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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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920 results found

  1. Can't equip more than 9 phrases emote

    In the emote selection section of the profile, I cannot select more than 9 phrases.
    The counter below the list correctly shows the correct number selected and gives out an error when going over 15.
    The general error of "cannot equip more than 15 emotes of the type phrase" appears after the 10th emote is selected, disabling the confirm button.
    Selecting and deselecting a sticker eliminates the error and reactivates the confirm button, but when pressed it shows another error and propts you to discard any changes.

    23 votes

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  2. full screen broken

    Please fix the full screen issue where it jumps to windowed mode every time it goes to and from the play area

    1 vote

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  3. Cactuar Trample Damage Assignment Issue with a Damage-Preventing Blocker

    The Situation:

    I attacked with my creature, Cactuar (ジャボテンダー), which had over 1,000 power and the Trample ability.

    My opponent blocked Cactuar with a creature that had a damage prevention effect.

    I proceeded to the damage assignment step. I correctly assigned lethal damage to the blocker first.

    The Bug:

    The core of the problem is with the UI for assigning the remaining trample damage.

    After assigning lethal damage to the blocker, I had to assign the remaining ~1,000 points of trample damage to the opponent to win the game.

    The game's UI did not provide a slider or an "Assign…

    1 vote

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  4. 1 vote

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  5. Mobile menu UI is not very accessible

    The menu buttons and text are really small, e.g. the little tips that show up when you open your inbox, and the arrows to go from one tip to the next. Or the general sections button of the menu(in the top navigation bar)

    1 vote

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  6. "Unable to get collection" on PC most of the time since FDN update

    Since the FDN update, when I open the app it would go through the following:

    1. Splash screen (with the Tinybones art)
    2. Spinner with "Waiting for Server"
    3. Either blank screen or "Nework Error" "Unable to get collection. Please try again later"

    There was one day I was able to enter the game and play, but only that day

    6 votes

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  7. Allow game to be installed without admin

    You can use the user's app files folder instead of program files. Many apps do this, there's no reason to require admin.

    1 vote

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  8. “Master” audio slider always resets to zero on launch

    I am running Arena on MacOS through the Epic Games Store. Every time I launch Arena, the “Master” audio slider resets to zero. I have to go to Audio settings to turn the volume back up; the other audio sliders all appear to keep their settings between launches. I believe this slider should remember its last setting between launches.

    2 votes

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  9. switches to windowed mode

    My idea is a fullscreen mode that stays in full screen even when a game starts, rather than auomatically switching to windowed mode

    1 vote

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  10. Inspecting graveyard bug

    while inspecting opponent graveyard I get stucked as you can see in the screenshot.
    The cards are displayed overlapped and if i click "done" nothing happens.
    This happen to me 2 games in a row against reanimator decks, so maybe some cards in that deck triggers the bug.
    I can only concede or quit the app when it occurs and it is pretty annoying.

    1 vote

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  11. Error Updating Data on launch

    Getting "Error Updating Data" when attempting to open MTGA. This happens from PC and Android, Wi-fi and mobile data.

    37 votes

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  12. Hollowmurk translation

    When i chose Hollowmurk translation mode (and possibly all other modal enchantement from Final Fantasy), whith french client.

    Actual : The text "#NoTranslationNeeded" appear.

    Expected : The mode appear (ex : Sultaï / Abzan)

    1 vote

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  13. The artwork proportions of the Card Style in the Foundations series Planeswalkers have issues.

    1. I don't have the Ajani and Chandra cards, but I tested the Card Styles for Kaito, Liliana, and Vivien. Among them, the Card Styles for Kaito and Liliana are disproportionate, which makes them look unappealing when using skills. Below is a comparison of Liliana of the Veil's Card Style.

    2. I was unable to create the Mazemind Tome Card Style in my Collection; this Card Style was only available on Daily Deals on December 19, 2024.

    3 votes

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  14. DOWN

    CANT CONNECT AND MY INTERNET IS OK! CHECK ARENA BUGGED!!

    1 vote

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  15. Minor visual issue with the artwork of the following card: "Sephiroth, One-Winged Angel"

    Minor visual issue with Nobuo Uematsu's card style, "Sephiroth, One-Winged Angel". This card does not display the proper artwork upon the activation of the ability, "Whenever a creature dies, target opponent loses 1 life and you gain 1 life."

    However, the ability, "Whenever Sephiroth attacks, you may sacrifice any number of other creatures. If you do, draw that many cards.", is completely normal. This is what the artwork should look like for both abilities.

    The non transformed version, "Fabled SOLDIER", uses the intended artwork for all abilities, but the transformed version, "One-Winged Angel", does not. Upon the life on creature…

    1 vote

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  16. Black Screen, Game Crash,

    When I attempt to open the game, the screen goes black. Sometimes a cannot connect to server error occurs. I am on a Mac M1. The bug is somewhere in the AKsoundengine. This is a new bug for me. It has been happening for weeks now.

    3 votes

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  17. MTG Arena on MAC Hangs on Loading Card Database

    After logging in with user name and password Arena hangs with the 3 gems flashing and the message "Loading Card Database" . Never moves past this screen or loads the game interface.
    Running on MacBookPro. Work around : Delete the MTGA executable file(move to trash) and open Epic Game Installer and go to Library. Click on the Arena image to start "Repairing". Open MTGA with Launch button. Arena will work one time before getting the hanging Loading Card Database.... again.
    Started after downloading the Final Fantasy update.
    Intel Core i9 IOS Sonoma 14.7.5

    1 vote

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  18. client freezes with visuals "shaking"

    steps: open the game via steam on arch linux, intel processor, proton experimental and following launch options: PROTONUSEWINED3D=1 gamemoderun %command%
    not using these launch options results in a black screen
    I expect the game to run without these visual bugs on client

    1 vote

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  19. Fullscreen mode does not remember previous resolution

    Fullscreen does not remember previous resolution.

    In past versions, exiting full screen mode would return the PC client to its previously chosen resolution . For example, I play on a 4k monitor, but in windowed mode, I play in 1440p. Last year, when I would exit full screen with the keyboard shortcut, the screen would return to its former size, but at some point, it just started becoming a window with the screen's full resolution. I play on three Windows devices, running both 10 and 11, and the behavior is the same. This makes playing the game in full screen…

    11 votes

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  20. White sagas text is blacked out

    On PC, white sagas and white cases, the textbox appears completely black, except for the current active chapter. for cases, only the effect is not blacked out, and only if it is completed. This does not make the cards unplayable, only illegible.

    1 vote

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