MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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10210 results found
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Fix the fkin shuffler
turn 6, playing diamond 1, deck with 18 lands, 21 creatures, 21 non creatures. opponent went through 8 cards total, and had all 4 brutal cathars. there is no way in **** he achieved that without shuffler cheating shananigans.
turn 6 on the play, i had 6 lands, 7 creatures and 4 spells, with drawing 3 extra cards from codebreaker.
again these odds are literally impossible and would never happen in actual magic, this is why arena is dying, we came to play magic not bend over for the shuffler. Fix your ****8 votes -
Fix the shuffler, we came to play magic not bend over \
Fix the shuffler, hand started off with good ratio from my deck build, i use 18 lands 21 creatures 21 non creatures. Diamond 1
by turn 4 i had 5 lands, literally half my cards seen.
Turn 6 ANOTHER LAND
these odds are literally impossible. fix the shuffler, this is why arena is dying4 votes -
Fix the dmn shuffler
Diamond 1 trying to rank, deck is 18 lands, 21 creatures, 21 spells. Turn 7 on the play, ive drawn 3 lands 3 creatures, and 7 spells. This ratio is literally impossible. We came to play magic not bend over for the shuffler. There is no way in **** my deck gives me that ratio, the chances are less then 1 in ten million.
Fix the gawd dmn shuffler already.8 votes -
fix shuffler, keeps ******* me with unbelievable odds
using a deck with 18 lands, 21 creatures, and 21 non creatures. mana curve 1.4, i keep on loosing matches due to shuffler ******* me. We want to play magic not bend over for the shuffler.
This match, half the total cards i saw in the game were lands. no way in **** that is possible using an 18 land deck.
This is why arena is dying, fix it7 votes -
your land algorythm is totally *********
your land algorythm is totally *********, drew 11 lands among 16 in a draft deck, and the amonunt of times this happens can't be random
4 votes -
Arena skipping my priority.
Opponent cast Leyline Binding targeting my Soul-Guide Lantern. After Leyline enters ability triggered and targeted my Lantern priority should have passed to me to activate its abilities as it was untapped. Arena instead passed priority.
12 votes -
Game stops producing tokens
I'm playing Arena on Windows 11. I was playing a Doppelgang deck, and at one point, I was able to float 102 mana and cast Doppelgang with a value of 30 for X, which allowed me to target everything on the board (all lands, plus a handful of creatures and enchantments). The spell created tokens of (I think) all the lands, but nothing else. The same deck is running Awaken the Woods, and likewise, after that turn, I was not able to create any tokens with ATW, nor did my Restless Anchorage create any Map tokens.
Upon searching, I discovered…
4 votes -
Time ran out while waiting for opponents stacks to complete
I was playing against a token deck where they had amassed hundreds of tokens. I played The One Ring to sheild for the turn but they attacked anyways which then caused my timeouts to start to run while I waited for hundred of tokens to attack. This caused me to lose the game. It told me I needed to make a move but I had no move to make cause I was waiting for his token stacks to finish attacking.
My timeouts should not have started during my opponents attack phase and I should not have lost because of this.…
4 votes -
Prematurely Opening Gems
Packs granting gems in rare slot even though all the rares in the set are not collected yet. This happened with Modern Horizons 3 packs specifically.
6 votes -
shuffle
I don't know what you did with the last patch, but before if the shuffler don't work properly, now it's complete ruined. This is obscene, I've lost a lot of matches just for shuffler issues. Please, PLEASE fix this ASAP.
10 votes -
Destroyed indestructible
Using Sliver Hivelord and maskwood nexus to make creatures indestructible but a card that said “ each player with a power 4 or greater draw a card, then destroy all creatures” destroyed all my creatures, which should not be possible by definition. Also it would not let me get a capture log. Playing from iphone 13 promax
3 votes -
Ghostly prison vs AI
Ghostly prison has the AI taking actual 10min turns where it is trying to pay for the attack but it just untapped everything and recounts mana. I just wanted to test it out, but I can't if the AI can't finish their turn.
8 votes -
Match Making is horrible! It's totally unfair
I've been playing MTG arena since the BETA, and it's never been so bad in terms of match making.
I always play with aggro or monster-based decks and 90% of my games were against control or UR decks that are full of magic (which are totally counters).
I then created a deck that would be anti-magic, a DnT Historic Mono White deck and now I fall 80% of my games against aggro or monster-based decks.
I thought this problem was only in BO1 ranked matches so I tested in BO3 ranked matches, and the first three games were against aggro…
7 votes -
Too many hackers/cheaters and no way to report or ban them
MTGA has always been a cheaters paradise but now every mode is close to unplayable.
There is not a single mode where you can use standard decks without being matched against a hacker who just rigs the match.
For the record I like the concept of deck building. But it should be reserved for ranked and super competitive play, where it belongs, with all the butthurts who can't handle losing.
A "casual mode" would be handy where both players are limited to standard decks.- This is a card game - you never get beaten on skill, you get beaten by…
7 votes -
Heist
Heist should be banned or modified for several reasons:
-Heisted cards do not count against hand total.
-cannot see what was heisted
-overpowered cards:Grave Expectations - 1 mana to steal a hidden card at no discard cost
Triumphant Getaway - 4 mana to steal 2 hidden cards, then use any color to cast them and -2 to opponents if used
Grenzo - completely broken card with ability to cast 1 heisted card for free each turn, and heists upon entering battlefield AND each upkeep.
Other heist cards like Thieving Aven, Impetuous Lootmonger and Weave the Nightmare are more fair,…
11 votes -
How can you say your shuffle algorithm is fair?
Not one single creature out of 24, only land.
6 votes -
shuffler
Fix the shuffler. I was playing draft. 17 lands in 40 cards. I kept a 7 card starting hand with 4 lands. I played 5 total turns in the game, where I drew a land card all 5 turns. The chances of drawing 5 lands in a row are astronomically low.
27 votes -
delete multiple decks since you added many
Allow deletion of multiple decks since the Game adds starter decks and pushes users over the limit through no action of their own
5 votes -
Allow card styles in draft decks
Given that a part of the MH3 experience on arena is Psychic Frog's hideaway & card styles are available for cards that are common in draft, it's ridiculous to me that the card styles can't be applied to draft decks. Where else would you care about a "Fanged flames" card style?
WOTC, can you please allow us to use card styles in draft decks?8 votes -
Change country in account
Due to relocation to another country I would like to use payment methods of the new country. But an in-game store on PC does not allow to change country and gives old payment methods which are not available for me now.
Please allow change country in account to be able to use new country payment methods14 votes
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