MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
--------------
If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.
10239 results found
-
Network error al login
Ogni volta che il gioco deve connettersi al server dà errore. Soltanto una volta su 30 riesco ad accedere, ma dopo una partita, appena deve connettersi di nuovo al server, si blocca di nuovo
6 votes -
Unable to log in from Italy
Since 23/04/2025 it's almost impossible to log in from Italy, always getting the "Server error".
As I am seeing, a lot of players are facing the same issue.8 votes -
I CAN'T PLAY THE GAME! NETWORK ERROR!
Its the third day in a row! Always network error and "can't load your collection! FIX IT!
7 votes -
Black Screen (the Game is crashing)
i just found a black screen bug can you fix this black screen please
3 votes -
karakyk guarian
Karakyk Guardian not losing hexproof.
I lost a match in quick draft due to karakyk guardian not losing hexproof after dealing damage to me.
Log taken right after the match (attached). Please refund! It ruined my draft!
I'm using a mac m3 with sonoma.
3 votes -
“Master” audio slider always resets to zero on launch
I am running Arena on MacOS through the Epic Games Store. Every time I launch Arena, the “Master” audio slider resets to zero. I have to go to Audio settings to turn the volume back up; the other audio sliders all appear to keep their settings between launches. I believe this slider should remember its last setting between launches.
2 votes -
Goblin Charbelcher auto-sorts all the cards in my library, ruining the game for me
When activating my Goblin Charbelcher without winning the game with it, e.g. targeting & killing creatures with it or my opponent surviving the Charbelcher hit, all the cards in my library get revealed through Charbelchers effect (as expected). But after my library was revealed, all the cards in my library somehow get automatically sorted/rearranged, ruining the RNG of my next carddraws. The sorting pairs every individual card with it's doubles, so I will draw 4 identical copies back to back, before the next pairs of the same cards follow. This often makes the game an automatic loss for me because…
2 votes -
Drawing issues with 11 land drawed in a row over 22 lands .....
1 game on 4 I have this issue of over drawing lands in a deck with very few lands in it.
Getting half my lands in a row is just not something that happened that often in real life, so please change your deck shuffle algorithm, it's really bad right now.
I will keep adding screens and examples until this issues is fixed or if I'm too much anoyed by it and stop the game anyway it is a big default of the game and really ruining the game experience that real magic player could haveHere first example: for…
2 votes -
Etali Primal Conqueror causes game loss
In my most recent game, I cast Etali, Primal Conqueror with no cards in my library. The ETB reads "Exile cards from the top..." which is not the same as drawing from my understanding of the rules. I end up losing the game as the game goes to show me my opponent's available spell to cast. I believe this is an error in MTGA because I should have been able to cast my opponent's spell and fail to find a spell from my own deck.
5 votes -
Game is broken
Fix your game.....nothing is balanced anymore, and frankly I will never spend $$ on this game.
3 votes -
unable to get collection
When I start the client, after 1 minute of loading, I get the error: "Network Error: Unable to get collection." I get the same error on both Windows and Android.
9 votes -
Error Updating data
After the Scheduled Maintenance on April the 23th, the client is stuck on startup.
It says : "Error Updating Data".4 votes -
Shuffler
You should really consider to fix the shuffler. I don't think you intentionally rig it, because I don't think you are technically capable in this, considered that the game has a lots of unresolved bug still today. Simply is too bad because of your incapacity. Please assume someone that is good in programming pc games and app. It's really embarrassing for you and your credibility having entire days of matches in which one screws and floods alternately. Effectively, I am embarrassed for you and your incompetence. It's almost normal, with the present shuffler, drawing half the lands of the deck…
2 votes -
Unable to get collection on login
It's been a couple of days now, almost all people in Italy with TIM as a provider have huge problems logging in, getting the classic "unable to get collection" when trying to log in. We are not talking some secondary ISP here, TIM is the MAIN ISP in Italy, so a huge portion of people has not been able to play since yestarday. Streamers had to susped torunaments or streams, people on Easter holiday that could play MTG for once couldn't.
I've been putting some significant money in the game lately and I wanted to play a lot during my…9 votes -
Waste of time
Do you know how many games I've lost due to your ******** shuffler?
How in the ******* world am I given multiple, consecutive unplayable hands in 4 ******* consectuive games?! How am I stuck on two lands EVERY ******* game with 25 LANDS, only to watch decks with 20 play on curve.
You all are disgusting for putting this product out and taking people's money to use it.
**** WOTC.
3 votes -
Rope Line Attendant and Transforming Creatures
Not sure if this extends to other perpetual effects but there's an interaction between Rope Line Attendant and Ajani, Nacatl Paraiah that feels unintended. Setup:
Player 1 casts and resolves Rope Line Attendant while they have Ajani, Nacatl Paraiah in their hand. This grants the perpetual ability "When this creature enters, create a 1/1 green and white Citizen creature token." However, the Attendant (seemingly incorrectly) grants this ability to both sides of the flipwalker, and upon transformation, Ajani, Nacatl Avenger has this ability trigger and creates a 1/1, despite not having "Creature" in its type line.
1 vote -
Revenge of Ravens does not trigger when attacked by Mobilized creatures
Should not Revenge of Ravens have triggered when attacked by mobilized creatures also?
1 vote -
Raise maximum deck size
Can we raise the maximum deck size in MTG Arena?
I totally understand there are technical concerns, but I’d love the option to play decks larger than 250 cards. I know it’s not optimal for competitive play, and some players might not like it — but I really enjoy building huge, weird decks, and the current cap can feel a bit arbitrary.
I’m aware of the old shuffling guideline ("a player must be able to shuffle their deck themselves in a reasonable amount of time"), but we’re using digital tools now.
It wouldn’t affect competitive play, since those decks would…
1 vote -
quick draft loss after disconnet
Quick draft crashed
Game crashed twice during quick draft and i got two losses.
3 votes -
Moonmist
Playing Brawl on iPad, I cast Moonmist on my opponent’s combat phase during declare blockers step, expecting the instant to transform all my human werewolves, it did not. It worked for the pre-midnight hunt creatures but those humans that utilize the keyword Daybound/Nightbound did not transform. Lost match because of.
3 votes
- Don't see your idea?