MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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10223 results found
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Bug that prevented Quick Draft from being played
While I was playing a quick draft, I got an announcement that an update was available, so I updated. I was in the middle of picking, but after the update, I can't pick in the draft. I think this is because the update was in progress. At worst, I don't mind if the pick I made disappears, but I can't even withdraw, so I can't play the quick draft. I would appreciate this issue addressed as soon as possible.
3 votes -
Ranked Events disappeared
Ranked events disappeared
3 votes -
Cube Draft Event Did Not Start
I paid for a Cube Draft event in MTG Arena, but the event never started. The draft table took several attempts to launch but failed to gather enough players. After multiple retries, the event simply disappeared from my account, and I never received a refund for my entry fee.
3 votes -
Weekly Win Rewards did not reset properly last week
Last week my Weekly Win Rewards didn't reset at the proper time, instead I had to wait a week more than the normal time for them to reload/reset.
It's particularly upsetting since this is the first time I buy the Mastery pass and because of this bug I'll end the season a few levels lower on Mastery than I would have otherwise.
I would really appreciate if somebody from the team actually contacted me about this.
3 votes -
Visual bug on the third game of the tutorial
I just started the game. Im currently in the third game of the tutorial (the one against a blue deck), when suddendly the cards start to freeze as they enter the field and the begin to cluster the right side of the screen, overlapping with one another (like in the image).
The game still runs correctly and mechanically, nothing changed. But it's pretty much imposible to play optimaly when the cards are glitching one over the other.
Don't know if the bug will continue past the tutorial, but I hope not.
As of how to replicate it... I don't know,…3 votes -
game is rigged
Have you tried implementing a non rigged system? This is ridiculous. Opponent draws perfectly to every card I play with a counter while not slowing down his game plan. This game is rigged and your employees should all be put in prison. Don't play this garbage. It's worse than cancer.
3 votes -
Please institute a 30 minute 'no play' timer for players who conceded or timeout.
Please institute a 30-minute 'no-play' on players who concede or timeout during a game. The abuse is getting ridiculous.
3 votes -
Multiple Enchantment Room sound bug (again)
My opponent played multiple Room enchantments of the same room (Grand Entryway) and the "room unlock" sound began playing for every...single...game action.
This is reversion to an old bug that was with the initial release of Duskmourn about 1 year ago.
I flagged this as Important since this is a clear reversion and might be clumped-in with the other recent sound bugs reported.
C'mon WotC get your act together! Srsly, don't you have old tests for this and aren't they being run prior to a release?
This is really slipshod software development.
3 votes -
Dwck hand during gameplay
After last months update my hand is only showing the top half of the cards. You have to turn your phone so the screen rotates upside down and then rotate back to get it to work. Please fix this bug, seeing the text helps me clarify which card is which on my phone.
Platform: iOS
3 votes -
Heist After Mulligan Can Reveal Information That Shouldn't Be Available
In a game, I mulliganed and put 2 cards from my hand on the bottom of my library.
Later in that game, my opponent heisted my library with the ability of Thieving Aven.
The card exiled with heist was one of the cards I put on the bottom during mulligans, and it was shown as revealed to me.
Later, my opponent heisted another card, this time not one I had mulliganed (I discussed with my opponent after the game), and this one was hidden from me, as heisted cards usually are.
The first heisted card shouldn't have been revealed to…3 votes -
Astelli Reclaimer interaction with warp
Astelli interaction with warp cost did not work properly, returning something that was not less than the mana cost.
3 votes -
Critical bug in training battle
I'm a new player and cannot pass the tutorial battles since it contains visual bugs and in the fifth battle, there is a bug that prevent you from play and finish the battle. I try it both on Android and windows device.
3 votes -
Cube Inelegible Cards
Llanowar Elves was removed from my pool in cube draft with a message popping up about being inelegible cards leaving me with a 44card pool and a worse deck.
3 votes -
Yargle achievement
Yargle achievement for winning game without casting creature with ability no registering!
3 votes -
Fix user interface with large hands
Discovered this because of Yargle.
Ice till explorer with a graveyard full of land makes the game unplayable. There’s too many cards to be able to select anything, and no way to scroll beyond the middle of your hand.Please fix user interface
3 votes -
cards frozen on screen
Tutorial number 3 while in turn 4 cards start freezing on the screen on PC
Edit: Just did tutorial number 4 also same problem
3 votes -
Death by Vanilla
I won a game where I cast at least 5 vanilla creatures and it did not trigger Death by Vanilla.
Here are some extra details: Was playing on Mobile.
As you can see there are no creatures in here with abilities. I do have ways to give creatures abilities AFTER I cast them, but the achievement doesn't say the creatures have to never gain gain abilities or not enter with abilities. It says they only creature spells you cast must have no abilities and you must cast at least 5 creature spells. I did. My plan was cast creatures then…3 votes -
Handling Players Who Intentionally Delay Gameplay
Players who intentionally delay the game lower the overall satisfaction for everyone. Systematically excluding them benefits all honest players.
Therefore, I propose implementing the following two specifications:If a player exhausts their time limit while reviewing their starting hand, they lose immediately.
Reduce the additional time to approximately two-thirds of the current amount.
Ideally, accounts of players who repeatedly engage in malicious delay tactics would be appropriately frozen, but this is not realistic due to resource constraints.
I hope this issue improves even slightly.
(Please excuse any awkward phrasing as I used a translation site.)
3 votes -
Yargle Day Achievements do not work post patch
A Frog of Culture and Death by Vanilla are still not working today.
I built a deck containing the minimum number of Dominaria cards and even made sure to use the original Dominaria printings just in case and it did not log.
For death by Vanilla I played a single Savannah Lion and then only counterspells and removal. My opponent conceded around turn 6.3 votes -
Spending Orbs is a waste of time
I think spending orbs is a waste of time, just give me the prizes randomly.
I have not written anything here that has been done, but if I am only given this, I believe we can significantly improve the quality of life for players.
3 votes
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