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MTG Arena Bugs & Product Suggestions

← Customer Feedback for Wizards of the Coast



This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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Bug/Product Suggestion Details

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16402 results found

  1. Missing 10 dual colored Starter Decks on pc

    9 votes
    1 comment  ·  Deck Building / Collection  ·  Admin →
    How important is this to you?

  2. Add option to SEE/COPY opponent's deck AFTER the match is over.

    Add an option to see/copy the opponent deck AFTER the match is over, if its a best of 3 too but only after you win/lose 2 rounds or quit.

    Sometimes people have very interesting decks that aren't meta or are original decks that they build and you can't find anywhere else. More often than not I see some themed decks and would like to copy it but can't because I don't know all the cards the opponent is playing. Also I'm very bad at building decks and guessing which cards would go well with a deck you only know a…

    8 votes
    6 comments  ·  Product Suggestion  ·  Admin →
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  3. Sportsmanship and leaving a losing game by timing out

    Once it is apparent that a game is hopeless for one player, most players are civil and either concede, or quickly play through their turns to bring the game to an end.

    But, I've experienced enough players that just walk away from their computer and let the game finish by timing out, that I've taken the time to write this note.

    It is an awful game play experience watching the opponent's timer count down for 3+ minutes. Particularly when it is obvious they are not looking at how they could win (checking card text, looking the graveyards, etc.) and are…

    27 votes
    12 comments  ·  Product Suggestion  ·  Admin →
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  4. Arena Timer and Animations

    When drawing your deck with Demonlord Belzenlok, the animation of the card drawing causes you to time out.
    Casting Demonlord Belzenlok on a large deck with only 4 CMC+ cards causes you to draw your whole deck, but the animation causes the fuse to run, even though there's no available game actions.
    (PC Issue)
    Perhaps Adding a "skip animation" feature

    20 votes
    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

  5. Scute Swarm Landfall Bug

    Scute Swarm - Landfall does not generate additional tokens beyond 248.

    1. To duplicate, play Scute Swarm and trigger its ability repeatedly by playing lands. Once the swarm of tokens reaches 248, no further tokens will be generated.

    2. PC

    3. At 248 tokens, no further tokens are generated by triggering landfall

    4. Tokens should continue to generate regardless of number

    5. None, can recreate if needed

    6. None found

    40 votes
    14 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

  6. 20 gem "rare" cards don't actually give gems.

    Opened 3 packs and got 2 "20 gem" cards, but didn't get any gems.

    5 votes
    0 comments  ·  Store  ·  Admin →
    How important is this to you?

  7. ban arena cards in standard

    ban arena cards in standard play. they are not standard cards and should not be in standard play. I wasn't aware that standard in arena was tabletop rules.

    18 votes
    5 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

  8. better way to discard large quantities of cards from your hand at the end of turn.

    better way to discard large quantities of cards from your hand at the end of turn.

    9 votes
    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

  9. Make illegal/uncrafted decks playable in a bot match for playtesting

    Please make the improvement in the title. I would like to playtest decks before crafting the wildcards to see if I want to spend them on a particular brew.

    11 votes
    1 comment  ·  Product Suggestion  ·  Admin →
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  10. Infinite Loop

    I got stuck in an opponents infinity loop. This is ridiculous.

    26 votes
    16 comments  ·  Gameplay  ·  Admin →
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  11. Non-random matchmaking in draft

    In Arena premium draft and cube draft, you're disproportionately likely to be matched against decks with similar colours/archetypes. I think it's possible this effect is even more pronounced for your first match, but I'm less certain. (It may also be true for other draft formats.)

    I speculate that this is a bug arising from a matchmaking algorithm which is intended to make players of similar strengths or decks with similar win records be preferentially matched against each other.

    (To see this effect in action, e.g. draft a two-colour deck CD, and pay record the colour pairs of two-colour decks you…

    8 votes
    1 comment  ·  Events  ·  Admin →
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  12. desactivating animations

    Hello
    I am writing because I am really upset after all the money I spent in the game I still loose too much just because my computer is too slow or because of disconnect problems. WHY THE **** don't you make it possible to desactivate much more 3D animations that are completly unusefull and often bad for concentration ???? I already did all I can to boost my computer it's at max and don't have the money to change for sure. So please do somethin because I am loosing all the pleasure I should be havin in the game !!…

    7 votes
    0 comments  ·  Product Suggestion  ·  Admin →
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  13. Settings menu text not showing up

    I'm on Mac, and when I click the gear >> Options (for the Graphics options or exiting the game) the text isn't showing up in the buttons.

    9 votes
    1 comment  ·  Product Suggestion  ·  Admin →
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  14. Mute Pets Only and Specifically

    In Gameplay options, "Disable Emotes" disables emojis from my opponents AND pets.

    I have disabled this option because I find the pets very unpleasant. Often times, I would like to interact with my opponent, but I cannot because I have disabled emotes.

    It would be an improvement to add a separate feature to disable pets specifically, rather than having to go in options each time to check/uncheck "Disable Emotes".

    11 votes
    2 comments  ·  Product Suggestion  ·  Admin →
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  15. Paradox Engine is Legal on Arena...

    You allow a broken infinite combo card like Paradox Engine to be legal on Arena... not only in Historic ...where a card like Sheoldred was too broken to reprint for the game... but in Brawl when it's actually banned in Commander. I'm not sure where the bug is but it's somewhere between thought process and reasoning.

    20 votes
    0 comments  ·  Gameplay  ·  Admin →
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  16. Rank not leveling.

    While playing there is no Rank Tier that is visible before or after matches. When I visit my profile it shows that I am Bronze Tier 4 even though I have won enough to level higher. After wins there is no progression or indication in rank tiers, so this affects my seasonal rewards.

    31 votes
    8 comments  ·  User Interface  ·  Admin →
    How important is this to you?

  17. Omniscience Draft, Never again

    This should not be a paid event ever. This is a pure game of luck of who got the card draw / who got to go first.

    I'm actually quite mad I paid 5000 gold to play in this event.

    It was not fun at all, and it feels like you flip a coin and the winner of the flip wins the game. Except flipping a coin is more fun that watching your opponent draw into double mind rot on turn 1.

    5 votes
    1 comment  ·  Product Suggestion  ·  Admin →
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  18. bot "freezing" mid game

    bot freezes and does not do anything so i have to concede and lose the game

    playing on windows 10

    24 votes
    1 comment  ·  Gameplay  ·  Admin →
    How important is this to you?

  19. Crazy idea, but, how about the feedback section actually letting you give feedback.

    As above. Instead of an endless loop of use to no one, how about letting the feedback form actually exist. Seems like it's in exile like the shuffler is.

    32 votes
    2 comments  ·  User Interface  ·  Admin →
    How important is this to you?

  20. Match history

    Hi,

    I've been playing for a while, and I'm quite new at MGT both the game and Arena, although I used to play many years ago. It has changed a lot.

    I really think having a match history of played games would be a great tool to learn and understand the game. Many times after losing or winning a game there are interactions which I didn't understand at all. Having the opportunity to rewatch the match would be beneficial for understanding key mechanics and knowledge of the game.

    There's no way for me to rewatch those games or even just…

    13 votes
    1 comment  ·  Product Suggestion  ·  Admin →
    How important is this to you?
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MTG Arena Bugs & Product Suggestions

Categories

Feedback and Knowledge Base

(thinking…)

MTG: Arena Customer Support
  1. Install and Update Issues
  2. Stuck at Checking for Updates?
  3. Performance Issues, Lag, and Freezes
  4. Recurring Game Crashes
  5. Display Issues