MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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24738 results found
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Bug
Hi! I introduced some codes with products from the new expansion of the Lord of the Rings, these products have been blocked until today when I entered the envelopes section after the update they were not there and I cannot find them, I hope to recover them, thanks and greetings.
2 votes -
3 Of 4 Pre Release Code Cards Not Working
Pre Release Codes Not Working . I Had 4 pre release codes from this past weekend , 1 had worked and when the update released the packs that were previously in my Inbox had disappeared and ever since all of my brand new unused code cards have been declined
2 votes -
Modern Horizons and Modern Horizons 2 sets - advanced filters
It must have been at least 2 years since the Modern Horizon sets (1 and 2) arrived on MagicArena... And still no possibilities to filter MoH1 and MoH2 in the advanced filters (unless you use this archaic technique S:MH1 or S:MH2 in the "Search" field). All other sets released on MagicArena had their icon in the advanced filters. Why is it not the same for MoH1 and MoH2? It is more than certain that many players who have started in the Historic format are not aware of the existence of these cards. Moreover, when you check the "Historic" box (still…
2 votes -
Server errors during lotr draft
During LOTR draft, the server kicked me out and the draft landing page made it look like I would be able to start a new draft. When I clicked to draft again I saw that many auto picks had been made for me. Before being kicked out, the most recent pick would not show up in my pool and the next batch of picks seemed to be delayed. Made it difficult to draft even before being kicked out and misled.
2 votes -
Starterdeck lost LotR
Hi I activated a code for 2 starterdecks a few days ago but I had to wait till the 20e of June to open them, but now they are gone and the code says its already redeemed. Can you help me get them back?
2 votes -
mastery pass
MASTERY PASS UNAVAILABLE FOR PURCHASE?!? i just grinded out to level fifty and told myself if i got to the akki pet, that the pass would be worth it, and i maxed out my xp and was still short... decided to just pay for the last level and now the mastery pass isnt available????
2 votes -
dopo il 70 livello di maestria non dà
dopo il livello 70 di maestria il sistema non da più le carte non comuni quando si passa di livello
2 votes -
Unable to purchase mastery pass
I can't buy the march of the machine mastery pass. It is not expired yet but the buy option is disappeared for some reason. Please help
2 votes -
Serra's emissary says pick something and you get protection from it It doesn't work The only thing it stops is literally combat damage It
Sarah's emissary gives you an option of a list of options to choose The option you choose you and all creatures you control are supposed to have protection from that option well then why do I take damage from the option I choose The only thing that Sarah's admissary stops is combat damage from creatures It doesn't stop anything from enchantments it doesn't stop anything from planeswalkers doesn't stop anything from instances and stop anything from sorceries nothing I'm sick and tired of losing rank and mythic because of a card that doesn't do it it says it's supposed to…
2 votes -
Plainswalker froze
When I was playing my match I went to play my plainswalker and they just froze and I couldn’t play it. It was just sitting there obstructing my view
2 votes -
Fiery Emancipation + Electrolyze
During my cube draft, using Electrolyze on 1 creature while having the fiery emancipation on board, it should deal 6 damage, but instead it dealt only 2 damage
2 votes -
Copied Wedding Announcement // Wedding Festivity Bug
A copied version of Wedding Announcement, made via [See Double] for example, will flip into Wedding Festivity. As a token copy of a card, it should have no backside and should not flip.
2 votes -
Gideon of the Trials and Chance for Glory - broken combo in explorer
Opponent was using the emblem from gideon to negate the loss from chance of glory, making low cost extra turns with no repercussions. Super broken in explorer
2 votes -
Quest payout not paying as it should.
My events aren't paying out like they should or they say they do. I only have 1250 gold.
2 votes -
breach the multiverse dennick
My opponent played Breach the Multiverse with Dennick in play. Dennick's ability should have prevented my opponent from choosing a card from both graveyards because it is targeting a card in the graveyard.
My opponent was WRONGFULLY allowed to get those cards which resulted in me losing the game. Please fix.2 votes -
Creature stacks
Bug from recent update: Two or more of the same creatures now stack in a way that makes it impossible to target the one being attacked first between the attack and block phase.
For example: other player attacks with a 2/2 and I block with two of the same 1/2s with no other modifiers to distinguish or separate them. After they declare attack order I would play some protection like tamiyo’s to make the first one taking all the damage indestructible thus saving both my creatures while killing theirs.
This is now impossible.
Clicking the stack use to split the…
2 votes -
Entering Prerelease code and now I cant purchase other packs
After entering my code from the prerelease kit I got at my LGS now I just see the locked packs that won't drop until June 20, but I can't look at or purchase other set packs
2 votes -
Free Draft Mode
Draft is the only reason I care to play MTG Arena, but it's gated behind gold or money. I would love if there was a free draft mode -- don't keep anything you draft, just earn rewards as if you were playing normal games.
2 votes -
Some cards don't function correctly in brawl formats without sideboards
Cards such as "Vivien, Arkbow Ranger" allow you to bring in cards "from outside the game" (i.e., from your sideboard). Since brawl decks can't be built to include sideboards, none of these effects work. Decks for the brawl formats should allow sideboards, even though brawl is always Bo1, so these cards can function correctly.
2 votes -
Game decides who wins
This game is deciding I don't get to win any more. I won 9 ranked matches in a row and now I'm suddenly drawing 14 lands in a row or only spells with no lands. This is a game breaking bug and it's causing me to start losing rank. Please fix asap.
2 votes
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