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MTG Arena Bugs & Product Suggestions

← Customer Feedback for Wizards of the Coast



This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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Bug/Product Suggestion Details

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10195 results found

  1. Unplayable on Mac

    Game unplayable on Mac

    Since the latest update, the game is unplayable on Mac. Initial screen and shop work fine, but as soon as I enter a game, the client is unusable. Everything has a lag of several seconds, cards hover very slowly and cannot be draged onto the battlefield.

    36 votes

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    6 comments  ·  Gameplay  ·  Admin →
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  2. MANA FLOODING NEVER ENDSSSS

    Idk what you guys did but something is causing extreme mana flooding on Magic Arena. I’d say 90% of my games are mana flooded. It’s becoming unbearable. Please fix this.

    15 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  3. Land

    You are dealing with a high number of tickets, well here is one more to tell you to fix your game. The land distribution is a mess. Its either flood or sxrew. Come on, think of something to make this work. Separate the land distribution from the randomness on shuffles.. its awful.

    34 votes

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    6 comments  ·  Gameplay  ·  Admin →
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  4. Uncommon card rewards after 80lvl

    Good day! Mastery pass levels above 80 are not yielding the Uncommon card rewards. Please fix.

    20 votes

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    3 comments  ·  Deck Building / Collection  ·  Admin →
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  5. Cant connect to server

    Still can't connect to server and have been trying all day! I tried turning my phone on and off, uninstalling the app and reinstalling it. Nothing is working on my Google phone.

    14 votes

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    0 comments  ·  User Interface  ·  Admin →
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  6. alchemy cards don't belong in historic brawl

    i havent spent any money on the game since the introduction of alchemy cards - i think they are trash and dont want to support the game while there isn't a game mode where i can play without them. just give us a decent game mode without them and maybe youll get money from both sides of the coin

    16 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  7. Omniscience draft ridiculous

    It's common that opponent draw the whole deck in 3 turns, or is plenty of drawing tools in the deck. This event is rigged!!

    6 votes

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    3 comments  ·  Events  ·  Admin →
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  8. goblin charbelcher

    Goblin charbelcher needs to be removed from the omni draft pool it is an auto win and the only counter play is to have a counter spell in hand in a format with a 3 card hand.

    9 votes

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    0 comments  ·  Events  ·  Admin →
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  9. Game disconnects during match on PC

    During match, game shows "Waiting for the server" and disconnects on PC.
    App restart does not help.
    I can reconnect the match on mobile (mostly will not make back in time to play the same turn, game affected).
    The issue only happens on PC, not mobile.
    Connection measured (ping response on www.ping.canbeuseful.com
    Occurs 90% fo matches, for about the last week

    9 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  10. network error - can log in to account but stuck on network error - from Australia

    network error - can log in to account but stuck on network error - from Australia - 10 Jan 23

    11 votes

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    0 comments  ·  User Interface  ·  Admin →
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  11. Network Error / Can’t connect to server

    Cant start the game after initial loading screen. After that it tries to connect to server but it errors.
    iOS / Austria

    35 votes

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    5 comments  ·  User Interface  ·  Admin →
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  12. Unable to connect

    Since this morning, it is impossible to connect. We have an error during connect to server just before loading the main page. I have tested on different device (pc or mobile) and it is always the same result. The servers looks operational according to the website. So what is happening, and how can i access to the game?
    Thx for your respond

    122 votes

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    33 comments  ·  User Interface  ·  Admin →
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  13. ban Goblin Charbelcher

    Please ban Goblin Charbelcher. It's just stupid to auto win on turn 4. No one gets to play any magic. It destroys the game fun.

    13 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  14. handle infinite loops

    I just can agree to the other posts below. There should be the possibility to handle infinite loops.
    E.g. Record a sequence of actions and simply enter an number how hoften this loop should be executed (not more than 9999 times)

    37 votes

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    12 comments  ·  Gameplay  ·  Admin →
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  15. Keep alchemy cards the **** in alchemy

    the audacity of putting broken alchemy cards that conjure extra cards into your deck/hand/graveyard out of thin ******* air is a spit in the ******* face.

    25 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  16. Daily Quests Timer

    My daily quests aren't updating. The timer just keeps on refreshing. It is very annoying because I am trying to grow my account and one of my favourite things to do in MTGA is the daily rewards grind. Please fix it.

    21 votes

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    4 comments  ·  User Interface  ·  Admin →
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  17. no more alchemy

    Separate those stupid broken *** Alchemy cards from the real ones, I don't need people perpetually raping me beyond comparison. Also, why the **** is there an ability that lets people conjure the same ******* spell over and over and over and over and over in a SINGLE ******* CARD FORMAT?

    **** ALCHEMY **** ALCHEMY **** ALCHEMY **** ALCHEMY **** ALCHEMY **** ALCHEMY **** ALCHEMY **** ALCHEMY **** ALCHEMY **** ALCHEMY **** ALCHEMY **** ALCHEMY **** ALCHEMY **** ALCHEMY **** ALCHEMY **** ALCHEMY **** ALCHEMY **** ALCHEMY **** ALCHEMY **** ALCHEMY **** ALCHEMY **** ALCHEMY **** ALCHEMY **** ALCHEMY ****…

    70 votes

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    8 comments  ·  Gameplay  ·  Admin →
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  18. Clicking "Cancel" when waiting for match to start results in a lose if status changes to "Entering match" at the same time

    When you click "Cancel" while waiting for match to start (I was playing Quick draft), it results in a lose if the status on the screen changes to "Entering match" at the same time you click "Cancel".

    In this log I was able to play one more match, which I won and then when returning to Quick draft -screen, instead of a win I got my third lose.

    My suggestion is that there should be some kind of timer in the software for this situation, so you can freely click "Cancel" and the game actually registers it, even if the…

    22 votes

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    13 comments  ·  User Interface  ·  Admin →
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  19. Store not working

    The MTG arena store will not let me purchase gems. I am trying to either purchase the $20 or $50 gems option to participate in the Decathlon pauper event. When I click on the button to bring me to payment, the store just gets stuck on the loading screen.

    My username is f3_kf2#92968 and I am playing on the Mac app.

    Since I cannot play the event during the work week, I would like to be either given the token for the event or a significant discount on the store if this issue is not resolved today.

    73 votes

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    37 comments  ·  Store  ·  Admin →
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  20. Disable animations

    Enter settings that allow you to disable animations.
    Specifically, the settings should allow you to disable the animations of: pet, saga cards, all animations in general

    12 votes

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    1 comment  ·  User Interface  ·  Admin →
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MTG Arena Bugs & Product Suggestions

Categories

Feedback and Knowledge Base

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MTG: Arena Customer Support
  1. Install and Update Issues
  2. Stuck at Checking for Updates?
  3. Performance Issues, Lag, and Freezes
  4. Recurring Game Crashes
  5. Display Issues