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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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10493 results found

  1. Level 29 Mastery Bug

    Not receiving Mythic Rare card up reaching Mastery Level 29, looks like this is a bug with your game and has been happening to a lot of people. Please fix ASAP as we pay extra for the mastery pass to receive these rewards.

    9 votes

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  2. MTG Arena crashing, colors challenge

    MTG Arena crashing if I try to play in colors challenge, I can't begin a game. I wasn't expreriencing these crashed since I reinstalled the game recently.

    10 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  3. Game crashing

    Whenever I try to open the Mastery tab, the game crashes.

    8 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  4. Card is picked with just one click.

    "Pestilent haze" is picked just one click at about 2nd draft-pick-phase.
    I remember other "one click picking" is happened at that draft but I was cautious after "Pestilent haze".

    36 votes

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    7 comments  ·  Events  ·  Admin →
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  5. Game crashes continuously

    Since June, I am having continiously issues with MTGA.
    Just now, I started the game, it automatically logs me in, everything fine.
    I started matchmaking for a regular game with my Deck "White Breeze", Game Language German, it started a game, and before phase 2 the game crashed.
    It just freezes and then closes itself. Sometimes windows detects "No response from the program"...
    If windows detected it, it automatically restarts the game, if not, and I start the game again, it again logs me in, auotmatically starts a match and before even loading the arena it crashes again, this loops,…

    18 votes

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  6. Godless Shrine not counting towards Shrine count

    Godless Shrine not counting towards Shrine count during gameplay

    7 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  7. Mulligan smoothing does not properly account for 'X' CMC cards

    I'm aware that Arena has a 'smoothing' algorithm designed to reduce the chance of mulligans by giving players a better chance to have a starting hand containing the nearest number of lands to their CMC, but I've noticed that this doesn't properly account for 'X' CMC cards.

    I've been playing a simic ramp deck at my local game store for quite some time now and had been having no problems with starting hands (I'd mulligan in around half of the games I played, rarely more than once, but that seemed fairly normal), but when I replicated the deck on arena…

    5 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  8. 19 votes

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    2 comments  ·  Events  ·  Admin →
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  9. game crash in middle of the match

    Game Crash in middle of the match. Repair it. Is very annoying.

    10 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  10. High CPU usage when running MTGA on Macbook Pro

    Upon launching MTGA on a Macbook Pro, CPU usage spikes to over 100% usage and battery drains faster than I've ever seen it drain before. Adjusting graphics options had no effect, and the high usage persisted as long as the game was open, no matter what was happening on screen.

    Another issue is the lack of fullscreen support for Macbook Pros, though this one is minor.

    46 votes

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  11. The game crashes and closes in the middle of matches

    In the middle of the party in common movements, the screen freezes and the game stops and closes

    6 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  12. Game crashes afte animation

    Game Crash after Animations of some cards like Nicol Bolas Dragon -3..

    5 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  13. missing mythic wildcards

    I had 6 rare wildcards and 2 mythic wildcards, when I crafted 2 rare cards I also lost the 2 mythic wildcards

    19 votes

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  14. Turn skipping

    Another day, another bug to report....

    During the Workshop Power & Glory, my turns were getting skipped. I'd draw, play on 1st main phase then it was opponent's turn. I was not able to attack or play any cards in 2nd main phase. My opponent did not have any abilities causing me to lose half my turn.

    32 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  15. Missing rare and mythic rare wild cards after opening packs

    I was opening M21 packs (the 50 pack bundle) and I was monitoring how many mythic rare and rare wild cards I was getting.

    Doing that monitoring I saw on the wild card section that several rares and mythic rares wild cards that I opened weren't updating the values on the wild card section.

    23 votes

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    3 comments  ·  Store  ·  Admin →
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  16. missing cards from collection

    for the past 2-3 months i've played to build a decent collection so i can make some decks.
    Some cards are dissapearing from my collection, even when i have used it.
    cards of the events, cards of drafts (yes, the ones that should stay in your collection), cards from packs or even for the daily rewards.

    So far i can name 7 cards that are missing. some of them just 1 copy. but others 2 or more.

    i've noticed that if the cards arent put in a saved deck... some of them just dissapear.

    how can i leave the game…

    136 votes

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  17. 54 votes

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    8 comments  ·  Gameplay  ·  Admin →
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  18. black screen launch

    Despite the latest hotfix, still impossible to launch the game => black screen.
    Windows 7 64bits

    40 votes

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    4 comments  ·  Gameplay  ·  Admin →
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  19. El juego se bloquea y se cierra a media partida y es imposible entrar hasta que se ha perdido la partida.

    El juego se bloquea y se cierra en partida y es imposible entrar hasta que se ha perdido la partida. Soy nuevo y he perdido todo mi oro en el draft el cual estoy perdiendo porque se me cierra el juego y no puedo reconectar, al intentar abrirlo de vuelve a cerrar....
    En el draft me ha pasado al empezar la partida, llevábamos 4 rondas .
    Otras veces me ha pasado al final de la partida.

    18 votes

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  20. Game crashes

    The game crashes whenever I play certain cards, I believe because of animation. (gyruda, the Royal Scions, among others)

    15 votes

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MTG Arena Bugs & Product Suggestions

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