MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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3183 results found
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Toph, the First Metalbender Bug
When I earthbend creatures with Toph, the First Metalbender, while Urborg, Tomb of Yawgmoth or Yavimaya, Cradle of Growth are on the battlefield, they don't get the ability to tap for mana. This shouldn't be an issue caused by layers and instead seems like a bug.
2 votes -
Deck builder glitch
I am playing on iPhone (IOS) and I have only played limited so I’m not sure if this affects constructed. Whenever I draft, if I go to click my deck box icon and check something like my creature count or card types, I cannot get back into looking at the actual deck building screen. It just glitches out and keeps popping up the change deck name window. No matter where I click I cannot get out of the look at types overlay. The only way out is to click a different tab at the top such as home or something…
3 votes -
Gem Store
SavageScotsman#40914
I went to purchase the £44.99 which i believe is 9200 gems. It came up with the error...
"Error: you already own this item"
"Store Error: Store purchase failed duplicate transaction"
It only happens with this gem pack.
I am using android mobile and android tablet. Both Samsung. I have tried:-restarting game.
-restarting phone.
-uninstalling game app.On both devices.
I already reported this to customer service who told me to post here.
8 votes -
Duplicate Earthbending Animation
Steps to reproduce:
1. Oponnent plays Iroh, tea master, and gives me control of 2 of their lands over 2 turns.
2. Opponent earthbends one of their own lands with Aang, at the crossroads (transformed).Result: Earthbending animation plays on the target land, as well as on the 2 lands now under my control.
Expected: Earthbending animation plays only on target land.Does not affect gameplay, just incorrect animation.
Experienced bug on Android 16 on a Pixel 7.2 votes -
Duplicate Earthbending Animation
Steps to reproduce:
1. Oponnent plays Iroh, tea master, and gives me control of 2 of their lands over 2 turns.
2. Opponent earthbends one of their own lands with Aang, at the crossroads (transformed).Result: Earthbending animation plays on the target land, as well as on the 2 lands now under my control.
Expected: Earthbending animation plays only on target land.Does not affect gameplay, just incorrect animation.
Experienced bug on Android 16 on a Pixel 7.2 votes -
Incorrect set release date
Currently, on the Profile page, if one is to go to the list of cards collected by set by clicking on the current set progress, there is a bug with the data displayed for the original Ixalan (XLN) set.
Currently, the expansion shows its release date on September 29, 2018, while the original release date was September 29, 2017 on paper and November 3, 2017 on Arena during the closed beta period.
While I get it that the open beta period only started on September 27, 2018, other sets that were released during the closed beta period have their dates…
3 votes -
Hexproof from Octopus Form did not trigger
The Hexproof from Octopus form didnt trigger in my game when the enemy copied the usage of my Heartless Act I played.
So I played Heartless Act, they played a red card that allows them to choose a new target for the ability, so on the stack I used Octopus Form to give Hexproof to my only creature, and then they were still able to effect and kill my creature which cost me the game in my best of 3 draft. Cool waste of money. Thanks WOTC.2 votes -
Profile for Pioneer Masters Does Not Agree With the Deck Builder
My Profile says that I have not yet fully completed the Pioneer Masters set, but the deck builder does not show any more cards that I need to craft to fully complete the set. I have a four of everything according to the deck builder. The same thing can be said about the M19 core set as well.
2 votes -
Bug - targeting fails and client hangs with no choice until timeout.
After casting a spell or being attacked - the client hangs until timeout. It made me lose a quickdraft...I'd really like a refund for it...
2 votes -
Full control and Untap phase
The Untap Phase shouldn’t be skipped. It is a crucial part of the game.
After I went full-control, and passed the turn, I went back to regular mode. I lost the ability to respond to their untap phase. I had a play (a land ability) to make.
Why not make untap a standard response stage or make full-control mode a setting, and not an In-game option only?
2 votes -
Ozai, the phoenix king bugged (ability active with 4 unspent mana istead of 6)
Hi, today, during a draft game at about 9:50 Prague time (CET), I had a bug happen. I played Ozai, my opponent enchanted him with a swampsnare trap, reducing his stats. Then, during my turn, I started tapping lands to add mana to my pool (to make Ozai indestructible). As soon as there was 4 unspent mana in my pool, ozai gained indestructible and flying (see attached screenshot). The game was played on android.
This is not correct, Ozai states that he needs 6 unspent mana in pool to gain those abilities. Maybe swampsnare trap unintentionally changes this, because when…3 votes -
MAC resolution is cropped still in 2025.
Why does the MAC still have resolution issues? Can we please fix this before us MAC users revolt and stop spending money on this?
I do not have this issue at all in Hearthstone. It runs almost flawlessly.
4 votes -
Received a Rare in a Mythic Rare Avatar pack
I purchased a Mythic Rare pack in Avatar, no Mythic Rare in the pack.
PC
Purchased only 1 pack
I would like the extra 300 gold I spent for the pack returned to me, please?2 votes -
Master Pakku Translation Bug
I did lose one match, another 8k gemns entry fee because of translation error english to portguese in Master Pakku
In english it says “when it became TAPED” in portugese says “when it became UNTAPED” this terrible mistake FROM ARENA'S TRANSLATION made me take a bag game decision based on wrong information, more portuguese leanguage people sufered this and we all was talking about on discord
5 votes -
Ward warning with Redirect Lightning
My opponent controlled a creature with Ward 2. They attempted to kill my creature with a Blasting Jelly. I had one mana open, and paid 5 life to cast Redirect Lightning, attempting to redirect the ability to their own creature. The Arena client gives me a warning when I click on their ward creature that says if I do not pay the ward, the spell will be countered. I dismiss the warning and do it anyway, my spell resolves without any ward triggering, and their creature takes 5 damage.
My understanding of the rules is that the play itself is…
3 votes -
Toph, the first metalbender + Honest Work Bug during Arena Direct
I played an Arena direct event today where I cast Honest Work on my opponent’s Toph, first Metalbender, which had it lose all abilities, however, my opponent cast Barrels of Blasting Jelly, which entered as a land. When my opponent earthbended the Blasting Jelly and it died, it also returned to the battlefield because it was a land. This created a poor experience a difficult match which should not have been the case. I have also attached a screenshot of the blasting jelly as a land.
2 votes -
Ulamog bug
I played against Ulamog on Arena Brawl. Ulamog has indestructible. And I used toxic deluge and did -X/-X enough to remove Ulamog even though it has indestructible but did not work so I think there is a bug. -x/-x gets around indestructible.
1 vote -
Unable to purchase anything with money
Any time I try to buy anything that costs money (gems, wildcards, etc), clicking the price to purchase the item causes "Waiting for Server" to appear and it hangs like that and never times out or resolves. Ideally being able to purchase things would be nice, but at the very least, could you make it so the Waiting For Server message times out or has a cancel button or something?
2 votes -
Water spirit appearing as 0 cost after airbend
During game benevolent river spirirt was airbended, it appeared as only 0 cost in exile and was played for just it's water bending cost. This swung the game in OP's favour and caused game loss.
3 votes -
(iOS) Cannot leave Deck Details view, forced to discard changes when editing deck
I see that people have mentioned this bug but I have just figured out how to reliably reproduce this. It's a very annoying bug because if you make a lot of changes you will lose all progress due to this bug.
Steps to reproduce:
1. Open any deck
2. Remove at least one card from the deck
3. Click on the deck name to open the Deck Details screen (the one that shows the mana curve, card stats, etc.)
4. Try to go back to the Deck Builder screen by tapping the back arrow buttonBehavior:
1. It registers as…6 votes
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