MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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918 results found
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Infinite loop bug
Infinite loop bug for toph and scute swarm. If you get 250 copies of scute swarm it for one won’t make any more, but the game logic borks while deleting the old copies and crash the iOS app. Had this happen during the game 4 times. Should have made close to 3000 plus scute swarm but bug prevented it. Multiple game crashe.
1 vote -
Fullscreen Resolution Bug
Game does not persistently support Fullscreen mode for ultrawide monitor resolutions on Windows OS. The resolution keeps changing from Fullscreen to windowed mode. Event occurs upon game launch or whenever playing a new game (standard, alchemy, etc).
From game log: [17528] Current screen dimensions of 3440x1440 are not an allowable ratio (2.388889) so we are forcing windowed mode.
4 votes -
mac client crashing
With the newest update (8/1/2025) The mac client always crashes on startup. I've tried fresh reinstalls and reboots, etc. Nothing works.
4 votes -
MtGA crashes during loading screen since Aetherdrift Update
As title says
I can't get MtGA to start since the last update because it crashes during startup.
Process: MTGA [1165]
Path: /Users/Shared/*/MTGA.app/Contents/MacOS/MTGA
Identifier: com.wizards.mtga
Version: 2025.45.0 (0)
Code Type: ARM-64 (Native)
Parent Process: launchd [1]
User ID: 501Date/Time: 2025-02-11 20:48:10.4515 +0100
OS Version: macOS 14.6.1 (23G93)
Report Version: 12
Anonymous UUID: B953EFE9-57BF-40AC-84ED-873DDD2AB3A1Time Awake Since Boot: 430 seconds
System Integrity Protection: enabled
Crashed Thread: 42 Loading.PreloadManager
Exception Type: EXC_CRASH (SIGTRAP)
Exception Codes: 0x0000000000000000, 0x0000000000000000Termination Reason: Namespace SIGNAL, Code 5 Trace/BPT trap: 5
Terminating Process: MTGA [1165]10 votes -
"Report Conduct" function not working — website issue
Part of the MTGA customer service website is not working. Please see the screen shot below. The URL I tried to access is https://mtgarena-support.wizards.com/hc/en-us/requests/new?ticket_form_id=360000604591
1 vote -
Arena Anthology cards style not working november 2025
Since last update mid november, cards style arent displayed correctly with all my AA3 cards. Fix or refund me my gold, ty
2 votes -
Lost a Booster Pack
I had 10 Edge of Eternities booster packs. (6 from prerelease, 3 from the email, and 1 from the mastery track.
I tried to open one. It waited for a while, and then gave me a blank error message. I clicked the button to exit out of that and played a game or two. I returned to the Packs interface. I still had 10 booster packs. I opened one. It was slow, but the pack opened normally. However, after looking at the cards I opened, I only had 8 packs remaining.
3 votes -
Game reverts to windowed mode (from fullscreen) after match end
Game started in windowed mode, when it should have started in fullscreen. I switched it, but it would revert to windowed mode after every match
33 votes -
unable to connect
I was trying to launch MTG Arena after the patch released for the Avatar set, but I am unable to connect with my account.
I repeadtly get the Error code: -12 votes -
White lines
white line at the top of the screen covers the view
2 votes -
Vault Treasure will not open
My vault treasure chest is stuck at 116.8% and will not open. When I click it, it always reverts to the main menu.
2 votes -
Ui for card resizing after turn is hot garbage - card shrinking every turn sucks - resizing of cards is broken
2025.51.0.3061.1174431 - IPAD pro with iOS 18.6
This Build has a bug with the card resizing every turn. The card shrinkage is too high. Please either roll back or create a setting for card resizing. I personally would have them big all the time and change where the emotes are on the screen. Please preference the actual card text over emotes!
3 votes -
Authentifizierung Fehlgeschlagen
Timeout Authentifizierung nicht möglich seit geraumer Zeit. Pick 2draft kann nicht gestartet werden Geld ist aber weg.
3 votes -
Visual bug, iOS, iPad where card costs meets life
Visual issue when cards are retracted down. If you look at where the health number is, you can see a split and the cards themselves can be harder to interact with/select. Unsure if this is the same complaint as the cards being “too low” since update.
4 votes -
Muted opponents by default
How to report a bug
Give us the steps to reproduce the bugLiterally (note that I do NOT mean figuratively) every game I play my opponents are muted by default. Why?
Note which platform you’re using (PC, Steam, Mac, Android, or iOS)PC.
Enter the actual results you’re experiencingVery clear from point 1.
Enter the expected results of the featureNot having to press 2 extra superfluous mouse clicks in order to see the opponent communicating with me.
Add any relevant screenshots/videosThis is very clear without these resources provided.
…If you found a workaround, please add workaround
2 votes -
Bug
Did allow me to target Planeswalker. With heros downfall and another target removal. Exile target non land permanent.
I'm just here to report a bug.
Why is this in a forum set up?
1 vote -
Arena crash and very slow after June 3rd update
Android 15
Google pixel 9
Arena version 2025.49.0.4068.1149957
Just updated the Arena app ot is beyond laggy. Slow to load new screens and I cannot engage any matches. It freezes once I've found a player. I can see who my opponent is but it never progresses to the actual match. It stays on the versus screen.6 votes -
bug pc
Hi
I can't play to mtga.
I have a black windows whit reconnect. but i can't
3 votes -
Graphics options isn't scrolling
In graphics option while Quality Level sets on Custom I can't scroll down for all the options.
1. Give us the steps to reproduce the bug: Just opened Graphics option section;
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS): Mac;
3. Enter the actual results you’re experiencing: At the bottom you can see that there is another setting and I can't scroll down to it;
4. Enter the expected results of the feature: Scroll down and see the full list;
5. Add any relevant screenshots/videos: I added screenshot of hidden section at the bottom of settings…2 votes -
Switches Game Mode Randomly
I will just click on "play" and randomly the game will start in "Timeless" or some other mode. Also the UI will only ask me how I feel about the game 95% of the time when I lose.
Are you guys using AI? Seems to have a mind of its own.
2 votes
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