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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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23500 results found

  1. Two step verification

    Hello, i would like to give suggestion, about two step verification for our account :)
    No one wants to get account stolen, no matter what.
    It can be with google authenticator if possible.
    Also i read on the internet, that a lot of people is concerned about this.
    So please, make is feel safer with you guys :)

    3 votes

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  2. Not getting cards from the Mastery Pass, Mastery Tree or form some of the packs I open

    I have not received cards from the last 3 Mastery Trees I have completed. I also did not receive the second to last card on the tree I am currently on. Also in the last 2 days I have opened 2 packs that I did not receive all of the cards from. One was Daxos ? and the other was Captain Lannery Storm. Why is there such a problem with this? I have noticed it since I started playing and chose not to say anything but it is getting ridiculous. The Mastery Pass and Mastery Tree stuff should never be…

    2 votes

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  3. Surge of Salvation doesn't prevent damage from transformed U/R creatures.

    Opponent's first main. They cast a removal spell on one of my creatures. I cast Surge of Salvation in response. It counters it. Then my opponent goes to combat later in that turn. They attack with 3 U/R creatures. They deal damage when surge prevents damage from red sources. It didn't prevent damage.

    The creatures in question were U/R elemental tokens and a flipped Khenra Spellspear/Gitaxian Spellstalker.

    4 votes

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    5 comments  ·  Gameplay  ·  Admin →
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  4. Pre-damage Phase Bug

    I was unable to win my 3rd game because the skipping the pre-damage phase, avoiding me to use "Inspired charge" before the damage.

    (I hope to not be wrong about ruling)

    Full control was activated

    1 vote

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    0 comments  ·  Events  ·  Admin →
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  5. Vivien, Champion of the Wilds lets you cast battles at instant speed

    After I cast a battle transformed with Vivien in play, I was given the option to cast my commander without commander tax at instant speed. I chose not to, but afterwards my commander was gone and I could no longer cast. I was also able to cast battles at instant speed from there on.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  6. Ininite Loop continuance senario

    I was playing Historic Brawl and had The Locust God as my commander. I played Kindred Discovery and named Insect, so that when I drew a card I would make a Insect token with The Locust God and make an infinite loop. In paper gameplay, I would say what the game state would be at a specific point in the loop and when I got there (2 cards left in my library) I would hold priority (in Arena hold full control). When I got close to the number of cards in my library, I held control and the combo continued…

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  7. Unlock Cards Display bug

    Evey time I log in I get a "unlocked cards display", there is a lot of screens to click through. So I clicked through and continued as normal, I have been gone from the game for a while so didn't think anything of it. After completing a game I was again met by the exact same "unlock cards display". This happens every time a game is complete or when I load into the game. I have trie uninstalling and reinstalling but to no avail.

    1 vote

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  8. Product Suggestion

    I just played a game and I took a log I can send to someone, but I can't see the name of the card anymore since the game stopped. There is a black card that has the ability to put a token on each other vampire if you sustain damage this turn. I didn't attack or block any of them, they sustained no damage, yet tokens were added to each card every single turn. The ability was only coming from one of them as far as i could tell. Where do I send the capture code and log of the…

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  9. hoarding b

    Hoarding Broodlord froze my client with Deadly Derision without even trying to cast with Convoke. I found a Deadly Derision and exiled it and tried to cast it, hit Auto Pay with 2BB available in lands, then my game froze

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  10. BUG Mythic rank reward but i didn't reach mythic rank

    I recieved via in-game mail the 20 qualifier Play-in token but last ranked season i didn'r even reach Mytich rank

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  11. hidetsugu and kairi death trigger

    playing draft on mac and I chump block with hidetsugu and kairi to get the death trigger, but it just went to the graveyard with nothing happening. So infuriating to lose because something like this just didn't happen!

    6 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  12. white sun's

    White Sun's Twilight cast for X=5 healed my opponent for 6
    since the opponent had cast Union of the Third Path and healed for 6 during the previous turn, I suspect that White Sun's Twilight copied part of Union's effect.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  13. card collection acces

    i have cards showing in my collection but can not access them when deck building. i have a fynn, the fangbearer in my collection but when i try to add it to my deck it says not found.

    1 vote

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  14. No ranked progression

    Playing a Ranked Match, i do NOT gain any points from winning, and utlimately i’m winning a lot so this is becoming really annoying.
    Please help

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  15. Lazotep Convert selects a transform creature, but does not transform when paying cost

    Issue where a copy ability that gain the abilities of the targeted creature do not allow transform to occur.

    Game reproduce steps
    1. Successfully remove defense counters from Invasion of Amonkhet
    2. Trigger the cast of Lazotep Convert selecting a transform creature (in my case selected Gnottvold Hermit in my opponents graveyard)
    3. Proceeded to cast the transform cost, successfully pay - but Gnottvold Hermit does not transform into Chrome Host Hulk

    Card images attached, as well as log from last game - captured ~1 min after completion.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  16. graphic design problems

    After Heliod was no longer a creature due to the lack of divotion, and should be taken as a creater into exile, the card design turned wrong and just showed the background of the speciall card design.
    I already had this twice by the way.
    kind regards

    0 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  17. Game is Moving/Organizing My Board, Messing Up my Plays

    I am getting pretty sick and tired of this game "organizing" the game board, moving card around when I'm trying to click through actions.

    Can we get an option to turn off that feature?

    It's indescribably annoying trying to navigate a bunch of abilities with the game moving tapped creatures around causing me to click on things I didn't intend to click on.

    Stop.
    Messing.
    With.
    My.
    Board.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  18. Missing rewards

    I have not received cards from 2 packs now. And it's maddening. I have been getting really cool cards that I can't even use because they are not in my deck builder. I found some sky nomad and a cool dedication card but they are not available. Just fix this glitch. I have no screenshots because I had no issues for a few days.

    1 vote

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  19. Reflection of Kiki Jiki cannot copy token of Urabrask Forge

    I'm playing Urabrask Forge and have a Fable of the Mirror Breaker flipped with Reflection of Kiki Jiki active (no summoning sickness). The token from the forge generates at the beginning of combat, but I cannot activate RoKJ's ability to copy the token. RoKJ does not say it can only be activated as a sorcery. Please fix!

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  20. Banishing Slash incorrect rule interaction

    Playing standard brawl on PC. My opponent used a banishing slash on my freshly cast, untapped creature and it exiled. When they cast it targeting my untapped creature I paused to read the card several times, wondering how they were even able to target it. Then I finally decided to just let it resolve thinking it would fizzle. I was surprised when the spell went through and exiled my creature, despite it clearly being untapped.

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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