MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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10220 results found
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Store not working properly
Store not working since 4days days (mac,pc) when i'm trying to pay or add payment method with paypal the site is not responding
16 votes -
4096x2160 fullscreen issue
When in 4k fullscreen on pc, the game drops to windowed.
The cause is that the loading screens and main menu do not have a 4096x2160 graphics option, so the game defaults to the next resolution down when transitioning.
The solution is to ensure all screens have consistent graphics options available.
17 votes -
Window minimization
At the beginning and end of every match the game switches from fullscreen to windowed mode.
15 votes -
Game Crashes Constantly
All on PC, game crashes when trying to re-roll quests, game crashes when clicking on "Store", game crashes when clicking on "Mastery Pass", game crashes when clicking on "Open Packs", game crashes when clicking on "Decks", game crashes when trying to select a game mode other than "Recently Played", game crashes frequently when in a match, game crashes in between BO3 matches, game won't let me sideboard in cards during BO3 even on android. This has been ongoing for nearly TWO WEEKS, reinstalled multiple times, and changed graphics display to "medium" and "low" has not worked.
10 votes -
Bug with Dragonhawk, Fate's Tempest
On MTGA currently there is a bug with Dragonhawk, Fate's Tempest where the ability will count previously exiled cards with a different Dragonhawk on the field than the one that created the delayed trigger. The rules text specifies "The delayed triggered ability created by Dragonhawk's last ability counts only cards that were exiled by the ability that created it. It doesn't count cards exiled by previous instances of Dragonhawk's last ability or by the abilities of other Dragonhawks you may have controlled previously."
Just completed a match where opponent had played a Dragonhawk, i killed it, then they played a…
5 votes -
Rigged
The game is a gigantic scam. The gameplay is deeply fake. I have given a bunch of money and still it's don't worths to play ranked or events. In an ideal world you should be in jail. I will stop to give you money and I hope alla other players do the same. It's time to understand that we can't support a game if it don't worth it's money.
10 votes -
WOTC DOESN'T CARE ABOUT THE SHUFFLER
The complaints about the shuffler will go nowhere. They do not care about gameplay. In BETA the shuffler was a constant issue in the forum ( before WOTC closed them because they do not care). The official response of WOTC was " Since both players are exposed to the same shuffler, they have the same experience, therefore, nothing is wrong" The DO NOT CARE about gameplay, game experience, game economy or game mechanics. The DO CARE about MONEY!!!!. Thats all there is to it - they will keep draining the pockets of the idiots that spend real money on worthless…
10 votes -
Unable to cast Shoot the Sheriff on non-outlaw creature (could only target tokens)
Standard quick play Bo1 - tried casting shoot the sheriff on my darkstar augar to not die. would not allow me to select any targets other than tokens even though no creatures were outlaws.
6 votes -
Can't sideboard in standard metagame challenge
I was 4-0 in the metagame challenge, and would easily won my last match, but I lost because there is a bug that don't allow me to sideboard. I was with a RW tokens needing to put my hasters to win a game against a mill deck, and I couldn't get out my sunfalls. really, I lost at least 4 hours playing this tournament to lose like that.
23 votes -
Client changes from full screen to windowed mode every time I start a match
Every time I begin a match, the client reverts to windowed mode from full screen. I can change back to full screen within the match. Then when the match ends, it reverts back to windowed mode.
13 votes -
No puedo abrir sobres o entrar a la tienda
Cuando intento abrir un sobre, entrar en la tienda u ocacionalmente durante un juego se cuelga y debo salir del juego.
Version: 2024.40.30.6688.10909946 votes -
Shuffler Bug
IDK what's wrong with your shuffler, but in this one game the opening hand has the ONLY two Portal to Phyrexia in the Deck. I am constantly drawing them either both in my opening hand (as shown here) or somewhere within the first 10-15 cards back-to-back every time. The amount of times it happens is a complete statistical abhorrence
So, I mulled down and boy does your shuffler like to mainly double up on the same cards and not provide any sort of actual curve.
Please fix, it's getting out of hand.
Deck
3 Oaken Siren (LCI) 66
5 Island…5 votes -
Connection problems
Once again, today there was a problem connecting with Arena from iPhone. Once again for no reason and without warning the client loses connection during a game. Once again the problem is not with the device, which is the latest iPhone model available and does not present these connection problems when using other applications. Please try to solve this serious problem, because it makes it very difficult and problematic to continue playing Arena and massively ruins the gaming experience.
9 votes -
Can't login
Today is 09/19/2024 and I'm unable to login in magic arena on android.
9 votes -
Krenko, Mob Boss Tokens - Bug
I am writing to report a bug in Magic Arena related to token generation. When using "Krenko, Mob Boss" , the tokens are not being generated correctly, which affects the gameplay.
6 votes -
Game Crashes when selecting (Store, Events, Opening Boosters etc.) after update.
When I use something other than playing a regular game, (like an event, shop, or changing a daily challenge), the game freezes and only a reboot is effective to get back into the game... This is since the last update...
Hello, it's sad but the bug persists.
Point 1 - DONE, (Enable detailed logs in the game client → gear icon → Account → check the detailed logs box)
Point 2 - I can't copy the problem since the game freezes as soon as I do what I told you in the previous message, but I'm sending you my latest…76 votes -
game randomly freezes
Game freezes when entering the pack section of the menu, or the shop. The game also freezes when entering the main menue and in matches. Uninstalled and installed the game, still same issue.
15 votes -
Priority being skipped when you could convoke
If you have no spells to cast with regular land mana, but can cast a spell with convoke, the game will pass priority despite the fact that you can cast a spell.
4 votes -
Starting/Ending a Match Kicks Out of Full Screen
My client updated this morning to 2024.40.30.6688.1090994. Now the client will not stay in full screen mode. I run 3440x1440 display. When starting or ending a match the system kicks it out of full screen and into a 2560x1440 window.
7 votes -
MTGA.exe is not responding
The game opens normally, but when I hover over the daily missions or enter the deck builder, the game crashes and the message appears:
MTGA.exe is not responding
I tried deleting the game and reinstalling it in several ways, but I didn't get any results.
I've also updated my drivers and tried the solutions mentioned in the known issues.21 votes
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