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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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24744 results found

  1. Brother's War Premier draft freeze, and auto Loss

    I was recently playing Brother's War Premier Draft. It froze/disconnected in the beginning of game 4. clicking reconnect resulted in the game becoming frozen. No buttons worked. I had to force close the program, after logging back in it had recorded the game as my 2nd loss. and my next game (game 5) got me knocked out of the event.

    Not okay.

    2 votes

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    1 comment  ·  Events  ·  Admin →
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  2. Complaint

    The game punished my and made me lose the match when it was the opponents combo that wasted time. I sat for 10 minutes watching them complete said combo, only to have it come back to my turn and the game tell me that I lost the match.

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  3. SHATTERSKULL SMASHING

    SHATTERSKULL SMASHING dont work,i cant submit the damage

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  4. Opponent cheesed so much time so my tunr was skipped

    Played a ranked game and could have possible won the game if my turn wasnt skipped
    Opponent put so much trigger on stack uses his time fuse - after his time ran out the game ended his turn ( he was not able to target so he cant put mor trigger on the stack) and then my turn the game resolved the stack using my time fuse and ended my turn . Opponent trun again i was allowed to play my land i drew in his turn ( my turn was skipped) and attacked lethal

    I had the opportunitie to…

    2 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  5. opponent made 500 token's i was forced to concede

    i had 2 soul wardens and a Gideons army< the one that gains 2 +1/+1 counter when you gain life. so both our extra times were burnt still had 20+ mins left in match on both sides the time, this should not be a thing, i had a win con on my next turn, and my turn comes after all this n i was forced to concede. honestly need to fix that or speed up the process of stack resolves when dealing with anything over 50+ things on a the stack period. so i lost my rank up match due…

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  6. Enduring Bondwarden backup 1 not working

    I used the enduring bondwarden multiple times where i give the counter to another creature, and everytime that creature dies, it does not get the backup ability to move the counters to another creature. This has happened multiple times and ruins the way I want to play unless I put the counter directly on bondwarden

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  7. etching of kumano

    Had an Etching of Kumano in play and cast play with fire on an opposing hangarback walker that had 2 +1/+1 counters on it. the Hangarback not only gave them 2 thopters when it left the battefield but stayed in the graveyard. That is surely incorrect as the Hangarback shouldn't have died but been exiled instead.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  8. Missing ICR

    Missing several daily win rewards since the last update.
    Version 2023.28.0.2016.1015823

    2 votes

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  9. Burn Down the House Devils interaction with Dockside Chef sacrifice ability

    Overview: Burn Down The House's devils' death trigger didn't fire when they were targeted by my Dockside Chef's sacrifice creature ability.

    Expected Result: The devil would be sacrificed, their death trigger of 'deal one damage to any target' would trigger, and I would target the opponent directly.

    Actual Result: The devil was sacrificed, and nothing followed.

    Platform: PC

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  10. Report player

    Please put a “report player” option or something similar. I just played against a guy who used 6 of the exact same cards from his library with no recall from graveyard or exile as they were all instant cards. This is becoming more abundant, and it is obvious he or she has found a way to cheat in the system. I can’t report the player because there is no reporting system, which I, and many other people, find abhorrent.

    2 votes

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  11. Alabaster Host Intercessor Bug

    Alabaster Host Intercessor exiled two of my creatures but when I destroyed them they didn't come back like the card said they should and it cost me the game.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  12. Token limit causing a draw and not counting off on any of the daily challenges

    I constantly hit token limit with my deck and freeze the game causing a forced draw on games I'm winning not even getting my challenges filled out with the cards I played do to the draw and its not infinite just multiplication but it never fails to freeze the game then say do to a unexpected error the match ends in a draw the deck can easily hit token limit and freeze the game. has happened multiple ways on several occasions causing me to have to play with sub par decks and to tip toe threw matches so your game…

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  13. Connection Lost: Critical Error that prevents me from login

    Hello!

