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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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10223 results found

  1. Waiting for Server pops up mid-game, then I'm booted from the match

    This issue started 10/29/24. I am either building decks or mid-match and the Waiting for Server image pops up, and I get kicked out of what I was doing. I stay in Arena, but I lose every game because I am immediately booted out. I assure you this is not an issue on my end, everything else works. It's an issue with Arena.

    12 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  2. Can't purchase anything in shop

    I'm unable to purchase anything, evrytime I click on something it just redirects to the shop homepage, I wanted to buy the welcome bundle, but I can't

    4 votes

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    2 comments  ·  Store  ·  Admin →
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  3. dev team still uselss shuffle and cardgroupung still rigged

    Turn 8 3 Times Sunfall in 3 games and you have the struggel with 8 Lands on play in 3 in hand ....

    Replace this dev team it's full of retards

    7 votes

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  4. Match doesn't start

    This situation occurs both PC and Steam.
    Match doesn't start more than 5 minutes.
    All I can see is 'Currently Waiting: 0:01, 0:02...' and It doesn't start, crash, just Waiting...
    I think my account is in trouble (not client or PC, because I reinstalled/changed it multiple times), but I don't know how to solve this problem.

    6 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  5. why do I get put against the perfect counter every game in unranked?

    every game in unranked is against something that has the perfect response immediately, even the decks that are over 100 cards? Garbage game is rigged so hard at this point it is not even enjoyable, when will wizards address the extremely sorry state that their matchmaker and shuffler is in?

    5 votes

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    5 comments  ·  Gameplay  ·  Admin →
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  6. No Daily Deals displayed

    For me there are no daily deals displayed in the store. I was already wondering about there being none. However, as this is the second day I have now checked reddit to see if there is any discussion on the topic. Turns out: there are daily deals, they are just not displayed for me in my store.

    38 votes

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    6 comments  ·  Store  ·  Admin →
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  7. Random Shuffler

    I was playing Arena today, I play and enjoy the game A LOT. I mean no disrespect by this post I just would like an explanation.

    So I usually just play historic casual matches. But lately (past week or two) Ive been getting into games where the opponent concedes immediately, or they are AFK and the timer forces them to concede. Like 9/10 they would concede before the first card is even played.

    So I decided to try ranked, to see if there was less of that going on.

    (I play life gain mainly. Its a 60 card custom deck…

    12 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  8. shuffler

    Shuffler is so messed up. played a brawl game where my deck has 33 lands, 2 mdfcs. after turn 7 after i already had 5 lands on battlefield, i proceeded to flood out for the next 9 TURNS. i had 2 draw effects happen in that time and i drew not lands. but having a POCKET of lands in a deck where there is only 35 total and seeing a pocket of 8 lands. made me lose a really insane matchup. if i didnt flood, game wouldve been over ALOT earlier in the game.

    13 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  9. Defeated with Platinum Angel

    How in the world did I lose the match with three platinum angels on the line?
    I lost due to a bug, nothing had changed in previous turns, how did I lose?
    Rigged game. I want explanations.

    And you still owe me 1000 coins from last time. Ridiculous, I had 3 platinum angels in play, I couldn't lose and the opponent couldn't win!!!!

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  10. mastery pass rewards not received

    no mastery rewards when winning, i own the mastery pass, but dont get the premium rewards..

    12 votes

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    0 comments  ·  Store  ·  Admin →
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  11. Skipping Second Main Phase

    Routinely for the last few days I've noticed my second main phase getting skipped. It goes right from combat damage to opponents turn. No cards indicating skipping second phase in play. Plenty of untapped mana to use and cards to play. Skip button not pressed. But it just skips to opponents turn right after combat.

    10 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  12. Maestry pass rewards

    No rewards after leveling! 2 week and the problem is still here. Do something. Give me my rewards

    10 votes

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    1 comment  ·  Events  ·  Admin →
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  13. Arena leaving Full Screen from 3440x1440

    Hello - Arena leaves full screen and goes to a windowed version of itself every time I leave a match (for sideboard) or completion. I am playing Full screen at 3440x1440 but it will default to windowed 2560x1440. This is super annoying --- any fixes?

    11 votes

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  14. Counter

    Counter spell not working (no more lies) in ranked play costing the match

    7 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  15. Broken interface in deck building mode (MTGA on PC Windows)

    During deckbuilding I frequently encounter an interface bug (see images) that breaks the graphics making it hard to use the interface, a restart solves the problem temporary but most often resurface. This has been a problem for quite some time.

    5 votes

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  16. Did not receive Master Pass Rewards

    I did not get my mastery pass rewards for levels 40, 41, and now 42. I have paid for the Mastery Pass, so this bug is very frustrating. Please fix NOW.

    7 votes

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  17. Maestry rewards bug

    My rewards are missing from level 29 to level 33

    8 votes

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    1 comment  ·  Store  ·  Admin →
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  18. Unable to Purchase Gems with Paypal

    Unable to Purchase Gems with PayPal. Tried multiple times and the only screen that comes up is 'Just a second" with the spinning circle. Tried twice, same thing. Went into my PayPal account directly, no activity showing so far. Assuming not going through?

    17 votes

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    2 comments  ·  Store  ·  Admin →
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  19. Game Abruptly Ends

    This happened a few times already while playing Bo1 Brawl format. I don't know if it is only isolated when playing Golos as Commander. The game suddenly ends and goes back to the player dashboard. There was never a screen that says "Victory" or "Defeat". For sure I did not concede.

    14 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  20. Bloodletter of Aclazotz and rush of dread instant kill

    this card combo is another exploit of the Bloodletter which should be banned from all play. It's basically 4 swamps to instant kill an opponent.

    7 votes

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