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MTG Arena Bugs & Product Suggestions

← Customer Feedback for Wizards of the Coast



This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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Bug/Product Suggestion Details

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16097 results found

  1. Missing xp points for daily completion

    Only got 500 xp for a 750 xp daily reward

    29 votes
    0 comments  ·  Gameplay  ·  Admin →
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  2. Game freezed

    Game just freezed while i was playing a ranked match. i am kinda upset because i lost rank points when actually i was winning the game

    6 votes
    1 comment  ·  Gameplay  ·  Admin →
    How important is this to you?

  3. bug reports not taking

    I have been trying to post a bug (with logs) for 2 days and this site won't accept my reports.

    12 votes
    2 comments  ·  User Interface  ·  Admin →
    How important is this to you?

  4. color challenge

    the fire character for the black color challenge stops working at some random point in the match and it only works again when you forfeit

    12 votes
    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

  5. unable to cast instant spell

    Unable to cast spell during combat - had mana available and the opponent did not have any way of stopping or preventing the spell.
    This cost me my tournament.

    46 votes
    8 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

  6. Crash during draft

    Crash During Quick Draft Game, causing game loss: Some kind of disconnect happened during the second last game of a Quick Draft event, with the app crashing multiple times after failing to reconnect.

    Am currently unable to reconnect as well, after having completed the last game of the draft event (a played through loss) and closing the app and attempting to reconnect.

    24 votes
    2 comments  ·  Events  ·  Admin →
    How important is this to you?

  7. Wins not registering properly

    Since last patch I´ve been noticing that the ladder behaves wierdly. The wins are not being registered and despite having win more than 15 games in the last two days sometimes I have only moved a single step between 3 and 4 wins aswell as going up a notch and then next game going up again the same exact step. I seem to be going down just fine tho.

    7 votes
    1 comment  ·  Gameplay  ·  Admin →
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  8. Premio a la mala suerte con el algoritmo

    Muy Sres. míos; 16/4. Fijense sí esta mal el algoritmo que ha sido publicar esta sugerencia; decir que me aburría el juego por el sin sentido de las derrotas acumuladas; decir que iba a jugar cuatro partidas mas y que necesitaba ganar al menos dos, y oye; como decimos en mi tierra (España), me monte un mazo loco de vidas y gane cuatro partidas consecutivas, a eso se le llama: "Llegar el besar el santo", o lo que es lo mismo, el Espíritu Santo en persona se le ha aparecido al algoritmo del juego y le ha dicho como la…

    8 votes
    11 comments  ·  Gameplay  ·  Admin →
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  9. Menu options are all blank.e all blank.

    When quality level is high or ultra, mac version's menu options are all blank consistently. My machine is a Mac mini(2018), 3.2 GHz 6-Core Intel Core i7, 32 GB 2667 MHz DDR4, with a rx 5700 xt 8g(egpu).

    16 votes
    6 comments  ·  User Interface  ·  Admin →
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  10. First Strike Bug

    First Strike does not work. What are you guys doing?

    14 votes
    5 comments  ·  Gameplay  ·  Admin →
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  11. Deckbuilding: Can't select basic land as default like favorite sleeve

    The option to set one of each basic land as default like it is possible for sleeves is missing or I can't find it.
    When building a new deck MTGA suggests basic lands. They are all the same basic land which is fine for me - but they are not the version I like. Since I get displayed a zillion forestst from editions back to the stoneage it even takes a while to find the lands I need.

    What do I have to do to set 1 basic land of each type ( Forest, Island, Plains, Mountain, Swamp ) as…

    87 votes
    13 comments  ·  Deck Building / Collection  ·  Admin →
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  12. Game froze during standard ranked match

    in middle of a standard ranked match. Game froze in the middle of opponents turn.

    32 votes
    10 comments  ·  Gameplay  ·  Admin →
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  13. Rank when not Rank

    I played one Standard Ranked game earlier today, and I've play many regular Play or Brawl games since. At the end of each game I see my Rank decrease by one when it shouldn't have, I wasn't playing Ranked.

    26 votes
    0 comments  ·  Gameplay  ·  Admin →
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  14. freeze

    freeze in draft game
    I can't continue this game without concede

    19 votes
    2 comments  ·  Gameplay  ·  Admin →
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  15. Interaction between Kenrith's Transformation and Ashaya, Soul of the Wild

    My opponent cast Kenrith's Transformation on my Commander, Ashaya. Ashaya was made a 3/3, but still turned my other nontoken creatures into Forests.

    51 votes
    30 comments  ·  Gameplay  ·  Admin →
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  16. Couldn't cast spells, had to pass turn

    Played a land for turn, couldn't use mana to cast spells (tried manually tapping too). Tried to go to second main, but it just passed the turn (without me wanting to).

    23 votes
    4 comments  ·  Gameplay  ·  Admin →
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  17. Unranked wins showing that I'm leveling up in Bronze...and I'm not even on the bronze tier.

    Unranked wins showing that I'm leveling up in Bronze...and I'm not even on the bronze tier.

    20 votes
    1 comment  ·  Gameplay  ·  Admin →
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  18. Kor Blademaster: double strike does not work (only the first strike)

    This is the 2nd time I'm encountering this bug (also the case for Favored of Iroas).

    The double strike on Kor Blademaster does not work. It only triggers first strike, not regular combat damage. I have had this happen in 6 games already in completely different scenario's.

    6 votes
    0 comments  ·  Gameplay  ·  Admin →
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  19. Missing cards in starter deck

    Finished the quest to get Selesnya Conclave deck today and none of the cards were added in my collection.

    The deck is completely empty, appart from the basic lands.

    I had none of the cards before and none of the cards were added after getting the deck: every number to the left of the cards are red.

    87 votes
    37 comments  ·  Deck Building / Collection  ·  Admin →
    How important is this to you?

  20. not gaining rank

    Not gaining rank and losing rank when winning! Please fix and replace rank!

    133 votes
    28 comments  ·  Gameplay  ·  Admin →
    How important is this to you?
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MTG Arena Bugs & Product Suggestions

Categories

Feedback and Knowledge Base

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MTG: Arena Customer Support
  1. Install and Update Issues
  2. Stuck at Checking for Updates?
  3. Performance Issues, Lag, and Freezes
  4. Recurring Game Crashes
  5. Display Issues