MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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9378 results found
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unable to target permanents covered by stack image.
Was playing a Duskmoor draft. I had two doors in play, put side by side on the right hand of the screen. Attempted to cast a spell requiring sacrificing an enchantment as part of the casting cost. With the unresolved spell showing on the stack, the door I intended to sacrifice was covered and UNSELECTABLE, no hightlighted arrow, no result from repeated clicking all around the area, and could not move the image of the stack from its position. Attempted multiple times till the timer ran out.
2 votes -
Anafenza Support Mechanic Not Working with ties
Anafenza, Kin-Tree Spirit or possibly the "support" mechanic in general is currently bugged where the "support" ability will not provide a +1/+1 counter if you have a tie for creatures you control with least toughness.
I've lost a couple matches due to this bug...
2 votes -
I have not received reward of 400 gems once I achieved the exp
I have not received reward of 400 gems once I achieved the exp
2 votes -
Noticed a new breed of ropers?
Who else has noticed a recent uptick in the number of players who repeatedly rope from the first draw (i.e. without ever even playing a land)?
I get matched up with the same opponents multiple times every day, who do this in every single game, and have been doing so for the last few months, so it's clearly very deliberate (i.e. it's not something intermittent like a bad connection, as I sometimes see the cards in their hand light up as they're reading/reordering them). For instance, I've clocked over 100 games against a single player called "Mercuril", who has never…
2 votes -
“Master” audio slider always resets to zero on launch
I am running Arena on MacOS through the Epic Games Store. Every time I launch Arena, the “Master” audio slider resets to zero. I have to go to Audio settings to turn the volume back up; the other audio sliders all appear to keep their settings between launches. I believe this slider should remember its last setting between launches.
2 votes -
Goblin Charbelcher auto-sorts all the cards in my library, ruining the game for me
When activating my Goblin Charbelcher without winning the game with it, e.g. targeting & killing creatures with it or my opponent surviving the Charbelcher hit, all the cards in my library get revealed through Charbelchers effect (as expected). But after my library was revealed, all the cards in my library somehow get automatically sorted/rearranged, ruining the RNG of my next carddraws. The sorting pairs every individual card with it's doubles, so I will draw 4 identical copies back to back, before the next pairs of the same cards follow. This often makes the game an automatic loss for me because…
2 votes -
Drawing issues with 11 land drawed in a row over 22 lands .....
1 game on 4 I have this issue of over drawing lands in a deck with very few lands in it.
Getting half my lands in a row is just not something that happened that often in real life, so please change your deck shuffle algorithm, it's really bad right now.
I will keep adding screens and examples until this issues is fixed or if I'm too much anoyed by it and stop the game anyway it is a big default of the game and really ruining the game experience that real magic player could haveHere first example: for…
2 votes -
Shuffler
You should really consider to fix the shuffler. I don't think you intentionally rig it, because I don't think you are technically capable in this, considered that the game has a lots of unresolved bug still today. Simply is too bad because of your incapacity. Please assume someone that is good in programming pc games and app. It's really embarrassing for you and your credibility having entire days of matches in which one screws and floods alternately. Effectively, I am embarrassed for you and your incompetence. It's almost normal, with the present shuffler, drawing half the lands of the deck…
2 votes -
Free loss in quick draft
I was 2-2 in tarkir quick draft. I got connected into a match, but got "kicked out" to the quick draft screen. I clicked "play" and won the game, but after finishing it I got both a win and a loss, thus ending my draft. I want a refund.
2 votes -
Free loss in quick draft
I was 2-2 in tarkir quick draft. I got connected into a match, but got "kicked out" to the quick draft screen. I clicked "play" and won the game, but after finishing it I got both a win and a loss, thus ending my draft. I want a refund.
2 votes -
Hundred-battle veteran arena bug
I just played a match on arena and hundred-battle veteran did not enter with a finality counter on it when cast from my graveyard. It then died again. And I could cast it again. And then it died for a third time at which point arena was telling me I could cast it again but I didn’t want to take advantage of it. I just thought I missed something the first time. Was playing on iPad.
2 votes -
Draft is really bugged with Mana FLOOD!!!
DRAFTING.....MANA FLOODING....EXCITEMENT!!!!
2 votes -
Cant sign in
Every time I attempt to sign in it times out if I try to register is says invalid email when I've had it for years
2 votes -
No payment methods available
I live in Spain and keep getting an Xsolla message telling me there are no payment methods available in my region.
I contacted Xsolla, and they have not provided any solutions or useful information.2 votes -
Maelstrom Omen Instant didn't provide counter option
Had Maelstrom of the Spirit Dragon out (provides 1 mana of any colour for Dragons or Omens) and had Runescale Stormbrood in my hand. I had mana available. Opponent casted a 4 mana spell, which I should have been able to counter, and went without providing an Instant cast resolve step.
2 votes -
tome of the infinite "mana of any type" can be used to cast this spell isn't working.
SEveral times now I've tried to use the spells from Tome of the infinite where "mana of any type can be used to cast this spell" and the game won't let me because I have the wrong type of mana. Please fix this bug!
2 votes -
instant not available for play on opponents turn
I was playing with Coordnator Manouver on hand on turn of my opponent and his had a Enchantment. I was not abble to play the manouver any time on his turn. The Arena not allowed
2 votes -
Great Performance by the Shuffler!
Love getting ****** on lands EVERY match!!!
2 votes -
Server disconnect and immediate reconnect resulted in recorded loss in Quick Draft Tarkir: Dragonstorm
Short version: Sudden ten second disconnect and reconnect resulted in recorded loss in a game I was about to win, making me suspect possible hack. Log attached.
Long version for trouble shoot: I was playing Quick Draft Tarkir: Dragonstorm and won my first game. Then in the second game, I was clearly winning when the server disconnected briefly. The disconnect only about five seconds total, but when it reconnected, I was back in the Quick Draft lobby. I immediately hit the play button to try to reenter the game, but as I did I noticed I had a loss recorded…
2 votes -
Elspeth, Storm Slayer’s Token Doubling Effect Did Not Trigger with Shiko, Paragon of the Way
During a game in MTG Arena, I had Elspeth, Storm Slayer on the battlefield. Her static ability states:
“If one or more tokens would be created under your control, twice that many of those tokens are created instead.”While Elspeth was on the battlefield, I cast Shiko, Paragon of the Way, and chose Screaming Nemesis in my graveyard.
Shiko’s ability should create one token copy of Screaming Nemesis. With Elspeth’s doubling effect, I expected two token copies to be created.
However, only one token was created.It seems that Elspeth’s doubling effect did not apply in this interaction, which appears…
2 votes
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