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MTG Arena Bugs & Product Suggestions

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This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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Bug/Product Suggestion Details

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16623 results found

  1. Day/Night Not Functioning

    I'm playing on a Windows 10 machine, with the version of Arena released today.

    First game with the new set. I played two spells on my turn in order to flip my opponent's scary werewolf back onto its human side. The "Day" transition effect did NOT occur as my opponent's turn began. The indicator on the left side of the screen DID change to daytime (see attached screenshot). But my opponent's werewolf remained on its night side (see screenshot).

    You might want to fix this, y'all. It's only, you know, the key functionality of the headline mechanic of the set.

    11 votes
    1 comment  ·  Gameplay  ·  Admin →
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  2. cant buy gems

    after I patched for the Midnight Hunt update, I went to the store to buy gems, but there is no option for gems "featured, Packs, daily deals, bundles, avatars, sleeves and pets" are the only options present in the store.
    PC

    7 votes
    3 comments  ·  Product Suggestion  ·  Admin →
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  3. authentication failed

    I am getting an authentication failed while trying to log onto the game. I am using an android and I have restarted my device.

    6 votes
    1 comment  ·  Gameplay  ·  Admin →
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  4. Trade Feature

    MTGA is really fun and enjoyable. But i would like to balance it better with physical, paper magic cards and play with my family and friends. I looked it up and apparently MTGO has a trade feature. Also it allows you to turn in complete digital sets for physical paper sets for a reasonable fee. I would like to see this implemented into MTGA in the future. Allowing players to trade amongst each other would be awesome! And allowing us to trade in complete digital sets for real, physical paper ones would encourage me to actually buy into the $100…

    11 votes
    4 comments  ·  Product Suggestion  ·  Admin →
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  5. Unable to submit deck

    Every day, when I try to play Arena in basic play mode, I am unable to play due to not being able to submit ANY deck that I have, including the pre-generated decks given to me by the game itself. Y'all need to fix this.

    82 votes
    5 comments  ·  Product Suggestion  ·  Admin →
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  6. Daily Quest not counting spells casted

    I am playing with a monogreen, and after a match it counts only some of the spells as the color of the spell requested to finish the quest.

    6 votes
    0 comments  ·  Gameplay  ·  Admin →
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  7. Daily Quest Progress Stuck

    Multiple Daily Quests progress stuck even when conditions are met.

    139 votes
    10 comments  ·  Gameplay  ·  Admin →
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  8. Allow Direct Challenge URLs

    Arena should allow URLs to open the client and prefill a Direct Challenge with format options, so that players can just pick their deck and go. This would allow Discord bots and tournament organizers to provide one-click match start solutions. The URL can be a HTTP URL that goes to a page that has an Open Arena button or auto-opens Arena; some OSes, like iOS, macOS and Android, can also intercept the URL and open Arena directly

    For example, a URL could be something like this:

    http://arena.wizards.com/challenge?player1=millenomi%2395099&player2=example%2301234&format=historic&tournament=true

    Starts a Direct Challenge between millenomi#90599 and example#01234 with Historic decks and Tournament…

    6 votes
    0 comments  ·  Product Suggestion  ·  Admin →
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  9. Auto pass bug

    When using the auto pass button on opponent's turn, it does no work. I still have to click resolve manually on each effect. I use arena on android os. Auto pass functions normally on my turn.

    22 votes
    1 comment  ·  User Interface  ·  Admin →
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  10. Opponent Executing Inifinite Loop Exhausts My Timer

    Playing on mobile using a Samsung Galaxy S9. During game one opponent executed an infinite loop using Cathar's Crusade and Scurry Oak. I had a wrath in hand so I waited for them to make their tokens. I tapped out all of my mana so I could pass turn without having to resolve their triggers. Opponent made about 80 tokens then passed their turn. I noticed that my timer had been running down during their turn even though I was never passed priority while they made tokens. My turn started, I drew a card and they won the match as…

    8 votes
    0 comments  ·  Gameplay  ·  Admin →
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  11. Ban Golos in Historic Brawl

    With Golos now even banned in Commander!!! it shows that he is cleary to strong and no fun.
    When he is banned in Commander where the powerlevel is so much higher, isnt there a good point of finaly ban him in historic brawl too ?
    As Historic Brawl in Arena has no ladder, its basicly a "fun" mode to play so one commander where the best way is to "leave" should not exist.

