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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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10224 results found

  1. Game win registered as a loss

    I won a game of Arena Cube but the client registered it as my third loss which ended my run.

    9 votes

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    1 comment  ·  Events  ·  Admin →
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  2. Randomly kicked from game and given loss during draft

    Pretty much the title. Was playing duskmourn premier limited and in the middle of a game apropos nothing it kicked me from the game. It didn't initially give me a win or loss, so I played another game. After I won that second game, it gave me both a win and a loss and ended my draft (3rd loss). Playing on windows

    169 votes

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    38 comments  ·  Events  ·  Admin →
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  3. Every single game played is garbage, wizards has scammed their entire community with this game and should be boycotted.

    People should stop playing this game and stop supporting anything to do with wizards of the coast or Hasbro, they are completely scamming their entire player base with every new release and every single format currently, the code for this game is garbage and is setting players up and deciding outcomes of games before the games are even started, delete this trash and stay far far away from this scamming level BS.

    5 votes

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  4. 8 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  5. Unable to cast Overlord of the Balemurk that was exiled with Season of the Bold

    I cast Season of the Bold exiling Overlord of the Balemurk. Next turn with sufficient mana up I tried casting the Overlord but I got stuck because Arena prompted me to select normal cast or impending but did not show me the two options.

    9 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  6. Remove Alchemy from Cube

    I'm tired of you ruining cube with Alchemy cards. I DON'T KNOW THESE CARDS. I CAN'T PLAY AROUND THE MOST BUSTED CARDS IN THE CUBE BECAUSE THEY'RE FAKE CARDS THAT I DON'T WANT TO PLAY WITH. Cube used to be my literal favorite format on Arena, but you've ruined good real cards with Alchemy "balancing" while introducing clownshoes Alchemy mechanics and cards that were apparently designed by a 10 year old for all the restraint they show. So much for "restrictions breed creativity." WotC design is dominated feckless children.

    7 votes

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    1 comment  ·  Events  ·  Admin →
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  7. "Unable to get collection" error message

    The infamous "unable to get collection" error message is back, which is preventing me from accessing the main menu.

    I'm unable to connect to MTGA on both iOS 18.1 and macOS 15.1

    The following troubleshooting steps haven't resolved the issue:

    • Restarted MTGA app
    • Logged out + back in to MTGA
    • Tried macOS app + Epic Games Launcher
    • Tried wifi and 5G connection
    • Restarted PC + mobile
    • Flushed DNS
    6 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  8. Rank loss after switching apps/tabs

    I have lost about 2 tiers worth of rank points after switching my app from the game to a text app to answer a text that legit takes like 20 seconds. And then being kicked from the game. After coming back. No loss sound just straight up kicks me to the lobby. Please fix this asap

    6 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  9. キューブドラフトの強制終了

    キューブドラフトのマッチ中、「サーバーの接続を確認しています」の表示が出た後に強制的にマッチが終了し、敗北扱いになる

    7 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  10. IPv6 not supported

    Magic the Gathering Arena fails to connect to servers when a network supports IPv6. Disabling IPv6 on my machine allows me to connect; however, in the year 2024, you should have servers that support IPv6.

    5 votes

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  11. untimely malfunction

    When casting Untimely Malfunction using the second mode to target a counter spell with one spell on the stack (which was targeted by the counter spell), I was unable to select a new target for the counter spell, but I was also unable to take any more game actions or undo casting the untimely malfunction which now apparently had no legal targets to finish resolving. It was stuck with "Select 0" grayed out and no possible further actions, so I lost the game on time. An Untimely Malfunction indeed.

    7 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  12. Did you have fun?

    Did you have fun? is useless. I have given the unhappy face just to get the same issue the following game that made me unhappy in the previous. If this feature is just a click something to make yourself feel better, remove it. If it is actually there for game improvement, adjust it so it can be an improvement tool. I suggest having a multiple choice for those who choose unhappy. I suggest the following is asked when someone chooses unhappy:
    1) dislike the deck matchup. After extensive recent playing, I am tired of seeing the same 3 decks. Use…

    8 votes

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  13. Companion inaccessibility

    Using IOS from Mobile devise, when attempting to access the Companion screen from profile, it reverts back to profile screen and access to companion list is impossible. Same is true when I try to access companion page via individual decks, so absolute denial of companion list or ability to change companions.

    7 votes

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  14. Auto-Passing for reduced enchanment costs

    The program is auto-passing with an enchantment cost reduction (glimmer) and enchantments in hand that could get cast with mana available.
    Twice in a row - unable black mana, autopassed with enchantment in hand that now cost 1 black mana, next turn, same auto passing with 1 red, 1 white, and a 2 mana (1 red, 1 generic) in hand.

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  15. not draw land

    6 bo3 games, 4 mulligan games to 5 with a one land.
    2 games with mulligan to 6, not land or two land.
    with a deck of 26 lands.
    It's not fun to lose because the arena doesn't work with lands or MTG Arena does it so you lose your win rate

    6 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  16. Petrify or Kenrith - Bug

    Petrify might b ebugged. I enchanted my opponent's Kenrith, The Returned King and he was still able to activate his abilities... won him the game :(

    8 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  17. Full Control skipped

    Full control don't behave as it should:
    Repoduction steps:
    - Play Relic of legens on Turn 3
    - Enter turn 4 and activate Full Control Mode in your first phase
    - Play Kona, Rescue Beastie and have a Poprtal To Phyrexia in hand.
    -> You should now be able to use your relics of legends to tap Kona but your turn is auto skipped. which leads you to lose the game.

    10 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  18. Wrenn and Realmbreaker

    Every time I play on my iPhone and Wrenn and Realmbreak enters, it shuts down the game. They can cast it and nothing happen, but when it enters it closes the app and I am unable to reopen until the game is over. It’s basically a free win for anyone playing against someone on a phone.

    4 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  19. Bug with unholy annex

    There appears to be a bug that occurs when playing unholy annex on pc where weird behavior occurs for all cards played after its played. See attached screenshot. This occurred on two games in a row which we were forced to concede on.

    5 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  20. Imprisoned in the Moon on Kaito

    Imprisoned in the Moon played on Kaito, Bane of Nightmares appeared to remove Kaito's abilities, but on the next turn Kaito turned back into a creature.

    10 votes

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    3 comments  ·  Gameplay  ·  Admin →
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