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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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10213 results found

  1. Casting spells with alternative costs

    You can't cast spells from exile using alternative costs if you do not have the mana open with lands eg: using phyrexian mana or convoke. They only work if you have enough mana open to pay the original casting cost.

    4 votes

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  2. Game feels just as rigged as this feedback page. There are over 500 pages of feedback about how rigged it is.

    This is pathetic wizards. There are 500 pages of feedback that all pertain to how rigged your game is, and I doubt there is a response to even one. The blatant scamming of your customers should be illegal, and all of you should be massively ashamed of yourselves, considering how much different the online game plays compared to paper, there is no contest, this trash is rigged in order to increase profits for Hasbro, simple as that and incredibly sad considering this is all there is left of magic at this point.

    5 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  3. shuffler still sucks

    It is unusual for me to outland mono red, even though I have 26 lands in the deck, and they probably have 20. Played about 15 games today. I couldn't get a 3rd or 4th land in 8 of them. That's absurd. When are you going to fix this. ********, everyone knows you rig the shuffler to do this to force winrates. Did you forget that you need to put out an enjoyable product to make money? There are several platforms to play Magic on. Arena might be the worst one.

    6 votes

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  4. Prismatic ending

    Hello Arean Team! Prismatic Ending not behaving correctly. Playing on my iPhone I have had this happen several times today as ragavan costs 1 cmc or I'll use prismatic ending on a token that has a cmc of 0 and the game requires and additional mana which is incorrect. Having already paying 1 white mana for the converge cost that already counts towards X. It has cost me 3 game loses today. I even tried going full control mode to tap for colors and it's still requiring an extra mana for all no land permanents. This should definitely get looked…

    8 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  5. Most recent update has made game extremely choppy and unplayable

    Most recent update for 09/03/24 has made the game extremely laggy and unplayable, I have had multiple opponents lag so hard they roped out without trying too, did something break in the new update?

    9 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  6. Shuffler sucks

    My deck has 26 lands in it. The odds of drawing 3 lands in 10 cards is 90.19%. And yet, 3 games IN A ROW, I am stuck on 2 lands after 10 cards. The odds of that happening are less than .1% ... No, not 1 percent, that means it happens 1 in a thousand times. I assure you I don't play 1,000 games a week, yet it happens all of the ******* time. Seems like every other day, everyone gets this kind of dickery by the shuffler. Can you explain this?

    This is a computer program. You could…

    27 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  7. Didn't receive Gold for completing Daily Quest

    Completed Daily Quest"Cast 20 black or red spells." I did not receive the 500 Gold reward. I even closed and restarted the game and I have still not received it.

    7 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  8. Deep-Cavern Bat is Bugged

    Deep-Cavern Bat didn't return my spell after it died. The card remained attached to Deep-Cavern Bat even when it was in my opponent's graveyard. I couldn't play it in any way, even though I had mana available.

    8 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  9. Osteomancer Adept bugged

    Osteomancer Adept bugged. I could not select the cards in my graveyard to pay the additional forage cost. This caused me to lose my draft game.

    13 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  10. Rare wildcards in Mythic packs

    I bought mythic packs and received a rare wildcard in one of them. Please can I be upgraded a mythic wildcard instead. It shouldn't be possible to get rare cards when you have paid for mythics.

    6 votes

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    1 comment  ·  Store  ·  Admin →
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  11. Dead creatures activating abilities from graveyard without the ability to do so.

    2 games in a row where creatures abilities activated in the graveyard.
    Last I checked dead creatures are dead, and can only use their abilities if alive unless a few exceptions like flashback ad the such.

    0 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  12. Extremely broken shuffler

    Played a draft with 23 non land cards and 17 lands. In 5 of the 6 matches, by turn 5, i had 7 or more lands, where a match even whent to turn 10 and i ran out of lands. It's quite clear either the programming is set up in a way (we know about the two drawn hands) where the coding is assuming a hand of 5+ land is good, or it's not shuffling. This is Wizards so, it is possible its easy to not let people win so they wont get more rewards cause that'd be less money…

    7 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  13. 4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  14. Wild cards not redeeming properly/Lost wild cards

    Deck building hang while attempting to craft cards. Took 3x the wild cards needed and still hasnt given me cards. Please refund my wildcards.

    4 votes

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  15. STORE BUG - Can't enter the store

    1. Clicking on Store Button at the top menu

    2. PC MTGA Client

    3. "Waiting for the server", infinite loading

    4. Expecting entering the store, but it's just loading

    5. none

    6. none yet

    18 votes

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    3 comments  ·  Store  ·  Admin →
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  16. 24 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  17. quick shuffler question

    I am wondering how a deck that is 72 cards running 43 land cards can get mana screwed for 2 games back to back after 3 consecutive wins? You claim the shuffler is fair and balanced and that you don't " fix " win rates, so I am confused. crunching the numbers the odds of getting mana screwed at all are astronomical but getting screwed 2 games in a row back to back on a regular basis should be impossible, and the other thing is why is it that these games I get mana screwed I have to mulligan 3-4…

    5 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  18. Thought-stalker warlock ist discarding without damage

    Happened many times that i took 0 damage and opponent could discard a card from my hand. In the pic added i used clean mana to put the bat into play and also to cast the removal shown in grave nonetheless the warloch triggers the etb !!!

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  19. sideboard

    When I get disconnected in a Bo3 match, I find that I am unable to sideboard. The sideboarding screen shows up but I cannot modify my deck by adding cards from my sideboard. This has happened every time that I get disconnected over the past couple of weeks.

    11 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  20. Nerf Heist from Alchemy!

    The heist deck is not only strong, it is very slow to play from turn 1! It's no fun even if I'm lucky enough to win a disadvantageous mirror match, and it's no fun to play the meta because it takes so long!

    Alchemy should stick to supporting unused mechanisms in standard construction! Don't force in alchemy original mechanisms that upset the game balance! Nerf this ****** card county as soon as possible! You said adjusting is the beauty of Alchemy, but you are full of lies. This is why the number of players is not increasing!

    8 votes

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