MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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10211 results found
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Unable to interact/view sideboard bug
Hi, since the update, i experience a problem in all drafts, i cant scroll, close view, and sideboard cards only until deck build these cause me big problems and had lost matches and gems. I am top 50 limited ranked (was 20 before). Please solve it and a kind of compensation would be rational, since the system problem cause losses
171 votes -
Set Collection has the wrong set size for BLB
Set Collection has the wrong set size for BLB
BLB set has 64 rares and 22 mythics, but the collection screen shows the set as having only 60 rare and 20 mythic cards- Give us the steps to reproduce the bug: go to set collection screen, click on BLB set
- Note which platform you’re using : both Mac and iPadOS
- Enter the actual results you’re experiencing: set lists wrong totals for rare and mythic 60/20
- Enter the expected results of the feature: should show 64/22 cards
- Add any relevant screenshots/videos: attached
- If you found a workaround, please add workaround steps:…
4 votes -
your game is now garbage. arena is rigged.
making me draw terribly a dozen games in a row because i previously did well makes for a horrible customer experience. dont pretend your ai isnt doing it on purpose. 2 green mana, 4 white mana, 1 card in hand, costs 1 and white, cast a 4 mana spell, ai automatically taps all 4 white mana, no creatures or other cards have any abilities that require green, lose the game next turn that i would have otherwise won. 2 games back to back where i drew 8 of 1 color land and 0 of the other color. the chances of…
5 votes -
Your shuffle algorithm SSSSSUUUUUCCCCCKKKKKSSSSS!!!!!
Because I can't update an existing post. I went in to out 2 cards and introduced another 2 land. That's 29 land in a 75 card deck abdominal still only 2 lands in opening hand, highest mana cards in opening hand and no land in 4 draws, 4 GAMES IN A ROW!
6 votes -
You shuffle algorithm SSSSSUUUUUCCCCCKKKKKSSSSS!!!!!
I have this exact same deck in real life and NEVER have I ever been so consistently mana screwed in my entire life. Not to mention I have 2-8 mana cards and 2-7 mana cards in my entire deck, and the amount of time I get all four of those four cards in my opening hand is statistically IMPOSSIBLE! Oh and even if I do a mulligan I get at least on of those same 4 cards right off the bat. This would NEVER happen with a real shuffle.
27 lands and I consistently get 2 in my opening hand…
12 votes -
draft loss after opponent conceded
I was given a game loss after an opponent conceded and this was my third loss causing the draft to end. I am disappointed that this problem hasn't been fixed since it has happened to me before. I hope I am able to receive my gems back as I don't have many and my ability to continue to play the game depends on having them
11 votes -
Changing companion crashes mobile
In the iOS app, when you are building a deck and try to change your companion, the app crashes
8 votes -
Black screen after loading initial scene
Mac Os Ventura 13.6.8 using Epic Games Launcher.
Goes to black screen after startup page saying "loading initial scene".
Have uninstalled and reinstalled Epic Games Launcher, including clearing caches etc.
Epic Games Launcher won't open in Safe Boot, not sure if that's connected7 votes -
Network Error. Unable to complete draft pick.
Lately I've been getting a lot of these "Network error. Unable to complete draft pick. Try again later" I'm up to 5 or 6 drafts in Bloomburrow and only one hasn't been affected.
If it helps it doesn't happen during premier draft gameplay. Only in the draft portion (network errors in general ofc).
Although two weeks prior to BB release i was having a lot of network errors during standard bo3 ladder gameplay. So much so that i reached diamond 4 and half of my games were disconnect losses. I had even opponents disconnecting as well and me keeping the…
3 votes -
Sideboard
- Playing Bo3 standard ranked
- iOS 3.Actual: Unable to sideboard between games. Cards cannot leave sideboard to main. When minusing/pulsing copies of cards in main to sideboard and submit, arena says invalid deck submission.
- Expected: Able to sideboard freely without issues.
- No screenshots.
- No workaround.
213 votes -
Sideboard Issue in BO3
Playing BO3 Standard Ranked matches, the sideboard doesn't work correctly and doesn't let me add cards to the deck,
31 votes -
Missing ALOT of the sliver cards!!!
You guys are really, really missing ALOT of the sliver cards! sliver decks so so so fun but about 70 cards are missing, id assume, please, please work on this!
6 votes -
Traditional Draft Resign
After losing one match in Traditional Best of Three Bloomburrow Draft, I was no longer able to play in the event I drafted for, despite that being only my second match of the three I should have had. I would like to be reimbursed if possible.
3 votes -
Lunar Convocation has a typo in Brazilian Portuguese
The card "Lunar Convocation" has a typo in the brazilian portuguese version.
Instead of "At the beginning of your end step, if you gained AND lost life this turn, create a 1/1 black Bat creature token with flying.", the card says "if you gained OR lost life this turn, create a 1/1 black Bat...".
This almost made me lose a draft because I wasn't understanding why the card wasn't creating any 1/1 Bats for me.
10 votes -
FIX YOUR ALGORITHM
I would love to take part to the ocean of complains regarding your shuffling algorithm. The frustration is over the roof. Been playing MTG Arena for years and spent thousands of dollars in gems, I'm not a hater.
But the products on the platform aren't cheap so i expect to have at least some fun after a purchase. The past week, after the new rotation, I've spent almost 100 dollars in drafts and here's my conclusion: A WASTE OF MONEY.
I'm definetly an above average player, reached Mythic rank in draft more than once, but no skill can save you…12 votes -
365 votes
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Can’t sideboard
I’ve been playing bo3 Timeless matches on iPad and I am unable to sideboard at all between games after the latest patch. I click on cards in my sideboard to add them and it doesn’t add them. After game 1 I am sometimes able to sideboard normally, but never after game 2. Sometimes I’m able to remove cards from the deck but I’m unable to add any back in, even the ones I’d just removed. When this happens all I can do is restart MTGA, which doesn’t fix the problem but it at least resets my deck to 60 cards…
123 votes -
Have spent hundreds of dollars this month...
FIX your shuffler and the RNG. Some of the things that are happening are not statistically possible. You're losing customers daily. I've spent thousands of dollars on this game and will not spend another cent until you FIX IT.
4 votes -
Lunar Convocation and Sinister Monolith is not giving me the 1/1 ..
Just happened with my play-in deck. don't know what to do now, do I change the deck.. argghh!
6 votes -
Sideboard
When playing standard ranked best-of-three, I am unable to sideboard after game 2. I select the cards from my sideboard but they do not move to my main deck. I am playing 60 cards main, 15 side. I can sideboard after game 1 with no issues. If I select a card to remove from my deck after game 2, it does move it to my sideboard, but I still cannot add cards to my maindeck.
84 votes
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