Skip to content

MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

--------------

If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.


9375 results found

  1. I have won match in ranked standard, but i did not progress

    I have won match in ranked standard, but i did not progress. My status before match was diamond tier 4, 4 dashes from 6. I have won match ans should be on tier 3. Could you inspect problem and repair my ranking?
    Steps to reproduce:
    Play standard BO3 ranked match on level diamond 4.4
    Expected result progress to diamond level 3.0

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. Tom Bombadil's ability doesn't trigger when Saga's lore counter is proliferated

    Tom Bombadil's ability doesn't trigger when Saga's lore counter is proliferated with Metastatic Evangel on a Saga.

    Step 1 : Have Metastatic Evangel and Elspeth Conquers Death on the battlefield.
    Step 2 : Play Tom Bombadil from the Commander Zone.
    Step 3 : Metastatic Evangel's ability triggers, proliferate Elspeth conquers death's (or ANY SAGA) lore counter.
    Step 4 : The saga is sacrificed; its ability doesn't trigger and Tom bombadil's ability also doesn't trigger.
    Step 5 : Fall behind, your deck's mechanic doesn't work
    Step 6 : Lose the game.
    Step 7 : Write this ticket.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. pioneer sideoard problem

    has there been a rules change? or is it a bug? In Pioneer (i think only casual play) when it's time to sideboard, only get to see my top 7 cards (as in sideboard for best of 1 matches) is that normal or a bug? Either way: very anoying!

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. mox amber

    every time mox amber is played the game crashes immediately as soon as it starts its animation and continues to crash until the game is over because I can't access it. this is extremely frustrating and has caused me to lose many games. please do something

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. Saga abilities skip past priority, and other bugs

    Often Saga abilities will skip past rounds of priority and will resolve immediately, forcing a move to the next phase. This can even ignore 'full control' mode.

    Example: Final chapter ability of "Summon: Esper Maduin" is on the stack. Even with 'full control' mode activated, there is no opportunity to cast instant-speed spells or activate abilities, such as the ability of a Restless Praire to become a creature (even though doing so in response would be too late to target it with Maduin's ability).

    Other times this has occurred casting a Saga in second main phase, and after the ability…

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. traveling chocobo

    I played a fat chocobo with a traveling chocobo in the field, and the traveling chocobo didn´t trigger the additional enter the battlefield of the fat chocobo. I did twice in the same game but it never trigger the additional time.

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    5 comments  ·  Events  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. Event loss on cancelling matchmaking

    Cancelled match making immediately after starting and was assigned a match loss.
    Details:
    I was playing a quick draft on my iphone of the Aetherdrift set. I completed deck creation and went to start matchmaking. I immediately canceled because I needed to do something before playing matches. I then went back in to event which showed 0 wins and 0 losses. I played one match which I lost and after wards saw I had 2 registered losses. For obvious reasons, I would expect only one match loss since the original match making never changed prompts from searching for a match.

    6 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Events  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. Endless “Waiting for the Server...” when entering the store

    1. Give us the steps to reproduce the bug

      1. Open MTGA
      2. Log in
      3. Tap on Store
    2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

    Android

    1. Enter the actual results you’re experiencing

    Endless “Waiting for the Server...”.

    1. Enter the expected results of the feature

    Entering the store and being able to browse.

    1. Add any relevant screenshots/videos

    2. If you found a workaround, please add workaround steps.

      1. Install MTGA in a profile with Google Play services, from the Google Play store.
    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Store  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. Add a way to favorite cards in your deck so they show up first when searching zones

    Ever since pioneer got added I have been playing a lot of lotus field combo on mobile. It is fun but it is slightly annoying having to drag the slider every time I want to find a lotus field or a thespian stage off of sylvan scrying. Since those two and the channel lands would be the only lands I would ever be casting sylvan scrying for, It would be nice to be able to set it so those lands are at the top of the list each time. This is most annoying when finding approach of the second sun…

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. How to Train your Dragon!!!

    How to Train your Dragon!!! The cartoon, AND the New Movie!! I like the Final Fantasy set, yes. BUT... should have made a tandem set with the movie... Toothless is a black dragon!! each color... characters too. Tooo easy to make a Magic set for this "theme". Sure feels like a missed opportunity! Just saying... I make no money off these ideas.... Your WELCOME. I would so totally want and play with a "Toothless" Night Fury Dragon Magic card!!! Pay/hire me and I will keep it up....

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. Limited rank

    I won 4 Matches in Sealed but my Limited Rank didn't Change. Please Level me Up.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Events  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. Lightwheel enhancements

    Same as many people below have reported. I had max speed but could not cast lightwheel enhancements from my gy. I won the game but now I don’t want to keep playing the rest of the draft run with the bug. I have 4 of them in my card pool from my quick draft! :(

    9 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. no orange buttons

    I had to concede sealed game because all my orange buttons are missing (on PC). Cant keep my hand (timeout start the game), cant use active abilities or even close watching graveyard. I cant play and didnt have other choice than concede. Give me my gems back

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. Brawl not working

    Brawl games just wont start. It gets stuck and loads infinitely tried to restart and troubleshoot it, but the problem remains.. I am using an iphone. How can I dolce this? It only happens with brawl games

    8 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. MTG Arena Network Problem

    I was playing mtg Arena on my android phone and in one draft match I had to change the network from my wifi to my carrier network. When I did that Arena was not able to reconnect and it got me a loss in the match.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. Chapter III of Summon: Esper Maduin resolved without going on the stack

    When attempting to activate the ability of Ride the Shoopuf in response to the Chapter III effect of Summon: Esper Maduin, the effect resolved without going on the stack. As a result, the creature from Ride the Shoopuf did not receive the benefit of the effect. This prevented me from closing out the game during that turn, allowing my opponent to survive.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. Ban Tibalts Trickery in Best of 1 Pioneer.

    So Bo1 Pioneer is absolutely pointless at the moment due to the sheer number of people doing 0 cost into tibalts. It's fine in Bo3, but Bo1 is a seperate format and should observe different bans, especially ones that turn the games into coin flips.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. Sidequest: Hunt the mark did not trigger on end step when a creature was destroyed, resulting in no flip.

    Sidequest: Hunt the mark did not trigger and flip like intended. A creature the enemy had was killed on my main phase with a suplex, then I moved to end step after flipping Jecht that turn. This resulted in moving to the opponent's turn and did not create a treasure token. Log attached. (likely resulted in match lost). This occurred in the best of 1 draft.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    3 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. FF Card Set - Show 1 Uncommon missing or 108 of 109

    For the FF set, I show 108 of 109 total Uncommon collected. However when i go into Deck building, filter for FF only uncollected only, and uncommon none appear available.
    Clearing the filter and looking for any uncollected FF card shows no Uncommon, only the Rare's I do not have yet.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. Constant waiting for server and disconnection

    Have had constant Waiting for server and disconnections from games without the ability to rejoin. Games freezing on my turn unable to play cards then timing out and the other player playing cards before i get disconnected. 7 out of the last 10 games I've been about to win the game then out of nowhere get a waiting for server error and disconnected. Have closed and reopened the game multiple times which hasn't seemed to help as it keeps happening.

    12 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

MTG Arena Bugs & Product Suggestions

Categories

Feedback and Knowledge Base