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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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10492 results found

  1. The Ozolith

    During gameplay on my turn before combat, although The Ozolith text reads "you may move all counters," I could not pass and the game was forcing me to click an opponents creature vice just passing on the option to remove counters. I was forced to use all timeouts, so the bug needs to be fixed.

    26 votes

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    6 comments  ·  Gameplay  ·  Admin →
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  2. Frequent Mac crashes

    Mac client won't stop crashing. Happens everyday

    50 votes

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  3. Treasure Token Priority

    Treasure token does not hold priority when creatures with cost reduction were in play (i.e. Goblin Warchief)

    The game state was 5 lands, 1 treasure token.
    Played Goblin Warchief (1C2R) --> Goblin Chieftain (2R) with Goblin Instigator (1R) in hand.

    The game skipped to attackers after chieftain was played and skipped my ability to play instigator.

    12 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  4. Mastery Pass Mythic Card Reward Missing

    I've purchased a mastery pass this time around and when i've reached level 39 to receive my mythic card reward all i saw was the uncommon "Cauldron Familiar", and im not sure if that was from the daily reward or not.
    Either way im unsure if i got the mythic card and if thats the case what can i do about it?
    thanks in advance

    23 votes

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  5. Can't Gain Rank in Traditional

    This is game breaking to me. I can't get to mythic because I can't play traditional and Bo1 ranked plays you against similar matchups.

    I just won 2-0 in traditional and I didn't gain two, let alone one, rank. Currently at Diamond 3.2.

    7 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  6. inexistent mana

    Opponent casted a 6 mana creature on turn 5 without any mana acceleration

    16 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  7. crash on mac client

    Mac client crashes constantly, at least three times a day

    52 votes

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  8. Import Deck Problem

    When I try to import a new deck, a receive an error stating that the string is empty, but i've just clicked on the import button, without selecting anything else.

    29 votes

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  9. skipped lvl 38 mastery pass reward - mythic card

    Did not get my mastery pass reward for last level completed (Lvl 38)- mythic card

    21 votes

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    2 comments  ·  Events  ·  Admin →
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  10. Double strike broken

    I blocked a double strike creature with a deathtouch creature. Toughness survived first strike, then did not kill the double strike creature when normal damage was applied. Will not purchase until resolved.

    22 votes

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    7 comments  ·  Gameplay  ·  Admin →
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  11. Game crashes

    Game crashes during my second draft match

    11 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  12. Game freezing during draft

    My game froze during my round of M21 quick draft.

    I was at 4w, 2l yesterday.
    Today I logged in, played the workshop event without any problem then I went to continue the draft event.
    Game froze and I was force to pass my turn 3.
    Turn 4 was heading the same way, so I closed the client and restarted it. After the restart, I was able to play but I could not catch on the tempo loss

    11 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  13. Cards that says "activated abilities can't be activated" they do NOT work it all

    Cards that says "activated abilities can't be activated" Like "LawMage's Binding" and "Faith's Fetters" they do NOT work it all. Players that have enchanted permanents with those cards/enchantments still can activating abilities like if those cards didn't exist.

    14 votes

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    5 comments  ·  Gameplay  ·  Admin →
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  14. Game skipped the parts of the attack phase

    After blockers were assigned, the game skipped straight to the second main phase, without an opportunity to play instants to modify damage.

    11 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  15. People forced to mute opponent to mute pets

    Please allow us to mute pets permanently.

    Even once you fix the mute/unmute issues that don't always work for pets I'd prefer to have no sounds for my pet or my opponents pet without having to mute them.

    13 votes

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  16. land won't tap

    the land farthest on the left of my screen wouldnt tap. and autotap wouldn't let me tap it either. i tried to play a 5 drop and i had 5 lands, but it wouldn't highlight the farthest land on the left to tap it for mana. i lost because i couldn't play my spell. i lost literally on my opponents turn because i couldn't play my creature spell

    77 votes

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    32 comments  ·  Gameplay  ·  Admin →
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  17. game crashes

    The game crahes very often in every mode. I cant rejoin till the game is over. It always crashes again.

    21 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  18. installer does nothing

    i click at mtg installer and nothing happens. tried a lot of times, it always worked, after unninstall and download the installer again it stoped working, i execute the installer and nothing happens. i have spent lot of money on cards in the game, you guys should fix that, or else everyone will have to know about this risk of losing the money you spend on this buggy game

    6 votes

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    6 comments  ·  Gameplay  ·  Admin →
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  19. Se cierra el juego solo

    No puedo jugar ni una sola partida sin que me saque el juego, se queda pegado y se cierra solo no he podido jugar continuamente

    6 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  20. Level 29 Mastery Bug

    Not receiving Mythic Rare card up reaching Mastery Level 29, looks like this is a bug with your game and has been happening to a lot of people. Please fix ASAP as we pay extra for the mastery pass to receive these rewards.

    9 votes

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