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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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10223 results found

  1. Limited Rank

    My Limited Rank is Stuck and does Not change.

    5 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  2. Reluctant Role Model Copy Bug

    If a player has, for example, two Reluctant Role Models on the battlefield, and an allied counter-bearing creature dies, twice as many counters are placed at their discretion, contrary to the rules text which literally reads "put those counters on up to one target creature."

    As currently implemented, I'm led to believe that the card is copying those counters. This would make sense if the card read "put that many counters of the same types on up to one target creature." However, as the rules text denotes, "put those counters on up to one target creature," no matter how many…

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  3. Roping

    Username WIN is a time-wasting, stalling, roper. He roped me every single turn of the game. I don't know exactly when the game started, but I'm guessing that the game had already been going on for about 10 minutes when I checked my time at 1:32 pm, and I started taking screenshots from 1:35 pm to 2:06 pm as shown on the metadata from the screenshots. The game ended at 2:12 pm. I roped him back to show him how it feels, but I never let my bar get low enough to use a timeout as you can see from…

    3 votes

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  4. Roping

    Username WIN is a time-wasting, stalling, roper. He roped me every single turn of the game. I don't know exactly when the game started, but I'm guessing that the game had already been going on for about 10 minutes when I checked my time at 1:32 pm, and I started taking screenshots from 1:35 pm to 2:06 pm as shown on the metadata from the screenshots. The game ended at 2:12 pm. I roped him back to show him how it feels, but I never let my bar get low enough to use a timeout as you can see from…

    3 votes

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  5. Égide d’assimilation

    Aegis exil an assassin . The card Said it exil a non assassin monster

    2 votes

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  6. Game Loss for Games I could never play/finish

    Yesterday I went into a Premiere Draft and my record was 1-1. In game 3 I was pretty close to winning, when suddenly my game crashed without a bug reporter and just sent me to thehomescreen. After I opened the Arena client again however it didn't let me connect to the game and instead put me at the homescreen.
    At first I thought tough luck, game loss due to a DC, but instead the Premiere Draft screen was still 1-1 and I could start a different game. After I clicked that, at around 20 seconds I got kicked out of…

    2 votes

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  7. Booted out of Limited game to loading screen

    I was booted out of my game before a play was even made. When I clicked "Play" again, they loaded me into another game and when I came out, I received 2 losses.

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  8. BAN CARDS TO FIX STANDARD

    It's the only way to fix standard. The fact that you haven't done so implies that the totally of Wizards of the Coast's staff needs to be taken behind the building and shot like they do in glorious China. Or at least fired and have WotC closed down by Hasbro.

    Let's face it. WotC is failing to learn from its mistake the first time in every single set. Lessons you should've learned a long time ago:
    .
    1. Don't put haste on a bunch of creatures. It breaks the flow of the game.
    2. Don't put hexproof and indestructible on…

    2 votes

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  9. Aetherspark can be attacked

    The Aetherspark can seemingly be attacked by creatures that are created to be attacking even when it is attached to a creature, but I don't think that should be possible. In this case it was a 1/1 Goblin token from Squee, Dubious Monarch

    9 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  10. Achievements are dropping games played

    Achievements are dropping first game played.

    I have been playing some new formats to complete the MTG arena formats achievements. However I have played 10 games of alchemy only to be credited for 8 and 7 games of explorer but credited for 6

    It seems to be dropping the first game of the day in each case as my first days alchemy was 3 wins/3 losses for 5 games and the second was 2 w/2l for an additional 3 games.

    4 votes

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  11. draft crash and impossible to reconnect 2 times in the last 7 days

    This happened to me twice last week: playing a quick draft event game crashed in the load scrren, closed and return to windows desktop. Then, I tried to reconnect few times and the same happened. I surrended and lost my match

    Today it happend again. I needed to restart my pc to run the game again

    Very frustrating, hope you fix this soon.

    Please fix this bug

    2 votes

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  12. Multiple Quick Draft/Premier Draft queues

    Considering the sheer amount of cool sets already implemented on MTGA, it would be great if there were two Quick Draft/Premier Draft queues available at all times: the most recent Stardard set, much like it is today, and a Historic set (perhaps rotating once every two weeks). I'm sure your internal data will confirm that there are enough Limited enthusiasts to ensure those queues will be consistently filled without long wait times. Presenting an alternative will also mean that those who don't like the current Standard set or those who have already explored it fully will now be more likely…

    1 vote

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  13. Not giving priority

    Game not giving priority.

    My opponent target a creature of mine with the triggered ability of 2 tokens permanents ETB. Me having a spell in hand to repond to that target, the game did not give me prioriy.

    5 votes

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  14. incorrect rules interactions

    During a quick draft match on Arena I crewed a Midnight Mangler and then equipped The Aetherspark to it. Since the vehicle is an artifact creature during other players' turns, I had assumed there would be no point at which it would stop being a creature until my next turn, but the equipment still fell off at end of turn.

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  15. Tale's End not countering commanders

    I mean it's in the title.

    When I hold up two mana and Tale's end to counter a commander and it doesn't work every single time. IDK what is happening here.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  16. Order of the Alabaster Host Bug

    Order of the alabaster host was blocked, blocking creature only is supposed to get -1/-1 before damage. In stead multiple creatures recieved -1/-1.

    18 votes

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    7 comments  ·  Gameplay  ·  Admin →
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  17. Increase the shuffler to a seed size that will provide a better experience

    Increase the shuffler to use a larger seed size so that is can support a better randomization. The current 256 bit shuffler only suports randomization for 57 item lists efficiently. I have included the table for the Fisher-Yates limits from the Wiki article. With a little math you can see that you representing a very small percentage of the possibilities.

    The current state of the shuffler is a clumpy mess in Bof3

    2 votes

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  18. Increase the shuffler to a seed size that will provide a better experience

    Increase the shuffler to use a larger seed size so that is can support a better randomization. The current 256 bit shuffler only suports randomization for 57 item lists efficiently. I have included the table for the Fisher-Yates limits from the Wiki article. With a little math you can see that you representing a very small percentage of the possibilities.

    The current state of the shuffler is a clumpy mess in Bof3

    2 votes

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  19. Game rushed through my second main phase - ignoring the availability of my solved case ability after combat

    Game skipped my second main phase after attacks.

    My life gain from attacks solved my "Case of the Uneaten feast", but the game immediately skipped to my opponent's draw/upkeep without allowing me to solve the case and cast from my graveyard (untapped lands were available).

    Oddly, a permanent of his triggered something at his upkeep and i was able to activate the Solved case as a response to it during their turn's upkeep - but i was not able to cast any cards despite their ghostly presence in my empty hand.

    5 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  20. Server disconnection leading to a loss not possible to enter back in the game, 2 seconds after

    Hello,
    I got a server disconnection in the middle of a draft game, 5 seconds after I was reconnected but not in my game anymore, directly in the draft waiting room for the next game. I have then received a loss for no reason.

    2 votes

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