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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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10235 results found

  1. Not enough compensation for banned cards

    It's ridiculous to only compensate banned cards with wild cards.
    The deck doesn't just consist of the banned cards, it uses other cards as well.
    The other cards have gone to waste because the deck is no longer viable.
    Please compensate us with 100 more wild cards.

    3 votes

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  2. ultrawide is still not working when the app is switching between screens

    Fix the ultrawide formatting so it stays full screen when switching to and from gameplay.

    3 votes

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  3. Certain MTG Arena Achievements not working

    I have not gotten the "Test of Endurance" achievement even though I have reached a life total of 50 or greater at least 3 times (the most recent game is attached, I had 61 before lifelink damage). I'm playing in the starter deck event. Most other achievements have worked in this game mode. What is different about this achievement specifically? How could I tell if others will not work in certain (non-sparky/direct challenge) modes?

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  4. Brawl wait

    I can join other games just fine, but when I join a brawl que, I am stuck in the wait screen. I even hear the sounds of a match starting and the time fuse running, but the string is stuck showing how long I’ve been waiting.

    3 votes

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  5. Make it so we can say thank you

    Make it so that we can say "Thank you" in response to "Nice deck!" It's kind of rude to say "Nice!" in response.

    3 votes

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  6. Broken

    The game is broken, out of control and is no longer what it once was. Been around since the beginning of magic, between the outrageously over powered cards and out of control combos, I can hardly stomach to play the game anymore and if I do it ends at a few games once I realize again.

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  7. disconnected from server

    Was disconnected from server for no reason. Internet was fine.

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  8. Limited games suddenly disconnecting

    Limited games suddenly disconnecting

    Game was disconnected while I was playing ranked limited.

    3 votes

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  9. There's a bug with the tutorial

    I'm a new MTGA player playing on PC. I started playing yesterday the 27th of June. I'm experiencing a bug with the quick draft part of the tutorial. I managed to get through everything else just fine but when I got to the drafting mission to play 3 quick draft games it won't register that I've played a game. I tried restarting the client and logging in but that didn't work so I then tried to repair the game files and then went back in to play a 4th game but it still didn't register that I played a quick…

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  10. Poison the Waters not interacting properly with tokens

    My opponent used "Poison the Waters" to give everything -1/-1. The token I made from casting "Magitek Armor" stayed on the battlefield as a 0/0 (both me and my opponent could see it) and wouldn't untap. Not a huge deal but thought it was weird.

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  11. Osteomancer Adept

    Opponent brought an Osteomancer Adept into player. It had the summoning sickness spiral. Opponent tapped the Osteomancer Adept and used its ability despite summoning sickness.

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  12. Jump in

    Jump in still reroutes me to home. Won’t let me play. Been over a week

    3 votes

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    0 comments  ·  Events  ·  Admin →
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  13. Bo3 ranked incomplete sideboard bug

    I'm playing on a windows laptop. It's been at least 2 months since I've had this issue while I'm playing Bo3 RANKED mode in every format (Especially Pioneer). I thought it was a shared bug so I didn't open a thread, cuz I was sure it was going to be fixed.
    Since it's not been fixed yet, I'm attaching some evidence in order to show you what I'm facing during best of three matches: I can't see the whole sideboard during games, just the Bo1 version (the first seven cards), which is often pretty useless and it results in a…

    3 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  14. Arena Quick Draft Quest Not Completeing

    I have been attempting to complete the quick draft arena quest and have spent gems on several runs now only to have it remain at 2. I am doing Quick Draft Final Fantasy, please advise, I would not have spent the gems on this if i knew the quest was not going to provide me the reward.

    3 votes

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  15. Ragnarok Trigger

    As other users reported, I had a Ragnarok melded from Vanille and Fang, attacked with it and it died in combat. The destroy permanent and reanimate non legendary permanent effects didn't trigger, and I'm pretty sure I would win the match with the triggers activating as expected.

    I would also like to know how much time a bug is supposed to get fixed, specially one like that (I guess there is not so much people merging Vanille and Fang in draft, as they are both uncommons).

    The screenshot is from the end of the game.

    Thanks in advance.

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  16. ban Vivi Ornitier

    If you get to untap with Vivi Ornitier https://scryfall.com/card/fin/248/vivi-ornitier , you win the game. That's an oversimplification, but not much of one. It's just too much cheap mana too quickly.

    Standard (atm) is too fast and too tight. Miss a land drop you're dead and it's all (effectively) over by turn 4 in even the (rare) non-aggro non-combo mirrors.

    Izzet Prowess decks were 42.3% of the entries for Standard Constructed the FF Pro Tour and the vast majority were running 4 copies of Vivi Ornitier in their main.

    Stop this mega-aggro mega-ramp madness.

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  17. White Aerith card doesn't work

    In brawl, Aerith doesn't distribute the +1/+1 counters when she dies as a commander. Fix this.

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  18. Jump-in event stuck bug - with steps to reproduce

    Hello,

    Last week, I experienced a bug where the jump-into event got stuck, which seems to have been occurring for a while now, according to the bug reports.

    Upon getting a win in the "Jump-into Final Fantasy" event, the "Play" button changed to "Home," and the "Resign" button disappeared, preventing the player from continuing or starting a new event.

    Since I encountered a similar issue during a Midweek Magic event a few months ago, I believe I’ve figured out what’s happening.

    The main cause appears to be when the event progresses to N + 1 wins before the reward for…

    3 votes

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    0 comments  ·  Events  ·  Admin →
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  19. Playstyle mode My idea 3 players and 4 player or 2v2 or Tag team

    Playstyle mode My idea 3 players and 4 player or 2v2 or Tag team

    Introduction
    In the past, I played EDH with a group of 4 friends. And often the time did not match up, leaving only 3 people. So I thought of playing 3 people at the same time. Let's call it One Way (I have a simple illustration).

    1. One Way When Player A attacks in a direction, the attack direction is forced to Player B only. And Player B forces to attack in C only.
    2. With instant or sorcery, the target can go in any direction to attack…
    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  20. Foundations

    I have not been receiving any rares from the Foundations booster packs. Each time I open a pack I receive gems instead, even when I don't have all the rares of the set.

    1- Open a Foundations booster pack.
    2- Observe that the rares are replaced by gems even when rares are missing in the collection.

    3 votes

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    1 comment  ·  Store  ·  Admin →
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