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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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9371 results found

  1. Couldn't Cast Spell only option was Cycling

    I was in my pre-combat main phase wanting to cast a Hill Gigas a 5/4 creature with Trample and Haste that cost 4RR. However The game would not allow me the option of casting it, only using it's mountaincycling ability. As can be seen in the screen shot, the cast option is blacked out. Even though you can see that I have the six mana in my mana pool available to cast the creature spell. I proceeded through to my post-combat phase with exact same issue. I wouldn't mind except this was during a quick draft event that I paid…

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  2. My deck disappeared

    After the latest update, when I went to update my main Standard deck which I have been playing - I saw that the deck was no longer there. I don't often edit decks and even more rarely delete them, so I am confident this wasn't an accident on my behalf.
    I checked my non-legal decks at the bottom in case it was there, but it wasn't

    2 votes

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  3. Obzedat, Ghost Council exile bug for midweek magic event 7/9/2025

    During this week's midweek magic event if you get Obzedat, Ghost Council and use the exile ability it does not return on your next upkeep and just vanishes out of exile and completely out of the game. I assume this has something to do with the game mechanics of this week's event, and would also assume this occurs with other similar abilities like Teysa, but cannot confirm.

    2 votes

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    1 comment  ·  Events  ·  Admin →
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  4. Connectivity

    Hi,
    During a Final Fantasy quick draft, massive lag happened which didn't allow me to play any spells or make land drops. Time ran out until I had to pass the turn several times. I tried to quit and reconnect, but I was still stuck on 2 lands while my oponnent had 5, which means that at least 3 turns had passed without me being able to take any actions.
    As you can see in the pictures, once I was able to take game actions it took a while until they resolve.
    I have also attached a screenshot of an…

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  5. Rakdos the muscle

    Rakdos the muscle
    On Arena, the rule says until end of next turn the exiled cards can be played but they disappear at end of current end step.
    Just thought this could be fixed. Maybe I’m reading the rule wrong???? Maybe glitch on my devices.

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  6. Meteorite tapping for 2 mana

    Roxanne is making meteorites that are tapping for 2 mana? I’m on iPad so I can’t see how to attach my capture logs but it shouldn’t be hard to reproduce, I’ve had it happen multiple times now.

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  7. Blank match, no cards, timer activated

    iOS, after most recent (July 2025) update, match starts and instead of seeing opening hand, I see a blank tableau, two decks, avatars, but hand never loads.

    2 votes

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  8. Duplicate Protection Not Fully Reducing Final Fantasy Brawl Deck

    It's my understanding that the duplicate protection on preconstructed decks should allow that protection to extend to any art version of cards we own.

    Using just the FFVII-themed Brawl deck as an example, I notice a few cards like Professional Face-Breaker, Rootbound Crag, and Furyborn Snarl, where I have a non-Final Fantasy version of the card, yet the Brawl deck in the store seems to act like I don't have the card at all.

    This may have the effect of not fully reducing the cost of the decks, if I'm understanding Duplicate Protection correctly.

    Thank you for your time and…

    2 votes

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    0 comments  ·  Store  ·  Admin →
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  9. got kicked, resulting in gameloss

    1. playing Ravnica Alligens premier draft.
    2. connection starts stuttering
    3. checked connection and ping - all good
    4. gets kicked, try reconnecting, dosent work - server not responding
    5. check server status, reports all good
    6. cant reenter the game for around 10-15 minuts. when i reentered finaly, i had lost, which cost me the entire draft :(
    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  10. Bugs in "Zidane, Tantalus Thief

    A zidane,Tantalus Thief in my field was stolen by a Relms Sketching used by my opponent who copied the zidane,Tantalus Thief. During my opponent's combat phase my stolen zidane,Tantalus Thief was sent to my graveyard and did not return. My opponent used nothing but Relms Sketching.
    And I lost.
    Please fix it.

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  11. Stage Select/ Music Select

    Allow the players to vote on the stages before a match, or choose stages. I like some of the older set stages/music themes such as Ravnica, New Capenna, and Strixhaven, but the chances of those stages appearing are random. It doesn't effect gameplay, and probably should not complicate anything if either player has different stages/arenas.

    2 votes

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  12. select

    Allow the players to vote on the stages before a match, or choose stages. I like some of the older set stages/music themes such as Ravnica, New Capenna, and Strixhaven, but the chances of those stages appearing are random.

    2 votes

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  13. cloud of darkness enter effect not prompting

    Cloud of Darkness enter effect didn't prompt. It wasn't countered, not instant effects occurred and even thought there is a monster with ward it didn't allow me to even make a selection of what card to cast the effect on to. It acted as if there was no effect. I had 11 cards in the graveyard 6 being creatures, one being an enchantment, 3 being instant and one being a land.

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  14. Heroes not getting Cid's buff

    I cast the "Aerith Rescue Mission" and got three Hero Tokens. I also had one "Cid, Timeless Artificer" in my Graveyard.
    However, the Tokens still were 1/1, they didn't get the buff from Cid. If I had known this, I would have drafted differently...

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  15. Match will not start

    Good morning,

    Android phone with the latest update.

    After the 2025.49.50.4210.1160287 update most of the menu trasitions before entering a match would take a few more fractions of a second and when I tried to enter a match the game just lagged A LOT and ended freezing before the match started regardless of the game mode.
    Closed the application a couple of times and entered the app again. Same issue.
    Rebooted phone. Same issue.
    I was able to fix this by doing "Repair game files" under "Report a bug" menu on the Settings.

    I hope I was of help.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  16. 初期画面から暗転して動かない

    Android(Galaxy21S)でプレイしています。
    今朝アップデートしてから初期画面が真っ暗になりそこからプレイできません。

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  17. brawl invalid but no hilight card

    My brawl rat deck is marked invalid, but when I want to edit the deck, I see no cards highlighted. If I change the type for brawl standard, I see the cards that are invalid... Is there an error with the card checker ? I can't play my deck anymore. A deck that I have payed.

    2 votes

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  18. "A deck can have any amount of cards named" not working and it make me very sad

    It saying that my deck that has 1 of every card except for swamps and rat colonies and it saying that it invalid for brawl but like it literally isn't? It happened after the newest patch :(

    2 votes

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  19. Visual Bug (instant stuck on screen)

    An instant that an opponent played got stuck on screen for multiple rounds. It didn't go away even after other cards were played and resolved. It didn't affect gameplay in any way.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  20. Recent update broke game doesn't work

    Alchemy cards aren't working things are layering the game tries to boot itself up twice The most recent update has done nothing but make the entire arenas unplayable I don't know who you have in the dev team but this game is absolutely broken as **** **** poor Management without testing your updates rolling stuff out so fast because your money hungry this is what test servers are for start using them

    2 votes

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