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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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10702 results found

  1. Deck image reverts to vanilla card style if alternate/showcase style is applied.

    When I select alternate/showcase card styles for my deck image, the art reverts to vanilla after saving. This happens with any alternate card style, e.g.,

    -Throne of Eldraine: adventure showcase card styles
    -Ikoria: mutate showcase card styles
    -Theros: God/demigod showcase card styles

    These alternate/showcase styles are sought after because they are rare and usually not free. I would prefer to get the most use out them as a reward for obtaining them. That includes using them for my deck images.

    10 votes
    How important is this to you?
  2. Did not receive XP after leveling up

    Playing on Windows PC. I have no idea how to recreate the bug, but have attached my log. After levelling up on March 11th (around my 10th win for the day), I stopped receiving XP (after 15th win, mastery shows I still have 0 XP into new level where it should be ~5*25 = ~125 XP).

    10 votes
    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?
  3. mana

    I just downloaded the recent update and now I cannot play mana. I can select mana but I cannot play it. Everything else seems to be working properly, but without playing mana I cannot play the game...

    7 votes
    1 comment  ·  Gameplay  ·  Admin →
    How important is this to you?
  4. Lost connection to server during ranked match

    Connection to server was lost during a ranked match, it was not on my side, it was a server issue. my game reconnected to the menu, and my rank didn't change.
    I start another ranked match and win it, and instead of ranking up, it acted just as if I lost...
    Fix your servers please, you can't just crash me like that and then denying me the next win like wtf???

    13 votes
    0 comments  ·  Gameplay  ·  Admin →
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  5. Can no longer drag cards to the table. (Mac)

    On my mac in Arena after the most recent update when I pull cards from my hand and drag them to the table to play them they turn orange but don't go down they go back to my hand. The only way to play cards is to double click them from my hand now. Was this by design, counterintuitive to what I'm used to in this game.

    5 votes
    How important is this to you?
  6. What about a 2 vs 2 mode in mtga ?

    First, I hope you are having a nice day !

    I was thinking about a format like the two-headed giant in commander, but in the direct game mode !

    Rules would be the same as the two-headed giant mode in general :

    • Each team has a shared life total that starts at 20 life.

    • Each team takes their turn together, meaning they draw as a team, attack as a team, block as a team, and go through all phases of the turn as a team.

    -The team that goes first skips their first draw step.

    -Teams do not share any…

    10 votes
    How important is this to you?
  7. Game Rigged ???

    I have in my Deck 2 cards of a monster, During play I draw one of them and get to put it in my graveyard. Then, 2 turns after, I scry my deck , see that second same monster card and decide to put it at the bottom of my deck. 2 turns after that, I draw a card and it s that same monster, meaning like I have a third card of that monster but only have 2 in my entire deck. That game is rigged as *&^#$#. And that happened more than once.

    22 votes
    0 comments  ·  Gameplay  ·  Admin →
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  8. Tibalts Trickery Ban

    I'm tired of having turn two mountains dropped on my head. The latest was during a historic game where somehow, the opponent mulled down to 3 cards, and played a land first. I used my first turn to thought seize a Trickery from their hand. Next turn they draw Trickery and counter a spell, then somehow land an Ugin and Ulamog on the field at the same time. Totally fair with how little effort and engenuity is needed for this to work. Reminds me of the old days when people tricked out Emrakul turn two in modern with various cards.…

    21 votes
    How important is this to you?
  9. Rearranging sleeves order in sleeves collection

    I would really appreciate if there was the possibility to rearrange the sleeves' positions in my collection, they are stored in the order I get them, but I would like to reorganize them.

    5 votes
    How important is this to you?
  10. Jank Queue

    Can we get some form of jank queue? I would like to enjoy playing jank decks without constantly matching the top 5 meta decks while in unranked.

    5 votes
    How important is this to you?
  11. Android app crashing

    Since the recent Android OS update the app constantly crashes. I have uninstalled and downloaded again but the issue remains.

    It gets unplayable because you need wins to progress but it keeps throwing me out of games and giving me losses

    39 votes
    4 comments  ·  Gameplay  ·  Admin →
    How important is this to you?
  12. historic brawl

    add a permanent historic brawl queue.
    there is no reason to block us form playing this other than bullsht moneygrab move
    i did not grind and buy all those cards to never use them again. this is bullsh
    t.
    i wont drop a single penny on this game as long as you dont fully support historic cards

    27 votes
    How important is this to you?
  13. More graphics options to improve performance

    I have been running Arena on a system without a GPU lately. While I expect the performance to be lousy, I have noticed that some boards are worse than others. For instance, playing on the crystal and lava board associated with Ikoria cuts my frame rate to a quarter, making the game nearly unplayable.

    If there were an option in the graphics prefs to force an environment override to something simpler, the game would be open to a wider selection of hardware configurations.

    In addition, options to turn off some of the effects might be welcome, not only for performance…

    10 votes
    How important is this to you?
  14. people are playing historic cards in standard ranked

    I keep meeting people that are playing sleep and tibalt trickery. Historic in standard and banned cards too. Very unfair. Need to fix the bug or catch the cheaters...

    7 votes
    1 comment  ·  Gameplay  ·  Admin →
    How important is this to you?
  15. Speed Match

    Please add an option to create a speed match. I am tired of waiting for new players to exhaust their time on EVERY turn. Need a speed match where if the player doesn't play within a set time they have to discard a card or something of that nature. Or maybe a max amount of time to consume over the entire match like chess.

    6 votes
    How important is this to you?
  16. Servor connection LAG a lot

    Hello, the game lag A LOT on mobile... Always searching after servor connection. It is pretty annoying, espacialy during battle..

    9 votes
    1 comment  ·  Gameplay  ·  Admin →
    How important is this to you?
  17. Brawl Matchmaking Bug/Rigged

    I played against 6 Esika decks in a drow when i played my Magda deck, always on the draw.
    this is so ********.
    i get that there needs to be some matchmaking for fair matches but this is so frustrating to me. doesnt even matter who won or lost. u cant tell me this is ok and a "fun" experience. there are tons of brawl decks and i play against the same one 6 times in a row?????
    same when i play my tibals standard deck- 50% mirror matches. but thast another topic.
    i dont wanna play like this at…

    20 votes
    2 comments  ·  Gameplay  ·  Admin →
    How important is this to you?
  18. timer active while triggers resolve

    To reproduce: put lots of triggers onto the stack, eg by playing a Scute Swarm deck, do so while the timeout cord is showing to see full effect
    Results (on PC): My timer keeps running while the triggers resolve, if it runs out, I automatically pass to combat/the turn/etc when all triggers have resolved.
    Expected results: my timer does not countdown while triggers are resolving because I am unable to take any actions.
    EDIT: this is much less of an issue on my new computer, as triggers resolve much faster than they did on my old laptop.

    27 votes
    7 comments  ·  Gameplay  ·  Admin →
    How important is this to you?
  19. Crash android

    Nearly during every game the app crashes. I'm back in my homescreen and I have to reconnect. After restarting the app I'm back in the game 1 or 2 rounds later.
    I already reinstalled the app. No changes.
    The error occurred after the last update.
    My device is a Samsung galaxy S10 with Android 11.

    27 votes
    How important is this to you?
  20. Product suggestion

    Game keeps closing down at start if duels, and at certain card animations (e.g the summoning of 'Koma, cosmos serpent'l

    7 votes
    How important is this to you?
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