MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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10193 results found
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Opponent's triggers caused my timer to run out instead of their own
My opponent was playing Heliod Company and put hundreds of triggers onto the stack during both my turn and theirs. They used up their timer, and once that ran down, the client started using my extensions to resolve their triggers. Then it made me skip part of my main phase (I had two copies of Devilish Valet and would have been able to deal enough damage to kill them, even at their high life total). This was a very frustrating experience.
12 votes -
Rigged
I see your game is still rigged. I guess you really that afraid of fair competition
22 votes -
Keep Alchemy cards in Alchemy
Keep Alchemy cards in Alchemy. I feel as though I got ripped off by MTG. I paid money for Mythic Wild cards. I turned one in and the card I got is not what I wanted. I bought The Meathook Manicure to play in Historic as the card was spoiled. I want to play the ORIGINAL version of the card in Historic. Alchemy is a scam designed to rip me off. Money Fraud.
79 votes -
rigged
**** this greedy gutless pedo supporting garbage company. This game is so ******* rigged it's embarrassing to the game of Magic. I'm sick and tired of paying the exact counter to me deck literally every game no matter what deck i play with. I have to mulligan pretty much 90% of the time just to play the game to begin with while my opponent has a stacked deck and every card is in the perfect order and they draw exactly what they need at the perfect time. ******** people and everybody who works for this ****** organization. I pray somebody…
14 votes -
Golden Pack progression
I have been at 6/10 progress with Golden Pack. Purchased 3 packs for 3000 gold and 1 pack for 1000 gold (all Brothers of War packs)... Golden Pack progressed to 8/10.
18 votes -
deck list goes solid white
After every game when it comes to sideboarding my decks list gets a white highlight with some cards box being completely whited out
9 votes -
Refund/replacement for mythic pack - Mythic Pack False Advertising
I purchased a mythic rare pack and did not receive a mythic rare nor a mythic rare wildcard. This is at least the second time this has happened and seems to be an issue that has been happening for quite some time. Please fix this issue, that's false advertising!
20 votes -
stone brain
The stone brain had been working a little more often after the patch on 11/22/22, but after game play, it still will not bring up the window in order to choose a card. It worked about 9/10 times, but that 10% is crucial. please fix.
21 votes -
STONE BRAIN FREEZES YOU OUT UPON ACTIVATION
Stone Brain freezes you out upon activation on Mac. Suggestion for a fix would be to hire programmers and play testers with the millions you bring in on this game that know what they aRE DOING.
16 votes -
Android Magic Arena doesn’t work on Wifi
I have a Samsung Galaxy S21 Ultra and ever since BRO was released, it refuses to connect via WiFi (see screenshot) - even when you tell it to retry connection, it never works. It works as expected only via mobile (T-Mobile 5G). Even the latest patch released on 11/22/22 didn't fix the issue.
9 votes -
プレミアドラフトで勝利したのに敗北した扱いになっている
プレミアドラフトで勝利したのに敗北した扱いになっている。
2勝2敗で迎えた5戦目、対戦相手が投了し、勝利と表示されたにもかかわらず3敗した画面が表示されている。1500ジェムの補償を早急にしてほしい。24 votes -
Recruitment Officer - Japanese Translation
現在、『徴兵士官』の日本語役が、うまく表示されていないようです。
日本語表記にした際、英語と日本語が混ざって表示されています。
11 votes -
Draft card auto pick
During Brothers War draft phase the card i wanted to pick disappeared and it auto picked a different one. I used a draft token for that part.
50 votes -
ipad overheat
Since the release of BRO, my ipad air 5 (bought in september 2022) is overheating and having the battery drain very quickly. I think there may be a processing problem with the client
506 votes -
Decklist is Glitched white
There appears to be a problem with the Deck List. It appears to be white and does not show the number of copies of the card in my deck. This is occurring in both deck builder and in traditional ranked play when sideboarding cards. Anyone else experiencing similar issues?
31 votes -
sealed loss
I just won a game of sealed but it was counted as a loss. I was 1-2 going into the game. This "loss" puts me at 1-3 meaning that I can't play anymore games. I don't know if it is relevant, but my opponent conceded during their second main phase.
10 votes -
Buying multiple packs at a time gives no progress towards gold packs
When I logged in to get my Brother's War packs, I bought 2x15 packs with gold and didn't get any progress towards gold packs. I bought 1x pack with gold and it gave me progress toward a gold pack. I am missing 30x progress towards gold packs (3 gold packs), please remedy.
7 votes -
GreError
I had ~8 tokens of Ratadrabik + 2 tokens of Teysa Karlov as well as:
Sheoldred, Trostani Discordant, Lurrus, Kethis and Old Rutstein
when the opponent casted Blood on the Snow which got the stack up to ~254 or 256 and ended the game on a draw due to some 'GreError'10 votes -
Not enough mastery orbs
As you can see, I have 3 open spots for orbs but can only get one more. The mastery pass is not providing enough orbs to complete mastery.
6 votes -
Avatar locked - can´t change Avatar [solved]
Avatar locked - can´t change Avatar. The Video uploaded does not show ingame, only loading the game. Yet ingame it´s the same.
I used an Avatar, then bought Squee and applied after transaction as standard. since then my avatar is locked and whichever i choose it´s always the same avatar ingame.
Support couldn´t help - reinstalled the game - uninstalled with revo intensive mode, disabled windows coreisolation - i am not using third party AV or vpn.
thanksEDIT while participating in the sealed-dominaria event (12.000 coins) the avatar is not locked.
on traditional historic play it is still locked…
10 votes
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