    19 votes
    1 comment  ·  Deck Building / Collection  ·  Admin →
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  12. Sideboarding Rank-Up Error

    When my opponent concedes during sideboarding in a BO3 ranked match, I only get 1 pip of rank and I believe they only lose 1 pip as well. This provides an incentive to concede during sideboarding against a poor matchup to save rank.

    10 votes
    0 comments  ·  Gameplay  ·  Admin →
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  13. purchased cards from daily deals are shown as"not collected" when attempting to add them to decks

    purchased cards from daily deals are shown as "not collected" when attempting to add them to decks

    13 votes
    2 comments  ·  Store  ·  Admin →
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  14. Vesperlark loop

    Playing on Android, I cast a wrath of God into two vesperlarks on board, nothing in graveyard to get back. Opponent gives one vesperlark perpetual -1/-2, which starts the loop only on itself with no life gain or loss in play. I think that opponent should just time out his turn doing a nothing infinite-loop, but the match ends and declares a draw. Where is the draw? His turn should time out, my spell should resolve, ultimately leaving both larks in the gy. I feel I was cheated out of a win in an event match, which will result in…

    7 votes
    1 comment  ·  Product Suggestion  ·  Admin →
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  15. no more 750 daily challenges

    As of the last two updates, I am unable to receive any 750 daily challenges. Even after a challenge swap, I only receive a 500 daily challenge. How can this be remedied?

    5 votes
    0 comments  ·  Events  ·  Admin →
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  16. Arena quick draft

    Quick draft not registering. I paid 2 times for quick draft.I play 1 game and when I try to play next round the quick draft is non existent. It asks me to pay again for draft .

    13 votes
    3 comments  ·  Events  ·  Admin →
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  17. Game keeps freezing and crashing on ipad

    The game crashes or starts freezing up during every match on my ipad

    38 votes
    3 comments  ·  Gameplay  ·  Admin →
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  18. broken friend match functionality. cannot play historic 60 card outside of tournament or friendly/ historic brawl

    Hello, I see that you fixed the 3 game historic 60 card tournament feature (3 games) for friend matches. However, we used to be able to play a single historic match using the 60 card challenge match feature. However, that feature no longer allows the user to select a historic deck.

    The second bug is the brawl match. This used to allow the user to choose friendly brawl decks. It no longer does. This feature has a second defect. Even if you choose a standard brawl deck, it displays the error: invalid deck.

    Acceptance criteria: 60 card friend challenge feature…

    17 votes
    0 comments  ·  Gameplay  ·  Admin →
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  19. Sparky needs upgrade, difficulty levels, and more

    I play Sparky to get a feel for my decks, but the vs-AI mode could be a fun, more challenging aspect to Arena. There is really a lot of untapped potential here. Here are some thoughts.

    1. Give Sparky more recent cards. Maybe from the recent beginner decks. The cards feel underpowered and dated. It just isn’t challenging playing with the most recent cards against Sparky’s older sets. I have noticed that the programming only allows it to play cards that have direct interactions (for example, Pacifism on one of my creatures). It is not programmed to play cards with activated…
    8 votes
    0 comments  ·  Product Suggestion  ·  Admin →
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  20. Mastery XP Card Rewards Not Being Received

    After completing level 80 of the most recent mastery tree (D&D Mastery), I did not receive the Mythic Card reward, and have not received any of the uncommon card rewards since. (I am now on level 94 of the mastery tree.) There doesn't appear to be an issue with the XP wheels themselves. I am granted the correct amount of points, and it does roll over to the next mastery tree level, but without releasing card rewards. Please help!

    24 votes
    1 comment  ·  Deck Building / Collection  ·  Admin →
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MTG Arena Bugs & Product Suggestions

Categories

Feedback and Knowledge Base

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MTG: Arena Customer Support
  1. Install and Update Issues
  2. Stuck at Checking for Updates?
  3. Performance Issues, Lag, and Freezes
  4. Recurring Game Crashes
  5. Display Issues