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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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10220 results found

  1. game won’t load on iOS

    stuck at black screen upon loading game until i get the check connection, reconnect, or log out error message game won’t fully load otherwise

    9 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  2. "Waiting for the Server..." crashes on MacOS Sequoia

    After the latest Arena update from the Duskmourn release, I have been experiencing a persistent issue where the "Waiting for Server..." screen appears for extended periods of time in the middle of gameplay.

    The disconnection happens at seemingly random intervals and can last for several seconds to indefinitely. Restarting the client will get the game started again but with a misrepresented board state.

    MacBook Pro M1, macOS Sequoia 15.0

    I have attached game logs of right after a client restart, as well as a log during gameplay (coincidentally right before one of these crashes took place)

    8 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  3. Dreadmaw's ire error. Can´t cast to save my creature.

    I tried to use it to save my creature, but i can't cast the instant. I had the red mana and no cards impeding to use it, but the game did not permit to use it. I play on mac, macbook air m1.

    7 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  4. Waiting for Server

    After the end of a match, the game stucks on "Waiting for Server" loading screen. I have to restart the app to play another match. I'm playing with an Android device.

    15 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  5. BO3 UI White Out graphical glitch

    This has happened on both SteamDeck and Apple devices. UI will bug out (top menu bar is all white and logos are miss scaled and misplaced. During side-boarding in BO3, the deck list is all white (with white text on some cards/qty) which makes it challenging to sideboard. This bug seems to be triggered between rounds in a BO3.
    This has been an issue in BLB and DSK

    25 votes

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  6. Infinite loops, card stacks

    So magic wtf did y'all do to this game. I'll tell you, you overly complicated it to the point cards can infinity loop with 2 cards. Historic is the only thing I play and I'm stuck playing black decks that can instantly kill me by gaining 1 life. Green decks that make 4/4 with Rosie and infinite combo.
    You have sooo many cards that allow over 4 cards in the deck and stack with each copy. This is pathetic, ban the cards that infinite loop; get rid of "any number of xxxxxx card is allowed". Bring the game back to…

    5 votes

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    11 comments  ·  Gameplay  ·  Admin →
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  7. shuffler

    How is it that if i have 20 mana or less in my deck i am flooded with mana, yet if i have 22 mana it is never in y hand i have to mulligan to get even 2 land in my hand? SORT YOUR SHUFFLER WotC!!!!!!!!!!!!

    19 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  8. Jump in

    Since Bloomburrow I have not been able to restart the Jump in event. I was hoping that with the update of this new set the problem would be solved but I can't use my Jump in tokens.

    22 votes

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    5 comments  ·  Events  ·  Admin →
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  9. Game Freezing when trying to open packs

    Game freezes when trying to open the Store and now, since yesterday's update, Also freezes when trying to open the packs screen.

    8 votes

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  10. Game keeps crashing after update

    The program keeps crashing after the new update. The issue seems to be worse, when more cards are in play.

    Im playing on a PC and havent experienced the issue before.

    The issue busted my draft-run, hence I lost turns do to the game crashing.

    11 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  11. Game crash on manifesting dread with Paranormal Analyst

    Worked fine the first time I manifested dread with the Analyst out but the 2nd time it caused an error and ended the game in a draw

    5 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  12. Bugs with Valgavoth, Terror Eater

    I have Valgavoth Terror Eater on my side of the field. Opponent has Paranormal Analyst (return cards sent to GY from manifest dread). Opponent casts Manifest Dread (1G Sorcery). Sends one card into the GY. Valgovoth's replacement effect activates (Any card sent to GY is sent to Exile under him instead). After resolves, Paranormal Analyst triggers and returns the card from Valgavoth's exile back to his hand.

    Expected: Cards discarded by manifest dread abilities should stay exiled under Valgavoth, Terror Exile.

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  13. Matchmaking

    The brawl matchmaking system/algorithm is absolutely trash and needs a complete overhaul

    22 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  14. Hexproof bug in Duskmourn

    In a Duskmourn draft an opponent targeted one of my creatures with Winter's Intervention. In response I played Shardmage's rescue to give it +1/+1 and hexproof. The damage went through the hexproof.

    21 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  15. Break Out not functioning correctly

    The card “Break Out” from Murders at Karlov Manor is putting cards on top of my library instead of into my hand, which is not what the card says to do. It is now a net card-disadvantage and is unplayable.

    46 votes

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  16. Unable to use Brawl Decks from Quest reward.

    I had a quest that was supposed to unlock 1 Brawl deck for completing 5 unranked Alchemy games. I completed this quest, but the Brawl did not unlock. I see example decks in my deck list, but I am missing the majority of cards for these decks.

    I do see 5 example brawl decks, but i'm not able to play any of these because they require wildcards to create cards in order to use any of these decks. The quest reward stated that I should have been awarded 1 random brawl deck.

    5 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  17. Ultra Wide resolution

    Ultra Wide resolution keeps closing the game to windowed before and after every game, please fix this!!!

    26 votes

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  18. 5 votes

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    0 comments  ·  Events  ·  Admin →
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  19. historic play with no Alchemy

    How About a No Alchemy Historic Play Option?... I Just can't comprehend how you can have Power 9 cards (that are banned in every format) and be ok with them in Alchemy, also alchemy cards are so power crept, magic is not heartstone... stop trying to be heartstone.

    8 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  20. cheating players

    onve you reach plat ranking there is a majority of people have decks that have hundreds of card in their deck. it makes the game no fun. i cant get past plat one without running in to a deck like this. do something about the cheating cuz without some action this game is trash.

    6 votes

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    1 comment  ·  Gameplay  ·  Admin →
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