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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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10252 results found

  1. I cannot add a fourth copy of a card to my sideboard

    This bug has continued to be a major problem when I'm trying to rank up via Best of three. I have been wary of joining any competitive even due to this issue. Please fix this has been going on for over a month.

    1 vote

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  2. "thunder magic" have bug

    "thunder magic" have bug cant use cant cancel,
    "I encountered a bug that prevented me from casting Thunder Magic or canceling it, which caused me to lose the game. Please return my gems."

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  3. No chance to cast Snakeskin veil in response to a removal spell

    Despite having open mana I was not given a chance to cast an instant spell when my opponent cast a shot the sheriff and cut down. Just made it to Mythic for the first time and sure as **** shouldn’t be losing ranking points because of your system not working properly

    1 vote

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  4. Arena Numbers and text Not displaying correctly

    As of the recent arena update, a lot of numbers are displaying as black boxes in all screens on my android phone. Card text is also rendered unreadable, screenshots attatched. I assumed that the problem was with the main screen and tried to play a game (i know what all the cards do by image anyway), which was obviously very hard when none of my information was trackable. I have already reinstalled arena on android after this update because Im going to repair files now and see if this persists but i guess I'd like a refund for this event…

    1 vote

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  5. Prishe's Wanderings card

    I countered Prishe's Wanderings so an opponent doesnt seatch his library and still got +1/+1 counter.
    I played on PC via Steam

    1 vote

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  6. allegience

    Ravnica Allegiance is misspelled in client. It is spelled "allegience."

    1 vote

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  7. 1 vote

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  8. 1 vote

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  9. Hacker problems, Double taps. Player I just played against had every card double counters for free, no card or ability used.

    Hackers getting Double Counters without using a card, enchantment, or ability. Customer Support sucks badly as you cannot even submit a bug report nor share the capture logs from the game. It is complete and utter ********* that the customer support sucks so badly.

    1 vote

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  10. Bug

    The white enchantment card Overwhelming Splendor when brought back into play into the battlefield will target the player automatically and not the opponent. Meaning that the player who uses the card in this fashion will have the negative effects of the card.

    How to reproduce. Use Overwhelming Splendor, card upon play requires an opponent to be selected. Select opponent. Opponent then uses a card to destroy Overwhelming Splendor requiring it to be placed into the graveyard of the player. The player then uses a card such as Brilliant Restoration which brings Overwhelming Splendor back onto the battlefield under the players…

    1 vote

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  11. dispelling exhale mtg arena not able to pay 2

    dispelling exhale mtg arena not able to pay 2 to not counter my spell

    1 vote

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  12. Infinite Combat Loop with Genji Gloves

    Happened in a Final Fantasy Premier Draft. I was at 20 health with Malbaro on board. My opponnet was at 12 health and had Genji gloves and one creature on board. I equip my Malbaro with with Dark Mages Staff and use treachery to remove their only blocker and then attack for 5 dropping them down to 6.

    My opponnet then uses Unexpected Request to steal my Malbaro attaching Genji gloves and attacking. He then untappes and attacks again. This brought me to 10. This should have ended the turn giving me back the Malbaro but instead they got another…

    0 votes

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  13. サイドボードが編集できない

    7月11日より数日前のアプデ後からデッキのサイドボードが多すぎる扱いになって編集できなくなってます。

    デッキはエラーのままだけど何故かランク戦には参加できる状態です。

    この状況でランクを測るのは極めて理不尽な状態なので早く直して下さい。

    1 vote

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  14. Android lag makes game unplayable after recent update

    Game is unplayable due to lag on Android. Start the game and it's a slow motion slide show. Already restarted everything is up to date.

    1 vote

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  15. sephiroth bug + Zodiark

    I was in a brawl match and had just played Zodiark, Umbral God with Sephiroth fabled SOLDIER and another creature. I had 3 triggers from him. I then attacked with him sacking Zodriark but I did not get my 4th trigger. I have the capture logs

    1 vote

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  16. Lost server

    During a game on a smartphone, if the screen says "waiting for server," it will directly kick you out of the game and return you to the main menu without winning or losing. Unlike before, when it said "reconnecting" and you could return to the game without any problems. Thank you.

    1 vote

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  17. Bug

    While i was playing against my son. My son had Freya Crescent, which the prior turn he had used sheltered by ghosts to take my Preacher of the Schism. So shelter by ghosts was active on his Freya . Then it was my turn i used the spell Claim the first born on freya and had paid the ward 2 to gain control of Freya. Upon paying the ward cost i then gained control of freya but then shelted by ghosts fell off and went to the graveyard and i got my preacher back. As far as i am aware…

    1 vote

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  18. 9 lives familiar. Stays on my opponents battlefield when using a card to give them control of target creature until end of turn.

    Nine lives familiar. Stays under Opponents control when using a card to give them control of target creature until end of turn.

    Essentially, while nine lives familiar was under their control. They sacrificed it using the ability of an artefact, so. It ended up back in my graveyard, however, when Nine Lives familiar ability triggered. It returned to their control instead of mine. I was able to use urborg repossession as a workaround When it went to my graveyard again. That was definitely a little confusing, kind of funny and a little bit annoying. please fix when you can I…

    1 vote

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  19. Uncommon printing of shock causes pauper decks to be marked invalid

    A deck with the Historic Pauper format is marked as invalid if you have a preferred style for any card which is an uncommon printing.

    For instance, shock from STA is uncommon, but otherwise legal in pauper.
    The triangle error indicates "Non-format cards: 1".

    It's not like we ever have pauper events, but I still have my pauper deck built and showing as invalid.

    Replacing shock with any other printing is a workaround.

    1 vote

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  20. Valkyrie’s Call only returning creatures on death at random

    I keep using Valkyrie’s Call during gameplay however the callback effect only works at random. This seems to fail to happen more often when going on the offensive.

    1 vote

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