retina
if you play mtg-arena on a thunderbolt non-retina thunderbolt display with a retina macbook, resolution is simply a mess!
- the automatic resolution is usually ultrahigh
- you can set the resolution down to something the machine can handle (e.g. 1600), but typically the game resets this pretty much with the next loading screen and goes back to high resolution
- norally this is annoying an leads to bad performance at something like 2500px
- but every few months some new patches make the problem much worse. instead of 2500px it suddenly trys to run on 4k, wich immediately renders…1 vote -
Damage improperly allocated
I attached PARIAH to my indestructible creature, yet during opponent turn the damage that was supposed to be allocated to my creature instead of me went straight to me, ending the game
2 votes -
Missing Cardbacks from daily deal
I bought the cardbacks today in the daily deal and I do not have them. Pls help
2 votes -
Several times in a row game ended after keeping 7 cards (no win/lose message)
Several times in a row game ended after keeping 7 cards (no win/lose message)
Finished drafting.
Started a game. Chose to keep 7 cards. The game returns to the lobby. No marks for losing/winning.
Repeated 4 times (MTGA allowed me to start a new game).
Decided to relaunch the client under VPN.
Returned to the last game. After winning it, I saw 3 loss marks and 1 victory.Three games were no go, and I wasn't prompted to continue any one of them.
Lost 1500 gems.3 votes -
Hisoric play match count not working after last update
Historic matches are not counting towards the achievement I've played over 30 games and it's still stuck in 200 matches, both platforms mobile and pc
4 votes -
Jumbo Cactuar damage can't assign
Platform:PC
・How the bug occurs
1. Jumbo Cactuar attacks.
2. 2 opponent's creatures block
3. 10001 points must be allocated on the damage step
4. Time runs out and I lose the game.・Actual results my experiencing
I lost the game and ended up with 3 losses in the “Premier Draft Magic: The Gathering®-FINAL FANTASY” event that I was participating in.
I received less rewards than I should have due to a bug.19 votes -
Ultimecia Not Transforming
- Have Ultimecia, Time Sorceress and Y'shtola Rul in play. At first end step, target Ultimecia with Rhul's ability. When Ultimecia returns to the field, its ability will ask you if you want to pay 4UUBB and exile cards to transform it. Proceed with paying 4UUBB and exiling 8 cards from your graveyard. Would expect Ultimecia to transform at this point, however it does not. When second end phase triggers, I even selected Rhul with her own ability to see if Ultimecia would transform now, but it still didn't transform. I did not receive an additional turn from paying Ultimecia's ability…
6 votes -
Limited loss after cancelling queue
I queued up for a FF premier draft and after the drafted entered the match queue. Before being matched, I cancelled the queue. I exited the client and the next time I entered into the premiere draft screen I had 1 loss despite never having played a game with the fresh deck and only having cancelled the queue before being matched.
3 votes -
The game freezes and crashes when choosing Teferi
When looking at cards for a deck, if you click on Teferi Temple Pilgrim, the game freezes and crashes.
2 votes -
Lost a premier draft event after winning
I was playing a Final Fantasy premier draft event in an Android mobile, after a few seconds (less than a minute) with conection isues the game ended with no lose or win. I already had lost 2 games before. Than I started a new game, won and after the victory it shows that I have 3 losts.
3 votes -
Immerstrum predator
Immerstrum predator isn't able to correctly sac multiple creatures in one turn while being tapped, please correct
1 vote -
デッキ編集でサイドボードにカードを入れられない
題名通りです。
デッキ編集の際、サイドボードにカードを入れる事ができないバグがずっと続いています。
早急にバグを直してください。
以前にも言ったのにまだ直ってないんですか？はよ直せや。
2 votes
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