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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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10211 results found

  1. Code not working

    I recently bought one of my first decks in a local store but the code inside for mtg arena is not working, i keep getting the message that it was "invalid or already used" is there any support i can get for this issue?

    4 votes

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    0 comments  ·  Store  ·  Admin →
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  2. Bug with the Collection Tracker

    4 Rare and 2 Mythics are not possible to find in the Packs and figure as not part of the Expansion in the Profile. As you can see it figure like i've the complete collection still if i've not collected theese 6 cards in 4x, i confirm that the 1x of theese cards are made with crafting and not found in the packs. Maybe is becouse in the collection we can see that the goal is 240 Rare and 80 Mythics ( 60 1x and 20 1x) but Bloomburrow have 64 Rare ( so 256 4x) and 22 Mythics (so…

    3 votes

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  3. Can't side in at match

    I couldn't side in cards from my sideboard.
    I can only side out cards of mainboard.

    When this bug happened:
    Rank Match Explorer
    My device:
    iOS(iPhone XR)

    11 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  4. Bandit's Talent

    When you dismiss the first Bandit's Talent call to action, (When Bandit's Talent enters, each opponent discards two cards unless they discard a nonland card.) Even if you just have 1 land the game makes you discard 2 cards instead of 1 nonland card even if you are obligated to discard 2 nonland cards

    6 votes

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  5. sideboarding problem

    During a BO3 match, I was unable to properly sideboard. I could click cards to remove them, but then couldn't add cards from my sideboard to replace them. I was left with a 39 card deck, which I couldn't submit, so the timer ran out and submitted my original deck. I tried this on PC and IOS during the sideboarding period and both platforms had the same issue.

    21 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  6. Aven interrupter not working properly

    Aven interrupter last ability is not working as it should, it reads that spells your opponents cast from graveyard or from exile cost two more to cast.

    I used it to exile and plot an opponents sanguine evangelist and insted of costing 2 more to cast, it only costed him 2 to cast.

    also fix the shuffler, no algorithm

    5 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  7. Pauper and Artisan formats

    Hello.
    Would it be possible to have more pauper and artisan formats?
    Like with each new set rolling in, a pauper or artisan event would be available for that set (or for couple latest sets).

    Not to mention I would really appreciate seeing those for all time, even as non-ranked plays.
    It's just fun to play those:)

    6 votes

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    0 comments  ·  Events  ·  Admin →
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  8. Prismatic Ending and Floating Colorless Mana

    If you attempt to cast Prismatic Ending with colorless mana floating, the client will use that mana even in full control mode. Outside of a few edge cases, there is no reason to spend colorless mana on Prismatic Ending. This is most relevant in the Timeless format, where Mana Drain is a commonly played card, and Prismatic Ending is relatively likely to be in decks that also contain Mana Drain.

    11 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  9. Goblin Bombardment Bug

    The Goblin Bombardment enchantment is counting the cat tokens and it shouldn't. I've seen where there's a card that counts all creatures as all types. But this past game I played on ranked, the guy didn't have anything like that, yet he could sacrifice the cats and do 1 damage to my creatures and won the game.

    2 votes

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  10. Deck not shuffling

    I’ve played over 50 games in the alchemy (both ranked and normal) and I’ve only had about half of the cards in my deck actually come into play. It’s like it’s stuck dealing the same specific cards and not allowing me to use the rest of my deck. Even when I mulligan I don’t see the other cards. My deck size is 62/60. I’m not sure if that has anything to do with it or not but before the last update my deck seemed to shuffle more efficiently.

    5 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  11. Elvish Archivist - French Translation error

    French translation error on Elvish Archivist (Eldraine)

    English text: "Whenever one or more artifacts you control enter, put two +1/+1 counters on Elvish Archivist."
    French traduction : "A chaque fois qu'au moins un jeton que vous contrôlez arrive, mettez autant de compteurs +1/+1 sur l'archiviste elfe."

    The English text mentions a synergy with the artifact and places 2 counters on the creature.
    The French text mentions a synergy with tokens and places as many counters as tokens.

    I use 3 rare wildcards to craft it for a token deck. Can you pay me back?

    5 votes

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  12. Lunar convocation does not work in draft

    Lunar convocation Does not work in draft . Was my first rare that I opened I tried using it in my second game. I paid to life and drew a card and at the end step my opponent did not lose life, and I did not get a bat token. I built my deck now my draft is completely ruined. ******** very much.

    6 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  13. Cant change my deck with sideboard cards

    Wont let me add cards when sideboarding. Lets me take cards out of my main deck but cant add sideboard cards to my deck

    22 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  14. Lunar Convocation

    Lunar Convocation didnt put 1/1 token however I lost my life by it.

    10 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  15. Mythic pack gave rare instead of mythic

    Mythic pack gave me a rare wildcard. I would like a new mythic pack

    17 votes

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    3 comments  ·  Store  ·  Admin →
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  16. Allow user to record macro of legal game actions

    Enable a user to turn on a recording of game actions and to stop it when they like.

    This would enable users to record true loops and cut down on the tedium of executing these loops.

    If a player attempts to run a macro and it runs into a game action it cannot do the macro should run up to that point and then fail and stop.

    maybe it'd be best to allow this feature to be hidden to a user in the options as it'd only be useful in certain decks and for new users too complicated.

    3 votes

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  17. Ongoing "Wait for Server" Issue on MTG Arena Android Tablet Version

    Dear MTG Arena Support Team,

    I am writing to report an issue I have been consistently encountering while playing MTG Arena on my tablet. After every match, the system displays a "Wait for Server" message that does not disappear, preventing me from starting the next game.

    This issue severely disrupts my gameplay experience, and I am unable to proceed with further matches without restarting the application. I would appreciate your assistance in resolving this issue.

    My tablet is Lenovo TB-J607F
    Thank you for your support.

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  18. Keen-Eyed Curator + Osteomancer Adept interaction bugged

    Keen-Eyed Curator + Osteomancer Adept interaction appears to be bugged.

    In Arena, it looks like if you cast a Keen-Eyed Curator from your graveyard via the activated ability on Osteomancer Adept, the Curator will see any cards you exiled to the forage as cards "exiled with Keen-Eyed Curator" and will count them towards the four card types needed to give it the +4/+4 buff.

    Link to the 17Lands replay showing this in action on turn 6 (it's not super clear here as 17Lands doesn't give the count of how many card types are exiled with Curator, but it does show…

    8 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  19. Unable to add or change deck during side boarding

    I cannot add my side board cards for post board games. I can remove cards from the main deck but it won't allow me to move cards from board in to deck have played 3 matches unable to do so. Have restarted client in between all 3 games.

    8 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  20. Auto-Pass Bug.

    Auto-Pass isn't working on my opponents turns. It works fine on my turn, but continuously asks to resolve on my opponents turns.

    5 votes

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