MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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9363 results found
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Bug
Way too many bugs an errors on Rotation New Set Release Day Effecting Ranked and other events . Says Network Error Unable to join queue or u get black screen or Waiting for Server Screen
2 votes -
frozen draft "waiting for server" etc....
During a draft match, the game froze, showed a loading error, “waiting for server,” and other similar issues. I couldn’t reload the app, even after trying on another device. As a result, nearly half of the draftable cards were picked automatically because I wasn’t present. I’m requesting a refund of the 10,000 coins, and some additional compensation as well, since this has been a major inconvenience.
I’m a regular player. I checked my connection during the issue and there was nothing wrong with it, so it was clearly a problem on the game’s end. I trust we’ll be able to…
2 votes -
Sothera, the Supervoid
Sothera, the Supervoid did not trigger when I had no creatures at the end of my turn. This happened during my last sealed game and because of this I lost. It had 3 creautres exile with it and no creatures at the end of my turn, so it should have triggered. This was my third loss and so my run ended.
2 votes -
Rule 603.12a not implemented correctly
When casting Curse of the Werefox while controlling a Doubling Season two role tokens are created. Despite this, the reflexive triggered ability to fight a creature only triggers once. This is in contrast to rule 603.12a which states that this trigger should happen twice; “once for each of those times” that a role token was created.
2 votes -
stop printing creatures that have tons of abilities
They all have too low of a mana cost to justify any of their abilities. Creature balance was better when mana cost was higher for creatures with abilities and especially when they had high power and toughness.
2 votes -
EoE limited events
So I just logged in and EoE limited events are back. But here’s the kicker, I got kicked out earlier mid draft and when I just went in it said Resume, but my whole draft deck has been auto drafted and is basically an unplayable pile. No way am I spending 1500 gems on a deck I didn’t draft that is virtually unplayable due to no fault of my own.
Are we getting reimbursed??
2 votes -
The played card isnt at the right position. It is displayed on the right side not in the middle , its the same by played lands
The played card isnt at the right position. It is displayed on the right side not in the middle , its the same by played lands, it happend in the third Tutorial and i cant conplete it, because of this bug. I cant tip at the creature who should block the attack, i played it ob my iphone system IOS
2 votes -
Kicked out of EOE draft
Attempted to premier draft EOE around 12:05 today, was kicked out of draft about 6 or 7 picks in and unable to rejoin the event. Used a draft token to enter and would like that returned to me to be able to draft again once the issues have been resolved! Thanks!
2 votes -
Unable to select ranked under find a match
When I hit play and go into Find a Match, I am unable to select ranked. I have tried repairing the files, restarting the app, and reinstalling the app.
2 votes -
Rare wildcards disappeared
When I opened all my packs today, I had 6 rare wildcards. I tried to use 3 on a new rare I got that I liked and they system gave me an error message saying the server was busy. No problem, I kept looking over the cards. I tried again on a different card from an older set and it worked, but now I only have 3 wild cards left, when I should have 5. Please fix this.
2 votes -
Packs did not open but were removed from collection
I attempted to open gold packs from my collection - I got a blank alert message (no text, just the 'ok' button) and then my connection timed out. Upon reopening the client, the packs are gone and none of the cards appear to be in my collection (nothing is showing as "new")
2 votes -
Draft crashed
The system crashed just as we were moving to pack number two in my edge of eternities draft. When it finally came back up, there was no indication. I joined the draft and my draft token was still gone. It occurred at approximately 12:02 PM eastern standard time Tuesday, July 29.
2 votes -
Draft failed midway thru
Hello for the edge of eternity’s launch halfway thru my draft the server was unavailable and it auto drafted from the end of pack 2-3. I used my token as this wasn’t my fault I would like a refund of the token.
2 votes -
Authentication failed
Authentication failed when trying to log in on android on two devices, samsung tablet and Samsung galaxy. No found workarounds. Other internet services working
2 votes -
Store User Interface Improvement on “Missable” items
In the image with FF Avatars, there are two Gem prices, one is a lower, discounted price, and the other appears to be the original.
In the image with the upcoming Edge of Eternities items, there is only one price for Gems, lead me to believe that once it leaves the store it is gone for good.
Is this an indicator that the Final Fantasy Avatars (and similar priced items) will leave the store entirely or just go back to the original price?
It would be helpful as a consumer to more accurately discern which items are Limited/One-time only/Likely to…
2 votes -
It's July 29th, and now Arena doesn't work.
Nothing works as it should work, is WOTC using stupid Ai these days? Also the in-game bot you can use to test decks really needs an option to pick which deck the bot uses against you with the option of the bot using a deck the user has made even. The Japanese TCG Duel Masters that branched off of MTG in Japan, their digital format (A game called Duel Master's Plays) has a better deck testing bot than Arena does lmao.
2 votes -
Pack opening error
Went to open 6 gold packs and it gave me an error screen and only says okay with nothing else and sent me back to the home screen without opening them.
2 votes -
Edge of Eternities Bundle Disappeared with 8 hours left
Last night at 11:30 PM EST, the Edge of Eternities 50 pack bundle stated there were 20 hours left to purchase the bundle. Now, 12 hours later, the bundle has disappeared from the store.
2 votes -
2 votes
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特定のカードをプレイするとアプリが落ちる
特定のカードをプレイするとアプリが落ちます。現在再現性のあるカードは以下になります。ミストムーアの大主人、不浄な別室、マラング川の執政、ゴミ漁りの執政、咆哮する焼炉、死人に口無しが該当します。共通点としてモードを選択出来るカードになります。プレイ状況としてはiPhone16e、WiFi環境、７月２９日のDL後からになります。
2 votes
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