MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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10234 results found
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Alguma sugestao?
Oi, cheguei em casa exausto e queria encontrar algo leve para passar o tempo sem pensar em trabalho. Alguma sugestão?
1 vote -
currency incorrect in arena shop after vpn use
Hi,
I live in the UK where the currency is Great Britain Pounds (GBP). I downloaded MTG Arena and originally the currency showed in GBP and I made purchases. I have used a VPN since then and now the currency has changed to Euros and none of my purchases will go through. Every time I enter card details or use Paypal I get a blank screen when I hit the final confirmation button and the purchase doesn't go through.
Troubleshooting attempts: I have changed the VPN back to the UK and turned the VPN off completely and that didn't work.…
1 vote -
Currency in shop incorrect after using VPN
Hi,
I live in the UK where the currency is Great Britain Pounds (GBP). I downloaded MTG Arena and originally the currency showed in GBP and I made purchases. I have used a VPN since then and now the currency has changed to Euros and none of my purchases will go through. Every time I enter card details or use Paypal I get a blank screen when I hit the final confirmation button and the purchase doesn't go through.
Troubleshooting attempts: I have changed the VPN back to the UK and turned the VPN off completely and that didn't work.…
1 vote -
Did not receive packs after draft event
I just completed an Edge of Eternities Premier draft. Went 4-3. Hit the 'claim' button after completing my last match saw the pop-up about gold and packs but no packs were added to my account. I think I got the gold added, but I'm not certain.
1 vote -
1 vote
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Nomad Outpost From FIC cannot be crafted
Nomad Outpost From FIC cannot be crafted. Would like to craft FIC version (1 already own 4 others) but when I try to craft (and I have wildcards) it gives "Unable to craft" - sign.
1 vote -
Cerebral Download
I was in the 3rd game of the 1st round of a Traditional Draft EOE. I was dominating the match, played the card Cerebral Download, did the surveil of 3 cards, and the game automatically counted it as a loss. I still had many cards left in my deck, so it was not a loss due to running out of cards. Please look into this, as I spent gems.
1 vote -
ban traveling chocobo
Hey can you guys not let the opponent draw every ******* card he needs while feeding me only lands? Kind of ridiculous the cuck drew all his traveling chocobos and all I got are lands lands lands lands. Maybe you could try not rigging the game like a bunch of dirty rat casinos? Good job asswipes.
1 vote -
midweek magic
Stop ruining every format. Stop making Midweek Magic push ****** alchemy cards. And maybe don't make me go second 7 times in a row and the times I go first you **** me over on lands. You scumbags should lose your jobs.
1 vote -
Fix this 11GB download on m1 Mac - I should not be waiting an hour to play EVERY time I open the game
It's been happening for FAR too long now for a bug this urgent. How is this not priority??? If my internet cuts while "Initializing Localization Database" or the game crashes which is VERY frequent on M1 Mac, the game downloads 11GB. This is insanely bad UX. Right now I'm sat here at 2.87GB of yet another 11GB download, its happening EVERY day for over a month now. This should have been hotfixed on day ONE!
1 vote -
Matchmaking doesnt work
Matchmaking doesn't work after latest upodate. Even with Sparky bot.
Paltform: PC
Had this exact issue when matchmaking was at matchdoor-mtga-production-2025-49-20-3.w2.mtgarena.com.
It has been fixed at your side somehow after ~2 weeks
What I've tried then and now:
1. Restarted computer
2. Restarted router
3. Tried 2 different networks in 2 different locations
4. Tried turning off the firewall
5. Tried disabling the antivirus on the windows machine
6. Tried with and without VPN proxy
7. Tried flushing the DNS cache and perform a winsock reset using your guidetelnet matchdoor-mtga-production-2025-51-0-1.w2.mtgarena.com 30003
Trying 35.155.212.148...
Connected to matchdoor-mtga-production-2025-51-0-1.w2.mtgarena.com.
Escape character is…1 vote -
Arena is downloading 10g everyday since new update
hello,
since the latest update, mtg arena checks asset files and start to download 10gb of data everyday i started my
computer. mtg arena is on two computers here and so i want to try it on the other pc. also there it starts to download the 10gb of assets again and again. what is going on there?there are a bunch of people reporting the same problem:
https://www.reddit.com/r/MagicArena/comments/1m8d2se/just_opened_arena_and_suddenly_theres_an_11_gb/
1 vote -
asdf
Please stop the post game feedback. Holy **** it might be the most annoying thing ever after a loss lmao. Are ******* trying to tilt people? 99% of the time, no one is objective pos game. If you win of course you had fun, if not, the opposite. Good Lord, ask for feed back upon opening the client, not right after a game.
1 vote -
Gameplay - Draw should have happened
Nexus of Fate was my only remaining card in library and I was unable to kill my opponent. As a result I cast Nexus of Fate for about 25 minutes over and over and the game should have ended in a draw. I had to concede to make time to enter this request and I would like the loss removed from my event record. I am playing on PC and there is no workaround.
1 vote -
Game stopped updating my side and falsly showed opponent timing out
I was in an arena match, my phone hit 20% battery life and went into battery saver and closed the app. I turned that off and reopened the app and was back in the match. This happened like 7 turns earlier but I'm bringing it up on case it's a root cause.
My opponent is declaring attackers. It shows them declaring and then activating another card and then it just sits there for awhile it shows there timer running out, them using a timeout timer and eventually when that dies it all of a sudden shows that it's there turn…
1 vote -
Collection filter bug
When you check x4 on the collection screen, there are many cards that do not display even if you have four of them.
It seems that cards that you had more than two versions of and a total of five or more of before the integration update will no longer be displayed.
example
Before update
Possessing 3 copies of illustration A and 2 copies of illustration B of the same card, for a total of 5 copies
↓
After update
You will have four copies of both Illustration A and Illustration B.If you check x4 on the collection screen,…
1 vote -
network marauder
Network Maurader x2 obtained yesterday (8/19) on opening packs. This card does not show up on my card list or craftable cards regardless of gameplay (historic vs standard, etc.), I am able to view this card in collection, I cannot add him to any deck.
1 vote -
Negative Life
When the other person had negative life, the game didn't end. Maybe they had a card that prevented it, but that would seem odd.
1 vote -
DURESS alt art bug in Grave
Geisha Alt for DURESS is showing as Japanese in the Grave. My opponents grave was showing jp in the name and text. Hovering the cards is still showing as English. Just a graphical bug in a source file somewhere. Acting normal otherwise.
1 vote -
Last known information not applying
Playing on Android - Using the card Self Destruct - On two occasions the creature being targeted has been targeted by a removal spell with Self-Destruct on the stack, however Last known information has not applied when it should as per the rules.
1 vote
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