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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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10222 results found

  1. Cannot Purchase Through Store on Mac

    Any time I try to purchase anything through the store I get a spinning wheel and a message saying "waiting for server" that never brings me to the payment screen. Have been trying off and on since August and have not been able to purchase anything. Using the Mac version.

    25 votes

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    5 comments  ·  Store  ·  Admin →
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  2. Instant response to ETB skipped

    Instant response to ETB was skipped. Opponent had Kaervek on the field and triggered its ability, casting a copy of Tinybones Joins Up to make me discard. I had 1 card in hand, the new Live or Die instant, and wanted to cast it in response to the ETB and reanimate Valgavoth, but the card was ripped from my hand without giving me the option to respond.

    Obvious responses like these shouldn't be locked behind full control, the game automatically allows you to respond to anything on the stack 99% of the time, this shouldn't be one of the exceptions.

    7 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  3. Sideboarding Issue

    During sideboarding for a BO3 Explorer match I was unable to select any of my sideboard cards. I could remove cards from the main deck but once removed I could not add those back in either.

    8 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  4. Screen resolution change when entering or leaving a match

    Hi folks,

    since the release of the new edtion, my game leaves the full screen mode everytime i left or enter the main screen before or after a match. The full screen setting remains if i go to the store or the deck builder, but with every match it goes to the basic size (i have a wide screen monitor). It uncheck the setting.

    Attached is a log file but i don´t see anything that have to do with screen resolutions.

    14 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  5. Speed Magic mode

    The amount of time given to AFK/troll players is too long. In this mode you would have 10 seconds to complete your turn before auto passing to opponent.

    5 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  6. entire application unuseable on mac - all of the UI is glitching and all actions are delayed

    entire application unuseable on mac after the Oct 1 update - all of the UI is glitching/flashing and not working

    8 votes

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  7. Historic Brawl without alchemy

    I'll go ahead and add my voice to all the people asking for dedicated alchemy-free matchmaking for all formats - especially brawl and historic brawl. The ability to repeatedly conjure cards out of thin air runs counter to the entire idea of a singleton, fixed-decksize format. Not to mention that the alchemy mechanics are just exceptionally unfun to deal with, especially when abused egregiously (i'm looking at you, crucias). Win or lose, I've never come out of a match against an alchemy-focused deck with a good taste in my mouth, so I - and many others - would appreciate the…

    21 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  8. Card Style appears as Regular Card

    I bought the card styles for Arid Mesa and Marsh Flats, and now they're gone. They still show as being selected card styles in the Deck Builder but there's no difference between them and the regular card. Are you already aware of this? Maybe you're already working on fixing it, but if not, are you offering refunds for the gems used to purchase them?

    21 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  9. Lose connection middle of good match

    I swear I'll be in the middle of a very good match where I am doing well then out of nowhere I'll crash and lose connection to server it feels like I'm being hacked by someone who is butthurt they are losing what makes it worse is I'm clearly winning when this happens but by the time I get back in I've timed out and lost the match which is ********

    5 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  10. Up the Beanstalk needs to be banned from standard and alchemy

    Last time I checked, drawing cards was supposed to be blue's thing. However with up the beanstalk, now green decks get to draw more cards than blue can consistently.

    This breaks both the game and the color pie and hence must be banned.

    4 votes

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  11. Cruelclaw damage trigger + Come back wrong

    If you cast 'Come Back Wrong' off of resolving The Infamous Cruelclaw's 'combat damage to a player' trigger, when you discard a creature card as the alternative casting cost to pay for Come Back Wrong, the discarded creature card is also returned to the battlefield as well as the creature targeted by Come Back Wrong as the spell resolves. I don't know if this is a bug or just how the spell resolves when the casting cost includes discarding a card

    7 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  12. Phyrexian Unlife\Solemnity

    Trying to post a bug I saw.

    One of my decks utilizes the phyrexian unlife\solemnity combo. My lock was on and while the oppenonent kept attacking with his massive board of goblins I was roping with no mana open or responses available. This happened during two consecutive turns.

    I wish I had captured a log to submit, but I didn't think of it until right as the game was ending and it was too late.

    7 votes

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    11 comments  ·  Gameplay  ·  Admin →
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  13. Solemnity/Nine Lives

    I have Solemnity and Nine Lives on the table, as well as a Guide of Souls. I cast another creature and normally I should gain 1 life and get an energy. I receive neither and the Solemnity glitters in red, meaning that it activates. Thus, it's for me a bug.

    4 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  14. card style

    PC platform
    I purchased the card style for the Overlord cycle in the store, but only the “Overlord of the Mistmoors” card style is not showing up.

    7 votes

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  15. Impossible to get collection

    Title says all. Impossible to connect to servers in a stable manner. The error states 'network error - unable to get collection'.

    Tried all possible solutions listed in the troubleshooting section and nothing worked.

    10 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  16. log in

    impossibile to log in ,always server status check .

    13 votes

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  17. Network Error

    MTG Arena
    Can't log in because of Network Error: there was a problem when communicating with the server.
    Checked status and everything is operational.
    I'm connecting from Italy.

    7 votes

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  18. Kaito, Bane of Nightmares and Azure Beastbinder wrong interaction

    After disabling all abilities of Kaito in the planeswalker form with Azure Beastbinder, he should not transform into his creature form. Instead, he turns into a creature as normal.

    9 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  19. Selado dsk bug shuffle lands

    Quantidade de lands corretas para a modalidade, mas o shuffle trouxe mãos com 4 plains seguidos, anterior foi 5 montanhas, nao faz sentido. Probabilidade muito minima para isso

    9 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  20. 1 hit guranteed kill?! Bloodletter of Aclazotz + Unstoppable Slasher

    So, if you have Bloodletter of Aclazotz on the battlefield and you achieve 1 hit with Unstoppable Slasher you're insta-killed.

    This is "working as intended" on the cards, but clearly an interaction in Standard that, shall we say, needs "revision".

    13 votes

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    1 comment  ·  Gameplay  ·  Admin →
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