MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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287 results found
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Unable to access the card Endwalker to use it except for in formats not legal to use in.
I don't have an idea, I'm not able to access the card Endwalker(Island) to use in my decks, except for in formats that it isn't legal in. It shows up in illegal formats, as a red unusable card, but in legal formats, it doesn't show up at all. I have 3 of them that I would like to use.
1 vote -
Evolving Wilds always "new"
Step 1: Acquire a Lorwyn Eclipsed booster which contains a copy of Evolving Wilds, after already opening a pack with Evolving Wilds in (indeed, already having four copies!).
Step 2: Open pack.
Step 3: Note that Evolving Wilds says "New" over it, despite having a full playset of Evolving Wilds.PC (Steam, Linux)
Every time I get a booster with evolving Wilds in, I get "New" over it and I do not get duplicate protection, despite having a full playset. I think I have had 2 or 3 boosters with this happen now, on both phone and PC. It's very…
1 vote -
Phoenix Fleet Airship Copies of token with art style do not mantain art - Bug
I purchase the bundle where i have the Phoenix Fleet Airship, and whenever i generate the 1st copy of the token i've already generated, it creates a token of this artifact but with the normal art style despite having the altered one, ill try to explain it better:
1) I play Phoenix Fleet Airship with the art style, at the end step it creates a copy (Because i manage to sacrifice something on my board) with the same art style.
2) Next turn i sacrifice another permanent, keeping both the original Phoenix Fleet Airship and the token, however at the…
2 votes -
Companions Missing
All of my companions except Dwayne have been missing for months. I've commented on the other posts since we're supposed to not start a new thread if one exists, but I haven't gotten any help so I'm making a new thread.
Playing on PC, Aleister#30634
1 vote -
invalid deck
I'm getting an "Invalid Deck/This deck contains the following issues: Deck contains cards not in your collection" error. I've used this deck as recently as yesterday and I haven't changed anything. Please help.
1 vote -
Bug / Wildcards lost
"Yesterday, I used wildcards to craft 3 copies of Kona, Rescue Beastie for a new deck and played several matches with it. Today, the game is telling me that the deck is incomplete.
Upon checking my collection, the 3 copies of Kona are missing, even though my wildcard count has decreased accordingly. Could you please check my account logs and restore the missing cards or the spent wildcards? Thank you!"
2 votes -
deck builder - Bugged decklist checking
I have my client open and I noticed at the bottom of my selection of decks that on of my decks I have used in the past suddenly says I am missing a card and it is no longer in my collection. I go into the decklist to find the card but it still shows 100/100 for the quantity. No recent ban changes that I can see have affected this list. See attached
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2 votes -
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STARTERSTYLES code not working
When i put the code in it says its redeemed already but i dont have the plain black traditional MTG sleeve as a sleeve option in my profile.
2 votes -
1 vote
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Abundant countryside
Abundant countryside is not an available card.
1 vote -
Cards not collected not showing when filtering for "not collected"
Bug: When looking at the "Set Collection" statistics, it shows that I am missing two cards from completing the Lorwyn Eclipsed set. However, when I look at my collection and filter using "not collected" no cards are showing up. How do I know which cards are missing?
2 votes -
Brawl deck not working
I decided to try Brawl out and saw a deck in the store that looked like a fun one to start with. I paid about 8000 gems for it. The problem - it is bugged. I can't edit it, there is a problem with the format (says brawl but also says only 60 cards?) and most of the card are bright red like they were banned. I did message support, it has been about a week and all I have so far was the suggestion to come here. So here I am. If it is something I am doing wrong,…
1 vote -
Lorwynn mastery pass bugged
Still waiting for the 3 Lorwynn boster packs that I should have received at Level 4 in My mastery pass
1 vote -
issues with client functions while editing decks
- create any deck, choose format add between 1 or maximum amount of cards and save (optional but will lead to same issue). 2. Edit a deck (can be the one you just created or any other you already have). 3. click on deck's details. 4. click on change format. 5. Format options-list will appear behind deck stats. Im on PC (windows 11), but i have tried to change deck formats on mobile Iphone as well and have had the exact same issue. No matter how i try to edit decks, wether it's importing or cloning and then trying to edit…
2 votes -
"Liliana, Dreadhorde General" and "Bandit's Talent" either one to be banned.
"Liliana, Dreadhorde General" and "Bandit's Talent" either one to be banned.
Basically they in conjunction render any deck unable to withstand discard stress pressure.
And with "No Where To Run" included - there is no possibility to win. Its same as card Viv combo combo was. Causing any deck to loose.
Either take action to purge Planewalkers wholesale, including new ones like Kaito
Or take action to provide other colors (green and red specially) to use proper quick non-counter spell'able cheap removal of Planewalkers.
This just gets too ridiculously overpowered for Black
2 votes -
Impossibility to change deck format
On Ios, I can’t change the format a deck is meant to be played in. The drop-dpwn menu isn’t properly displayed.
2 votes -
Deck Building
This is using Google Translate.
PC version
When editing an existing deck using the deck builder, you can't change the format or choose a companion.Android version
When trying to access the deck, the game becomes extremely slow and doesn't function properly.2 votes -
Legality Standard format issues
I am trying to create a deck, and using an AI to help me flush out some ideas faster, it’s telling me that there are SIGNIFICANT discrepancies on what is/ not legal, specifically for standard, like Sheoldred the Apocalypse the AIs, 3 now, say it IS legal, and yet, when I try and have those in my deck, they’re highlighted red= non-legal…who’s right? I’m in Arena, IPhone edition, and also, go for the throat too…these are VERY frustrating things to have happen, is your list online up to date on the legality of said cards? I’m sure it is, but…
1 vote -
moving
My friends all suddenly have "bad backs" now that I’m actually moving this weekend. I’m stuck in a second-story apartment in Midtown with a heavy sofa and a dining table I can’t lift alone. Does anyone know a crew in Sacramento that is reliable for a quick afternoon job? I really don't want to spend my entire Sunday dragging boxes down those narrow stairs.
1 vote -
help
Quick question—is it even possible to find affordable help for a local move around here? I only have a few big items like a bed and a dining table, but I physically can't lift them myself due to an old back injury.
1 vote
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