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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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10066 results found

  1. 土地事故、後攻が多すぎてゲームにならない

    土地事故や後攻が多すぎてゲームになりません。対戦相手が先攻の時は全く土地事故の気配が無いのに自分が先攻の時は高確率で土地事故です。調整するにしてももっとさり気なくやってください。露骨すぎます。
    それともシャッフル機能を改善して偏らないようにすることもできないのでしょうか。
    そうだとすればこのゲームに費やすユーザーの時間が無駄になるのでアリーナはサービス終了してほしいくらいです。

    75 votes

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    33 comments  ·  Gameplay  ·  Admin →
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  2. wasted wild cards

    i used 3 mythic wild cards and a rare but it didn't craft the cards

    22 votes

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  3. Opponents triggers counting down my timer after I hit resolve all

    I get that if I have priority, I need to do something and my timer starts. But after I've already hit "Resolve All", why should I be punished for my opponent playing a deck that has a million triggers?

    68 votes

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    29 comments  ·  Gameplay  ·  Admin →
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  4. Stack cards blocking view of cards beneath them on screen

    I just played a game where I had food tokens. I was unable to activate their sacrifice ability because an ability on the stack blocked the box for "activate ability" on the tokens.

    Similarly I sometimes can't read cards that go on the stack because they are immediately covered by a triggered ability thus my ability to respond with the knowledge of the card underneath the triggered ability is hampered.

    My suggestion is the ability to drag spells and abilities on the stack to a different part of the screen so permanents on that portion of the screen, or other…

    29 votes

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    10 comments  ·  Gameplay  ·  Admin →
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  5. Client Crashed during draft match

    Client crashed during a Quick Draft, rendering me unable to play my turn, and resulting in a match loss. Is there a way to reverse the loss so I can play the full Draft? Thanks!

    10 votes

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    5 comments  ·  Events  ·  Admin →
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  6. The mulligan

    when i take a mulligan in the 80% of case i retake the same hand...it's impossible that ALWAYS I have in the first hand a card that is only in one copy in the deck...please rebuild the casual method of mulligan..

    12 votes

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    9 comments  ·  Gameplay  ·  Admin →
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  7. 31 votes

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    6 comments  ·  Gameplay  ·  Admin →
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  8. game auto-concede

    I had my game auto-concede twice this evening. The second game was very involved with many active cards on both sides. I thought maybe my cordless keyboard caused it the first time, so I turned it off. Then it happened again. WTF???

    45 votes

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    14 comments  ·  Gameplay  ·  Admin →
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  9. 254 votes

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  10. Opponent able to pay mana cost for mystical dispute without open mana

    Opponent able to pay mana cost for mystical dispute without open mana

    17 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  11. Connection with Server

    It said I lost connection with server on opponent's turn while I was in a draft match. I was in a good board position with card advantage. First time this ever happens to me in any match. Received a loss. My connection was fine the entire time.

    32 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  12. 379 votes

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    146 comments  ·  Events  ·  Admin →
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  13. 53 votes

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    6 comments  ·  Events  ·  Admin →
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  14. "Unable to complete draft pick" bug in premier draft

    During a premier draft today I experienced a bug. After a pick (some time in the middle of the second pack IIRC) the new selection of cards briefly disappeared and then reappeared. After picking again, I got an error message along the lines of "Unable to complete draft pick" and then the screen went black. I had to restart the MTGA client to continue with the draft and missed a pick or two. I have attached a log file if it's any use.

    76 votes

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    13 comments  ·  Events  ·  Admin →
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  15. Stuck at waiting for server

    Whenever I try to login using my account, the launcher will go through preparing assets then it will give me an orange spinning ring that says waiting for server.

    My Husband also has MTGA so I had him see if his game works, it does. his works fine on his computer. Except if i try to login on his computer it prepares assets then gets stuck at waiting for server again.

    I spent 3 days going back and forth with tech support, changing settings, uninstalling, reinstalling, using different internet connections. They checked to make sure I don't have any bans…

    284 votes

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    155 comments  ·  Gameplay  ·  Admin →
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  16. skipping phases of the game when it shouldnt

    take a look at my log. the game completely skipped my last phase after combat even though my planeswalker can still use an ability to kill his card he just flashed in.

    not cool. why is the game skipping whole phases?

    33 votes

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    6 comments  ·  Gameplay  ·  Admin →
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  17. Connection issues during draft games

    In the last two days i lost 3 draft games due to connection issues.
    Once the game froze as soon as i hit the "play" button and i found an opponent.
    Another time my opponent went for a double block, i pressed pass to damage and the game froze.
    Another time the game crashed during sideboarding.
    I feel like i should have one draft refunded, since 3 games equals a draft, but i even more hope that you manage to solve these issues.
    Hope those log files can help, even though i don't know if they are accurate.

    19 votes

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    6 comments  ·  Gameplay  ·  Admin →
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  18. auto skipping main phase issue

    so I am on my main phase, with a Goblin Electromancer on field. i am about to cast my 3rd instant/sorcery this turn for Phoenix in my graveyard trigger, i still have one drop of mana, discover cost 2 but with decrease from Goblin Electromancer i should be able to cast it. however it auto skipped my main phase to battle phase that i missed the trigger timing for phoenix.
    log attached. please help.

    16 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  19. Draft lost

    Disconnect during draft. A lost one draft e one sealed. 10.000 gold e 2.000 diamonds.

    60 votes

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    15 comments  ·  Gameplay  ·  Admin →
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  20. Lost draft

    Disconnect during draft. A lost one draft e one sealed. 10.000 gold e 2.000 diamonds.

    22 votes

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    4 comments  ·  Events  ·  Admin →
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