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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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9376 results found

  1. Lazav + Obeka bug

    New bug today, i was playing in Outlaws of thunder junction quick draft. During my second match i made a combo between two cards : Lazav, familiar stranger and Obeka, splitter of seconds. I commited a crime at my first main phase and exile obeka from my graveyard with lazav capacity and transform him into obeka. Then i dealt 4 dameg with my lazav-obeka to my opponents but i get no ukpeep step with obeka capacity like i should have.

    2 votes

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  2. dalkovan encampment

    dalkovan encampment when it goes to sacrifice the creatures it produces. It does not seem to trigger the death effects.

    2 votes

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  3. 2 votes

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  4. デッキ編集のバグがいつまでも続いている

    題名通りです。

    デッキ編集の際、サイドボードにカードを入れる事ができないバグが先月から続いています。

    早急にバグを直してください。

    2 votes

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  5. Game concedes on Pact of Negation with no trigger response

    The game immediately concedes without the ability to respond to the Pact of Negation trigger. I had Dark Ritual and Goblin Charbelcher on the field to activate on my upkeep and win in response to the Pact of Negation trigger. However, the game immediately concedes without allowing me a chance to respond. This was also during ranked play. Please address triggers for Pact.

    2 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  6. ダメージ分配 UI 修正

    ジャボテンダー10000オーバーのダメージを
    割り振るUIについて。
    今のままでは時間内に入力できない。
    テキストボックスにテンキー入力できるように改善求めます

    2 votes

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  7. Sideboard bug

    Sideboard bug during sideboarding : only 5 cards available instead of 15.

    2 votes

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  8. latest Standard Bans

    My faith has been (somewhat) restored wrt the recent slate of bans in Standard.

    Again from prior writing on this topic, a few of these cards should've never been printed in the first place--especially Cori-Steel Cutter. Whomever proposed that card should not be allowed to continue serving on the design committee and it was gross incompetence for it to be accepted.

    I actually don't feel Monstrous Rage needs a ban, but it is OP in the current aggro-heavy meta. If they're going to ban Monstrous Rage, they should also ban Slickshot Show-Off.

    Abuelo's Awakening also makes sense given its dominance…

    2 votes

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  9. Arena Mac trackpad requires double-click

    Mac version of Arena is virtually unplayable. Using an M3 MacBook Pro. Do do anything often requires either a physical click on the trackpad or a double-tap on the trackpad. It's random and inconsistent which one is needed. Please fix the UI to unbreak it. Used the system wide setting for track-pad clicks. Having to first double-tap a card in hand to select, then double-tap again to play is awful.

    2 votes

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  10. on death triggers not triggering

    Experienced by myself and my opponent in the same game:
    A)
    1. My archfiend of the dross is in play
    2. Opponent declares blocks and 2 or more of their creatures die
    3. Archfiend only triggers once

    B)
    1. Opponent sacrifices Haywire Mite, exiling one of my enchantments
    2. Haywire mite's on death effect does not trigger.

    Platform: PC

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  11. Forced Draw

    You have had many issues about forced draws, but no real good solutions as far as I can tell. Frankly, you shouldn't need this from a customer, the solution should be obvious but let us continue:

    1. Long Chains should NOT end in forced draws. They should give the OPTION for a draw to the one who started the chain, (this way infinite loops don't lock players in a game for eternity) or the OPTION to quit/withdraw from the game for the one who did NOT start the long chain.

    2. This goes DOUBLE for duels against Sparky. There should NEVER be…

    2 votes

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  12. Bug

    "Lightwheel Enhancements" not castable from graveyard, despite max speed.
    For some reason, this aura cannot be cast form the graveyard, despite having enough mana, a valid target, max speed, the proper phase of the turn, etc. It was critical to me winning the game, and I would've been very salty if it cost me.

    I didn't think to screen record in game, but I swear the problem occurred how I described it lol.

    2 votes

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  13. Perpetual Removed When Creature Moves to Command Zone

    1.   Give us the steps to reproduce the bug
      

      I countered my opponent's commander with Teferi's Contingency. The perpetual effect was applied to the card in the graveyard. Once my opponent returned it to the command zone, the perpetual effect was gone. He then cast it on t5 and killed me.

    2.   Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
      

      PC

    3.   Enter the actual results you’re experiencing
      

      Perpetual keyword states that effects are not removed when the card changes zones. Not optional. The command zone is a zone. Perpetual effects are expected to remain on the commander.

    2 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  14. Elspeth Storm Slayer does not make extra tokens for Taigam, Master Oppostunist's suspend tokens

    To reproduce:
    1. Have Elspeth Storm Slayer and Taigam, Master Opportunist on the board
    2. Cast a second spell in one round

    While Taigam's suspend makes a token version of the second cast spell, Elspeth does not copy it.

    2 votes

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  15. Incorrect level 28 mastery rewards

    I didn’t receive the correct mastery rewards for level 28. It was supposed to be 2 mythic cards from final fantasy but I received a Lightning Army of one (mythic) and a Reno and Rude (uncommon). Please advise. I do not have the screen print of the cards as that goes away after I click on it and I cannot reproduce. I only know what I saw and then followed up on. Thank you

    2 votes

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  16. Zurgo stormrender not allowing draw card

    When mobilize tokens are sacificed, I’m not allowed to draw card. Only opponent gets hit with 1 damage.

    2 votes

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  17. no puedo banquillear

    es una auténtica verguenza que siga dando fallso en banquillo. Solo me salen 7 cartas de banquillo cuando tengo 15. El mazo lo importado de untapped que encima es vuestro también y tampoco funciona.
    El juego cada vez funciona peor y el algoritmo para meterte en rachas de derrtoas es atroz
    CAda dia estoy más cerca de borrarlo, es asqueroso

    2 votes

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  18. Arena problems with their timer

    The arena timer is so bogus it punishes you for having a great and well thought out combo but I lose to the timer more than the opponents I'll be half way through a combo that takes about 10+ clicks performing game actions dealing damage and then boom a timer there should be a way to display a loop or something like that so it's an instant win not a nightmare of micro just trying to beat the timer not your opponent I displayed a loop and then I win the game something easy like that as long as the…

    2 votes

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  19. Your Go Achievement interacting with Leylines

    While attempting to complete achievements, I built a deck that has won twice while meeting all the prerequisites for the Your Go achievement, but the achievement has not been awarded. The only possibility I can think of is that the deck includes Leyline of Anticipation, and that it is counting the leyline as having been "cast" even though it is not cast (but instead starts in play).

    2 votes

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  20. jenova, ancient calamity, stuck in summoner's sanctum, and crewed vehicles not causing card draw

    I controlled a Jenova, Ancient Calamity and The Regalia that had been crewed. At the beginning of my combat step, Jenova triggered. In response, my opponent cast Stuck in Summoners Sanctum targeting The Regalia. It resolved, then Jenova's trigger resolved.

    I now control a still-crewed (and still a creature until end-of-turn) The Regalia that has become a mutant due to Jenova's trigger resolving.

    In my second main phase, I cast Sephiroth's Intervention on my own The Regalia.

    Expected results: Jenova's card draw trigger goes on the stack

    Actual results: nothing happened, Jenova did not trigger

    2 votes

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