MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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10239 results found
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draw and idles stops Game during winning attack
every time Im about to win during my attack some how it become a draw or just stops and timers runs out game still running everything works on the board Kick the cheaters out your game please
3 votes -
Set Completionist II achievement not given when getting x4 of an Alchemy Set.
Set Completionist II achievement not given when getting x4 of an Alchemy Set. I soent over 50.000 gold and a lot of wildcards and i dont receive the achievement.
5 votes -
Unable to get collection : what have i to do to resolve? the problem is frequent almost daily
Unable to get collection : what have i to do to resolve? the problem is frequent almost daily
8 votes -
I have not received reward of 400 gems once I achieved the exp
I have not received reward of 400 gems once I achieved the exp
2 votes -
Personal Ban List in Play Queue
In the Play Queue, allow the player to choose cards or colors to "ban" for their games. For example, if I don't want to match against Monstrous Rage and Manifold Mouse, I can select those cards for my personal "ban list" and I won't play against them. I think of this like kitchen table Magic where you set your own house rules with your friends. Queue times may be longer but I would trade a longer wait time for a more enjoyable experience.
Of course leave the Ranked Queue for competitive play as is.
3 votes -
Mythic Pack
I just purchased a Mythic pack for Tarkir Dragonstorm, however I received a Rare Wildcard, No Mythic... I thought a Mythic pack guarenteed a Mythic? Is there a chance for the Mythic pack to not contain mythic?
8 votes -
Pass turn button needs confirmation
So this screwed me over today. I was about to swing for kill and was checking my cards and mana (on mobile, so lots of tapping). As I let go of the card I was zooming in on, I went to select a card to the right and mistapped and hit the stupid pass/end turn button. Never used it before in my life and did not know it doesn’t have a confirmation (are you sure you want to pass/end turn?). This seems like a HUGE oversight. Needless to say I just said oops and scooped because that was that for…
3 votes -
Honestly it's not possible drawing only lands in seven turns, in limited with
Limited match, Seven lands on the board, i draw other SIX lands , that's frustrating, the shuffler Is not doing well for me
4 votes -
150+ triggers Opponent Takes 5+ minutes to resolve and turn timer doesn't appear
Opponent playing a deck that involves using Raise the Past to achieve over 150+ ETB triggers, most of which they must manually resolve, resulting in a 5+ minute turn in which the timer never appears. In a real event, this player would be DQ'd for purposefully slow play. Please do something about this deck.
1 vote -
Kicked out
I get actual losses from being kicked out from ranked matches, without any chance to retrieve those active games. Server connection failures happen often, but at least let me retrieve matches as usual or don't count that match at all!
5 votes -
ONLINE SCAM GUARD
I lost about $145,000 a few months ago trading on a fake binary options investment website. I didn't realize it was a scam until I tried to withdraw my funds. The moment I realized I had been tricked, I knew I had to act fast. A friend who had gone through a similar experience recommended that I contact ONLINE SCAM GUARD for help.
Thanks to their expertise and support, I’m now a living testimony of a successful recovery. They handled my case professionally and guided me through the process every step of the way.
If you find yourself in a…
1 vote -
Game freez/ Crash "MTGA:exe does not respond"
The game crashes regularly. First the screen freezes and after that I get the error message: "MTGA.exe is not responding" after the first occurrence in a session it seems to happen more often. Reconnection is possible, but sometimes it crashes again even in loading mode, as in the screenshot shown. I've had the problem for about a year. Reinstalling the game didn't work. I've lost quite a few drafts due to the error tmeouts.
4 votes -
Match making
Fix your godamn match making! This game is going to ****. The experience is just horrible. I’m tired of making a new deck and then the match making putting up against every worst possible match. It’s infuriating,
5 votes -
750 xp challenge only awarded 500 xp but awarded 750 gold
As the title says, I was supposed to get 750 xp for completing the challenge but only got 500 xp. I was at 250 and now am at 775 (500 + 25). Log file attached.
2 votes -
Songcrafter Mage/MKM split cards bug
Unable to cast MKM split cards with Harmonize granted by Songcrafter Mage.
4 votes -
shiko paragon of the way issue
I was playing a game in premier draft and lost because I was unable to cast temur tawnyback from my graveyard when I cast and resolved shiko paragon of the ways from my hand (shiko entered the battlefield) . I had no green producing lands at the time, so I assume the bug had to do with thinking I needed 4 mana instead of three to cast temur tawnyback. I don't think I did anything wrong on my end and the tawnyback was the only card 3 mana or less in my graveyard at the time
3 votes -
Checkout
Unable to log into Paypal through the xsolla store. When I input email and password it just loops me back into the login screen. It registers if my information is incorrect, but on correct entry it just resets. I have tried both login in with password and with one time code.
2025.47.10.8329.1133811
7 votes -
Better Offer copied one of my creatures instead of pulling from opponent's deck
When the spell resolved I was prompted to choose which one of my creatures on the battlefield to copy, which worked, and then no creature from the enemy's deck appeared.
Platform: Steam
0 votes -
Noticed a new breed of ropers?
Who else has noticed a recent uptick in the number of players who repeatedly rope from the first draw (i.e. without ever even playing a land)?
I get matched up with the same opponents multiple times every day, who do this in every single game, and have been doing so for the last few months, so it's clearly very deliberate (i.e. it's not something intermittent like a bad connection, as I sometimes see the cards in their hand light up as they're reading/reordering them). For instance, I've clocked over 100 games against a single player called "Mercuril", who has never…
2 votes -
"Cut Down" did not work on "Screaming Nemesis" I should have been able to use "Cut Down" while accepting the damage from "screaming Nemesis"
"Cut Down" did not work on "Screaming Nemesis" I should have been able to use "Cut Down" while accepting the damage from "Screaming Nemesis" I could not even select "Screaming Nemesis" with "Cut Down" Screaming Nemesis was still it's base 3/3. This should not have been a problem.
3 votes
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