MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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10223 results found
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Black Lotus Companion Animation Bugged
The Black Lotus Companion animation (When you click on it) does not work properly. It goes through the animation partially, freezes, then skips to a later frame in the animation or resets itself.
- It seems to be reproduced consistently by just clicking on it in the middle of a game.
- Playing through Steam
- Clicking the companion in a game, the animation freezes, skips, or resets
- Expected results are a beautiful lotus animation
- no workaround found6 votes -
Black card animations glitch and lockout of game
I noticed since the last update the animation for some cards or just casting certain black cards glitch my game out and presumably I’m locked out of the game until I rope out. I play on mobile, so far ayara, first of lochtwain, rankle, mater of pranks, and murderous rider all have locked me out of the game on cast… screen goes black and every time I reboot arena it takes me to the match and as I load into the game it crashes it allows me back on after the timers seem to run out. It’s kind of disheartening…
6 votes -
shuffle still rigged
maybe a fix ?
uhhh 47 pages and more aboiut that suggestionmaybe add less crackheads to the dev team?
8 votes -
Mastery pass rewards
I paid but my rewards are not credited ... what should i do ?
9 votes -
Booted out of game and back to loading screen
I was booted out of a game with JediGuyTWhy mid-turn and taken back to the main menu. Never had that happen before. Happened again against Russell
7 votes -
Mastery Pass Rewards not received
I reached level 39 of the mastery pass but did not receive the Bloomburrow pack that is a reward for it.
15 votes -
Mastery Pass Rewards not recieved
Mastery Pass Rewards not received. Its been several days that i have not been recieving the paid mastery Pass rewards. Until they dont fix it im not buying anything else. Its a joke we pay money for this and we dont get the gems or the card packs that we should be getting.
14 votes -
Kicked Out of Games - Fabled Passage?
This was happening on Android.
In 2 back to back matches when I used fabled passage I got "please wait" and was thrown back to the arena home. When I tried to rejoin the match I was given a new match instead. This happened twice in a row before I gave up and came to report the buf.7 votes -
Early end of game
Hi there,
during a standard ranked game, the game ends early for no reason. In the middle of the match, I get the "waiting for the server" message for a few seconds. Then, I'm suddenly back to the main screen. The game was not finished and I never saw the end of game screen, victory or defeat.
This happened quickly, so if it was normal connection issue, I should have plenty of time to join my game back. I couldn't have timed out that fast. But I'm still back to main screen without being able to finish my game. I'm…
7 votes -
ログイン不能/I can't log in
From October 23, 2024 (Japan time), I cannot log in from a line using a specific internet provider.
It seems that access from "nuro hikari", a famous internet provider in Japan, is restricted and I cannot log in to the IOS version and the mac version.
I can log in to the iOS version by using the phone company's line.
I am having trouble because only certain internet providers are restricted. Please fix it.2024年10月23日（日本時間）から特定のインターネットプロバイダを利用した回線からログインできません。
日本の有名なインターネットプロバイダの 「nuro光」という回線からのアクセスが制限されているようでios版、mac版とログインできません。
iOS版は電話会社の回線にするとログイン出来ます。
特定のインターネットプロバイダのみ規制されていて困っています。修正をお願いします。45 votes -
Housemeld Breaks the Spirit of Brawl
Housemeld seems unreasonable for Historic Brawl, given how it can often render a Commander completely unaccessible for the rest of the game (especially for Red decks).
Given that this is a digital card, the card should be tweaked so that it is not so warping when played on Commanders.
17 votes -
Osteomancer Adept's Broken Graveyard Interaction
During a quick draft game I played an Osteomancer Adept. I tapped it and there were 4 creature cards in my graveyard (no other cards). I used Osteomancer Adept's ability. When I tried to cast one of the creature cards I could not access my graveyard to forage because the cards were labelled as playable even though they were also in my graveyard. I should be able to exile those 3 creature cards to play the Bakersbane Duo using Osteomancer Adept's ability but it would not work. It did work later in the game when I had a land in…
7 votes -
Mastery Reward
Full Mastery Pass Rewards were not given after achieving required XP.
I received the free pass reward, but not the paid mastery pack at Lvl 45.
And yes i payed for the full mastery, please help.
14 votes -
Exchange of Packs
Hi, I have a suggestion about packs which collection we have already compleated. I now that oppening such packs we got gems, but, instead or as option, I believe it would much more interesting if we could exchange these packs for ones of older collections. The experience of oppening a pack is very cool, and it would help us to compleate older collections.
5 votes -
Mastery pass
I don't get rewards from mastery pass. I payed for this. Pls solve quick or refund!
16 votes -
Mastery Pass Rewards Not Received
I have not received rewards for the mastery pass
104 votes -
Playing on widescreen constantly resets full-screen
Playing on PC with a widescreen monitor, the full screen setting is constantly resetting and you have to go enable it every time at the end of a game, super annoying. Tested on two different monitors/PCs config.
18 votes -
gem reward
When I opened packs that gave me gems, it did not increase my gem total. The same thing happened when I just got a reward of a card that was already in my collection, which should have also awarded gems.
5 votes -
Unable to use Card Style despite having the same set of Card
I bought the field of Rune skin from the store and it's not letting me apply it in my decks. I can see I own it but it doesn't apply it.
27 votes -
Osteomancer ability still doesn't work
Osteomancer Adept (BLB)'s ability still doesn't let you cast the cards in your graveyard with its ability if your graveyard is entirely creatures. Because no non-creature card is left in the graveyard zone you cannot select your graveyard to pay for forage. Instead all your graveyard appears as castable cards.
This problem has been reported more than two months ago and it still exists, how is this still not fixed? Reporting again in the hopes it gets attention. Adept is the only rare and by far the best card in my BLB quick draft deck. Would be nice to play…5 votes
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