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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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9098 results found

  1. broken tutorial color challenge

    just got this game to play with friends. did the guided tutorial. no problem. did the white color challenge. beat all the other colors, them did white on white starter deck challenge. won. did the same for black. beat all the other colors. played the black on black starter deck player challenge..... got railroaded by someone who uses a white green deck with several legendry rabbits and elf characters. and everything buffed everything else. food and supply tokens spawned units without mana, and buffed others. what the **** was that?!

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  2. Mac M1 Max – Massive Battery Drain & Overheating on macOS Sequoia

    After updating to macOS Sequoia 15.5, MTGA causes extreme battery drain and overheating on my M1 Max MacBook Pro (2021, 32GB RAM). Activity Monitor shows Energy Impact values as high as 2800, even with all graphics settings on low and no other major apps running. Feels like it's going to catch fire.

    I’ve verified that I’m using the native (non-Rosetta) version. Other games and apps run normally, so the issue seems specific to MTGA on Sequoia.

    I’ve seen older posts from other Mac users requesting native Apple Silicon support and improved optimization.

    Continued investment in macOS performance would go a…

    3 votes

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  3. Bug

    I Used Cruelclaw's Heist on my opponents Silverback Elder. I then cast the Silverback Elder but i was not able to use any of the cast abilities when the creature entered.

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  4. Ban all sources of +1/+1 counters form all formats

    The excess of +1/+1 counters really makes the game unfun to play and unbalanced. Every other deck does this and it's way too much.

    1 vote

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  5. Infinite loop rule 729

    Based on your own rule mtg if a player uses infinite unbreakable loop it’s a draw, stop giving them wins for doing unbreakable loops in mtga thats bull that it doesn’t even follow your own rule. You reward players for running them and punish those that want fair gameplay. Get your rules put into your app.

    8 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  6. Magnetic Snuffler + The Aetherspark Don't Resolve correctly

    If you have a copy of "The Aetherspark" in the graveyard and cast "Magnetic Snuffler" from hand, and then use Magnetic Snufflers enter the battlefield effect targeting The Aetherspark, the aetherspark will return to the battlefield but does not attach to the Magnetic Snuffler

    steps to reproduce
    1) have The Aetherspark in the graveyard
    2) Cast Magnetic Snuffler and target The Aetherspark in the graveyard
    3) Magnetic Snuffler and The Aetherspark will both be on the battlefield, but not attached.

    If this is a super wild edge case of a weird way The Aetherspark works I apologize! Asked a few…

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  7. Phelia, Exuberant Shepherd not returning card to battlefield

    When playing against Phelia, Exuberant Shepherd, it exiled my commander but did not return it back to the battlefield under my control at the start of the next end step. Selected the option not to put commander in command zone, and card stayed in exile.

    4 votes

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  8. 2 votes

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  9. Help! none of this makes sense

    Why is Magic Arena like this?

    Why would you use a hidden mmr to match people? It's not realistic at all (see real life magic) the only solution I can come up with is profit… weak.

    Why does everything need to rotate? You can only have 1 type of quick draft etc at a time? why?

    Why can't there ALWAYS be a cube draft option? why does it need to disappear and reappear seemingly at random

    Why is the shuffler so botched and ******? You should put in algorithms to mimic real life shuffling, as NOBODY ON EARTH can truly…

    2 votes

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  10. Crash and match loss

    It happened to me many times in the last weeks, that the game crashes as soon as an opponent is found and the match is ready to be played. Then, if I try and open the game to reconnect, I find a bugged loading frame as in the attached screenshot, and when I finally manage to get back into the game, the match I was about to play is considered as a loss.
    This happened to me with premier draft, ranked and standard event matches.

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  11. Cheaters

    Game crashed in mythic after I cast the winning play an no matter how fast I try to reconnect after the BS freeze the game will not relog until I time out even though it's less then a minute or the time it takes when a salty opponent who is roping.

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  12. Dollmakers shop not triggering

    Dollmakers shop is not tirggering. I have lost so many games after playing Dollmakers shop, attack with a non-doll creature and do not get the trigger! I have lost ranks because of this issue. I need compensation for wasting my time playing a game that I cannot win, because a MYTHIC card that should be powerful does not trigger as it should!

    3 votes

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  13. Marang River Regent crashes Android

    In a single game, my opponent cast Marang River Regent twice; both times, my client froze after starting to bounce two permanents, and crashed. "Fortunately" I was able to open the app again and get back to losing the game, but both times took about 30 seconds between them casting the Regent and me being able to take any actions in the game; I really hope they didn't think I was tilt-quitting or something!

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  14. Option to get priority at normal stops even if I don't have a game action when I have mana

    Currently, the game checks whether or not you have an instant or an activated ability and skips your priority at the normal stop points (opponent playing a spell, new main phase, etc.).

    This means that the opponent can easily tell whether or not you have an instant in hand and can even tell what instant it is based on how much mana you have and when the stops occur.

    Full control is not a solution because adds a massive number of priority steps that don't normally occur even if you have instant speed abilities.

    My proposed solution is an option…

    2 votes

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  15. game crashing mid match

    Game has been crashing mid match. issue occurs randomly. at first it was happening after the 1st or 2nd action of the match (playing a land and such). the game would freeze then say it was reconnecting to the server before exiting the match. restarting the client didn't help. after 3 such crashes i used the repair option and it seemed to resolve the bug. not long after, the issue occurred again but much later in the match.

    3 votes

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  16. Set Completionist II achievement not triggering after May 10th update (Reprint Collection Improvements)

    I'm trying to complete Outlaws of Thunder Junction (the standard version; not alchemy), but the achievement won't trigger.

    • In the set collection overview, it shows the set as fully collected (see image)
    • When browsing collection and setting a filter to Collected 1x, 2x, 3x it shows Terror of the Peaks (see image)
    • Typing set:OTJ q<4 yields the same result
    • Opening a Mythic Booster gives me 40 gems (shame about the 1,300 gold, but wanted to be thorough)

    I own 1 copy of TotP from M21 and 3 from OTJ. With the recent update, that now counts as 4 of either…

    12 votes

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  17. Splash portal an Etali from Etali draw gave the Etali to opposing player.

    I played an Etali, it drew a splash portal which I used on Etali and somehow it returned to the board not in my control but in opponent control.

    3 votes

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  18. kicked out of games constantly, fix your dam servers

    kicked out of games constantly, fix your dam servers

    3 votes

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  19. Triggered Abilities are misleadingly displayed on Android

    If you trigger two or more Triggered Abilities at the same time on Android, the ability that triggers LAST is shown at the front. On Windows, the ability that triggers FIRST is shown at the front.
    To reproduce this, you just have to trigger two abilities at the same time. I expected that this behaves the same on all platforms and that the ability, which triggers first, is on top (like on top of a stack).

    2 votes

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  20. WIll wizards ever fix this rigged garbage?

    I have asked this question before and there is never a response. Will wizards ever actually address the fact that standard gameplay feels rigged, no matter what deck you use or what strategies you attempt, there is always a perfect counter deck that you get placed against, especially if you win one game, and then it seems that you will get put against a deck that has 250 cards that curves out perfectly while you go dry and get mana screwed. WTF is going on with this game and its algorithm that wotc cant seem to get it in a…

    5 votes

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    3 comments  ·  Gameplay  ·  Admin →
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