    I had MTG Arena on PC and Android. And got this bug on both of them.

    Simply, when I type my Email and Password, and press Login, i get a message that says CONNECTION LOST.

    Nothing really changed in my network or devices. But I got this error message.

    To resolve this problem, i was trying to flush my DNS, change connections, tried different devices and even bought a new router.

    Nothing helps.

    I have this critical bug for almost 6 month now.

    Am i banned? Is it possible to resolve this?
    I like MTG, I played it since…

    2 votes

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    2 comments  ·  Events  ·  Admin →
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  14. European Daily reset

    In Europa we should have a daily reset that start in the night.
    In such way should be more confortable play in the early morning

    2 votes

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  15. Creatures that produce multiple mana/Cryptolith rite effects not working as intended.

    When you have a creature that produces multiple mana at once, IE: Arixmethes, Slumbering Isle, and an effect that allows you to tap a creature for mana, IE: Elven Chorus, you only get the color wheel to choose a single mana instead of being able to tap Arixmethes for UG in this situation. Need a way to select the UG option.

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  16. Infinite loop that should need mana but doesn't

    The opponent had Elas Il-Kor, Danitha Benalia's Hope with a Necrogen Communion enchant, and Fleshtaker.

    So he sacrifices Danitha, who's brought back by Necrogen, and she brings back Necrogen on herself. This triggers Elas' life gain and damage in an infinite loop.
    "All good so far", leaving aside any opinions on infinite loops themselves.

    However, to do this he uses Fleshtaker's sacrifice ability, which costs 1 uncolored mana. All his lands are tapped, he has no other way to gain mana.

    So this shouldn't be possible, and is therefore a bug. A game-breaking one since it kills the opponent in…

    2 votes

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  17. Difficult to select cards to discard at end step

    With The One Ring in historic, it is common to have more than 10 cards in your hand. I notice several times that if the bottom display is having more than 12 cards, I am unable to select the cards properly for discard. Please see video.

    Using mobile (iOS system)

    2 votes

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  18. ヒストリック・イベントにて

    1戦目→開始直後からサーバーの応答待ちから画面変わらず。再接続された際には時間切れ負け。(添付ファイルなし)

    2戦目→サーバー応答待ちは頻発するも大きな問題はなし。
    2戦目終了後、スマートフォン本体再起動。

    3戦目→サーバー応答待ち頻発するも進行は可能。しかし画面の表示がラグのためかバグっており、盤面把握できず。気付いたらアーティファクトが出ている/起きている土地枚数がわからない/スタック表示が重なって表示され、内容把握できず等々。
    (添付スクリーンショット状態)

    Androidスマートフォン(Xperia1Ⅳ)にて。Google Play版MTGA。バックグラウンドアプリなし。
    なお同一回線を使用しているPC版では再現されなかったため、回線の問題はないと思われます。(いずれもWi-Fi環境にて)
    メモリや本体の発熱といった点も問題なし。

    通常のプレイならともかく、課金アイテム(ジェム)を使用してのイベントで上記挙動が起こり得るならプレミアム・ドラフト等への参加が躊躇われます。
    改善をお待ちしています。

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  19. Creatures smashing into each other

    (This isn't a suggestion to change the rules of Magic, just how it's being animated visually on mtga.)

    Right now it always shows attackers smashing into blockers (and into the defending player's face).

    It'd look cool and be easier to understand if…

    • if only one of the creatures can deal damage due to first or double strike, it is the one that is smashing. Otherwise,
    • the blocker should smash into the attacking creature (opposite of what's happening now)
    • unblocked creatures should smash into the defending player (or planeswalker or battle), just as it is now

    In other…

    2 votes

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  20. game loaded in with no cards, no health totals, unable to do anything

    I joined queue for a starter deck duel with the red/blue deck, and when the game loaded in, I saw an empty board, neither player had cards or health. I was unable to do anything, not even emote, however my opponent was able to emote "good game" to me somehow.

    2 votes

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