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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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9362 results found

  1. Tractor Beam stoppping Ragost untapping itself

    In EOE draft, I stole a Ragost, Deft Gastronaut with a Tractor Beam, and on my opponent's turn I sacrificed a Dubious Delicacy to gain 3 life. Expectation is for Ragost to untap itself on my opponent's endstep since Tractor Beam should only stop my untap step, but it remained tapped.

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  2. Ability to exclude cards when searching for a match

    This platform would appeal to the non-meta players so much if you allowed the ability to exclude say 10 cards when searching for matches.

    You can't put them in your decks, nor can you be matched with an opponent who has them.

    I like to make my IRL decks and test them, and I'm not saying I expect to play decks on the same level as me, but the receptiveness is insanely boring. "Oh shock another landfall chocobo deck", "Oh shock 4 x Unstoppable Slasher", "Oh shock the 0/1 wizards".

    The issue isn't losing, and I'm lucky that I do…

    2 votes

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  3. Full Control results in autopass of second main phase

    Unable to utilize second main phase with tap effects even with full control.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  4. Draft deck does not update after rebuilding

    After drafting an Edge of Eternities draft and playing two games with my deck, I wished to change some cards in the deck. In the deck building menu this worked fine, however when I entered my next game I found that my deck still had removed cards in them and had not correctly updated. Returning to the deck overview shows the deck AFTER changes. (I sadly have no images from ingame; I had removed Galvanizing Sawship and Scout for Survivors but started the next game with the cards in my hand).

    2 votes

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    1 comment  ·  Events  ·  Admin →
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  5. Wardens of the cycle

    wardens of cycle not procing on opponents creatures death.

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  6. Magic: The Gathering x The Legend of Zelda – Secret Lair Drop

    Bring Hyrule to the battlefield with a legendary crossover between Magic: The Gathering and The Legend of Zelda. This Secret Lair drop would celebrate nearly four decades of iconic characters, art, and lore from Nintendo’s beloved franchise.

    Picture stunning alternate-art cards featuring:

    Link, Hero of Time as a green-white legendary creature with equipment synergy

    Zelda, Princess of Wisdom as a blue-white planeswalker with protection and insight abilities

    Ganondorf, King of Evil as a black-red mythic with menace and domination effects

    The Triforce reimagined as a powerful artifact or Saga

    Lands styled after Hyrule Field, Lost Woods, and Death Mountain

    With…

    2 votes

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  7. Did not receive 'Edge of Eternities Mastery (Orbs) rewards;' "Adagia, Windswept Bastion"

    Summary

    I reached level 5 of the 'Edge of Eternities Master' and received an Orb (see image - MasteryLevelOrbReceived). I purchased the Mythic Rare Land, 'Adagia, Windswept Bastion' (see image - MissingAdagiaWindsweptBastionMastery) and (see image - MissingAdagiaWindsweptBastion_Inventory).

    Repro Step
    1. Reach level 5 of the 'Edge of Eternities Master' and received an Orb.
    2. Access the 'Edge of Eternities Mastery' screen/"battle pass" and click 'Spend Orbs'
    3. Scroll to and purchase 'Adagia, Windswept Bastion'
    -> Notice it will disappear form the options on the 'Edge of Eternities Mastery Emporium'
    4.…

    2 votes

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    1 comment  ·  Store  ·  Admin →
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  8. Mac: Game crashes on startup

    Game crashes on startup since yesterday. I open arena via epic games. Tried uninstalling and reinstalling, doesn't help. Crashes while saying "loading initial scene". Macbook Air, M3, 2024.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  9. getting cards without animation

    I have made it past level 50 on the mastery rewards. As I have been playing today, I have gained levels and not been rewarded with the random uncommon or better card that I am supposed to get. Will you please remedy this problem.

    2 votes

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  10. isolation

    Dear MTG Arena Support Team,

    I am writing to report an issue with the card "Isolieren" (M19). I suspect there is a translation error in the German card text.

    The card text displayed on the German version of the card (and on the provided image) states that it exiles a permanent with mana value "1 or more". However, in game, the card only allows me to target permanents with mana value "1".

    This discrepancy significantly impacted my decision to craft this card using a wildcard, as its in-game functionality deviates from the displayed text.

    I would greatly appreciate it if…

    2 votes

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  11. 2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  12. Option to Toggle Opponent Mouse Highlights Off

    Dear Wizards of the Coast MTG Arena Development Team,
    I am writing to respectfully request the implementation of an option to toggle off the visual highlighting of cards when an opponent hovers their mouse over them. As a dedicated player who frequently engages with MTG Arena, particularly for ranked play and as a free-to-play participant striving to progress, I find this particular visual cue significantly detracts from my gameplay experience.
    My primary reasons for this request are:

    • Distraction and Focus: During intense matches, especially when reading complex card text, calculating board states, or strategizing intricate lines of play, the constant…

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  13. Gemstone caverns bugged after free mulligan.

    I free mulled and got a GC on the draw and it didn’t layline. No pic because, I’m a lazy alcoholic.

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  14. Premier EoE Draft

    Was in the middle of an EoE Premier Draft (spent 10,000 coins) fresh in the release when Arena bugged and kicked me out of the draft. When I came back that same day, none of the events were visible. The next day, the rest of my cards were drafted for me (in five colors, no less) so I had to resign. Would appreciate a refund in coins/gems/draft token.

    Thank you!

    2 votes

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    0 comments  ·  Events  ·  Admin →
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  15. Concede but didn't concede...

    All my mana was tapped, I couldn't do anything. My opponent Had over 100 actions to fulfill. First their time went up and after that my time went up. I got the Message "you haven't acted recently. Do smth or you'll concede." But I couldn't do anything!!
    Why is this game MY loss??
    When it was HIS round ans HIS actions?? Wtf?

    I searched for a Support to ask someone from support team. This is everything I could find. I want an answer...

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  16. Eternities Mastery orb purchase

    I spent my first two orbs on the haliyah avatar, but didn’t get it in my profile area, despite a restart of the app. Orbs are gone and avatar itself is missing from the mastery page.

    2 votes

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  17. Missing edge of eternities packs and renewal

    due to the huge player surge at the time of release on Arena I was experiencing a lot of lag and failed to get the first half of my Renewal Egg bonus. I relaunched the client a few times afterwards and failed to connect to servers multiple times, but eventually was about to access the shop and my pack. I was opening pack individually and experiencing large spikes in latency while trying to sift through my pulls. Eventually I decided to start opening them 10 at a time to expedite the process, but with my last 10 packs the client…

    2 votes

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    0 comments  ·  Store  ·  Admin →
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  18. 2 votes

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  19. 2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  20. Choose order for cards on the bottom of my library

    Certain cards that should let me order the cards I place on the bottom of my library will automatically order them when my library is big enough (like Stock Up). Normally this would be fine because it often does not matter what order the cards go in, however, with stock up in standard, I like playing a really durdly control deck where getting to the bottom 20 cards of my library is common. It is also common in such games for me to know those cards because of 3 or 4 stock ups and 2 or 3 temples. I would…

    2 votes

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