MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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10223 results found
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Cards not shuffling well
The last two days it seems like the decks aren't shuffling well. I got all one color lands, and all other color spells and creatures... in 5+ different games, in the last two days...
5 votes -
Bugged Mastery Pass (Reward NOT received)
Reached level 20 on Duskmourn Mastery pass and didn't receive the corresponding reward (2000 gold). I have previously 2650 gold from daily quests and should be at 4650 gold after complete level 20
30 votes -
extra loss in a premire draft
I should be 3-2 after a loss in a premire draft. But I got an extra loss. It beacme 3-3.
10 votes -
Please take action on the roping plague
Roping is killing Arena. Please do something to stamp out this inconsiderate, sore-loser behaviour.
Various potential roping solutions have been offered on this forum before, so I won’t repeat those here, but suffice to stay that there’s a groundswell of angst brewing in the community for WoTC’s lack of action on this issue.
Reporting players for misconduct also seem to have now effect, as I’ve reported over 400 and keep coming up against the same roping oppoentns.
12 votes -
Mastery pass rewards not being given.
I purchased the duskmourn mastery pass. It gave me all of the prior premium rewards, however levelling up further is only giving me the free rewards and not the premium ones. Missing the rewards for levels 33, 34, and 35.
31 votes -
Mastery pass
Mastery Pass not being accredited.
28 votes -
Mastery Pass Rewards Not Received
I have not received rewards for the mastery pass today. I am sure that I did not receive the non-DSK packs, but may have missed other rewards that I am unaware of due to realizing this bug after leveling multiple times today.
957 votes -
Shuffle algo is fuking garbage in Arena
Here is a thought, fix your fking shuffling in your game!!!!!!! LITERALLY MAKES ME FKING HATE ARENA BEYOND IMAGINE!!!!!!!!!!!!!!!!!! HOLY FK, your ******** game clumps non-lands together and lands together.....
10 votes -
shuffler
when are you going to fix the shuffler , get rid of hand smoothing or provide another game mode where those of us who dont have the time to play best of 3 and dont want hand smoothing. There are several points as to why any of those ideas would be wise. First hand smoothing causes more mana flood/***** then the old shuffler ever did during game play and any experienced player will tell you the opening hand really doesn't mean much, it all depends on what comes after. second is unless you are intentionally messing with win rates hand…
14 votes -
+1/+1 counter bug
When using indulgent aristocrats ability (pay 2 and sacrifice a creature, put a +1/+1 counter on each vampire you control) while blood artist was on the battlefield. Blood artists ability triggered (whenever a creature dies target opponent takes 1 life and you gain 1 life) but indulgent aristocrat's ability never resolved.
4 votes -
Dollmaker's shop does not trigger sometimes
When playing Dollmaker's shop sometimes it does not trigger when I attack with a creature.
When Dollmaker's shop is on the battlefield whenever you attack with a non-Toy creature a 1/1 Toy creature is supposed to be created.
Sometimes this does not happen and sometimes it does which can be very frustrating during gameplay. I am experiencing this issue when playing on my Windows Laptop.10 votes -
Mastery Pass reward
Did not receive DSK mastery pass level 32 reward
27 votes -
shuffler is awful, why can't you ever listen to players
Shuffler is appalling, why can't you ever listen to the players. Please don't tell me it's well tested and works. it does not. Just played a game with 20 versions of one card and couldn't draw one in the first 24 cards. Do realize how unlikely that is to happen in a 60 cards deck.....Shuffler is broken and for pity's sake just look at all the complaints
7 votes -
Cant use side board on best of three ranked games
Cant use side board on best of three ranked games since yesterday.
5 votes -
Ghalta crash
Playing on mobile. Newer phone so it shouldn't be hardware issues. Opponent plays ghalta, primal hunger and the animation bugs out causing an audio loop then crash. The match after reopening arena is unjoinable as it crashes immediately upon trying to enter. Only solution for rejoining is to wait for the match to time out so I can go to the main menu again. This was the second time this has happened to me.
6 votes -
Dollmaker's shop and urabrask's forge
With dollmaker's shop out and Urabrask's forge. When I get the phyrexian token it's not triggering the toy creation at all.
9 votes -
Cannot shuffle Floodpits
At the end of turn I wanted to use floodpits drowner hability to shuffle another creature with a stun counter on it into the oponent library and does not allow it. I might loose the game because of this.
11 votes -
Bad game mechanics
Get rid of bad mechanics that kill the game. I suggest the following:
Heist. I want to play my deck vs an opponent's deck, not part of my deck vs the other part of my deck.
Companion. How is it fair for an opponent to have an untargetable extra card in hand.
Get card from outside the game. Now this is just stupid. How is it legal to grab a card from basically nowhere to put in your hand. why not play a land deck with all your staple cards "outside the game" and untagetable.
Leylines. Strong abilities played for…
9 votes -
Upkeep step completely skipped
Upkeep priority is just flat skipped.
ON MY UPKEEP, I can use Etrata, Deadly Fugitive to turn Jace, Wielder of Mysteries face up, which will then cause me to win the game on my draw step.But the bad programming decided I didn’t need an upkeep, despite being in Full Control mode, so I lost instead.
6 votes -
3 votes
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