MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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874 results found
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Hand cards not displaying correctly (iOS)
Just updated to the latest version today on iOS. Now my hand of cards is not displaying correctly. The graphics of my user avatar are cutting into my life total. See attached images.
16 votes -
Toph Profile Picture not showing up
I’m using the mobile platform. When I equipped the Toph profile picture for my decks, when looking at my player icon in game, it should show the Toph icon for the player in game, but it shows the Vivian profile picture, even though it shows the Toph profile picture on the deck selection and game intro icons. I tried repairing the game files but that didn’t fix it.
9 votes -
6 votes
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MTG Arena switches to windowed mode constantly for ultrawide aspect ratios
As of 2024.40.30.6688.1090994, everytime my client enters or exits a match the game switches from fullscreen mode to windowed mode. The issue only happens when I'm using an ultrawide resolution (3440 x 1440).
The cause of the bug has actually been found by nexus mod user skebbZ, attached is his explanation. (His mod actually fixes this issue)
120 votes -
Back button in Deck Info screen (premier draft) is non-functional
When in the Deck Info screen within premier draft deck building , there’s a glitch where the back button does not go back to the Deck Builder screen. I’m on iPhone iOS 18.6.2. This happens consistently to me since the Avatar release. The only way to get out of the Deck Info screens is to exit the draft and restart the “Build Deck”.
7 votes -
main screen bug, What an adventure
every time the main screen loads I get the "what an adventure! You're well on your way to becoming a planeswalker" etc etc tutorial audio. every time. whether I'm first logging in, returning after a game, or just changing tabs it always plays. It happens on both steam and android
Link to a steam clip: https://cdn.steamusercontent.com/ugc/17268070601879394824/7C097FFE08F9DBFBCBD977B9B61C56643E0AE449/
7 votes -
Crash QuickDraft - Black cards with no text
Hi. I just launched a quick draft in Final Fantasy few minutes ago. From first pick, the cards appear black, with no text and details.
I play on windows. Didn't do anything special, just paid my 5k gold.
I did try to restart the game a couple of times (didn't work very well by the way, crashing a dozen times).
I would like to be refunded please4 votes -
Did not receive Fleem cosmetics after mastery pass purchase.
I did not receive the Fleem cosmetics after mastery pass purchase prior to October 30 th date.
10 votes -
Sparky shows up after update even for players who have the tutorial complete
Sparky shows up after update even for players who have the tutorial complete
Its not fixable by uninstall install and it's not the equipment I use. I use a android 15 mobile phone and this occurs to me in mobile I haven't check in pc but from what I see here other players same issue with pc. Fix when you can please arena IT team. It seems to be on your side.5 votes -
connexion
Impossible de se connecter.
Aucune nouvelle dans Arena Status.
Vraiment la pire expérience de jeux en 2025, je savais pas que c'était possible de puer autant la merde.
J'ai attendu exprès la release avant d'acheter et j'ai bien fait. Vous n'aurez pas un euro supplémentaire de ma part tant que vous continuiez à en avoir rien à foutre de votre communauté.8 votes -
Unexpected error : update required
Unable to log in and attached the screen shot
9 votes -
iPad: draft confirm pick button behind other ui elements
On iPad, in a draft I saw some broken UI elements:
Confirm pick was only shown if sideboard is open until a card was behind it
Confirm pick had card text in front of it when a card should have been behind. Button also had margins cut off
Player view (see who was at table) not working at all
Unable to scroll when deck view was on right instead of bottomRestarting client did not help. First seen after update today. Version: 2025.53.0.3450.1203862
4 votes -
emote is missing from my profile
Emote is a white squre in my profile as well as in the game. This should be the emote of the gold visor/halo being raised above the eyes. Instead it is a big white square.
4 votes -
Aether Tiger Companion Particle Error
Since the newest patch, the Aether Tiger has an error with it's particle effects (See attached screenshot and log). I have repaired game files and problem persists.
15 votes -
Historic Mage III Achievement Bug
Historic Mage III Achievement is not progressing. I have played games casting many spells, taking many turns, winning, losing, and using standard decks, historic decks, and timeless decks. Still no progress. Other achievements are progressing normally.
7 votes -
ANNOYING PIXIE keeps showing up
The stupid pixie from the tutorial keeps showing up everywhere like i'm a new player. It's ******* stupid and annoying. Fix this ****!
5 votes -
cannot login after update
Just did a software update and now it doesn't load the game anymore. Both on windows and on android
10 votes -
Lost connection
When I open the Arena app on my mobile IOS device, I immediately get a connection lost message and the option to reconnect. When I reconnect or restart the app, the message returns immediately. Usually the app takes several seconds to load, but this error is immediate.
11 votes -
lost connection to server
Lost Connection to Server. Internet is fine, app is up to date and still I cannot connect to the game. Log in details are correct and i can only check status (Which says it’s fine), reconnect (that never works) or log out which is pointless. Why is this happening?
11 votes -
Omniscience
Omniscience doesn't apply the "you may" therefore i cannot use my mana to cast a spell with X in the mana cost. Where is my option?
7 votes
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