MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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14712 results found
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Blood Moon on the stack should always give an opportunity to respond if any nonbasic lands are untapped
Currently, if Blood Moon (and probably Spreading Seas, though I have not tested it) is cast and there is no other reason for priority to be passed to you, it will resolve with no opportunity to float mana from nonbasics that would become mountains.
Situation that caused this: I have a Fragment Reality in hand and a single untapped Hallowed Fountain in play and there are no nonland permanents in play. My opponent casts Blood Moon, it resolves instantly and I have no opportunity to float white to cast the fragment reality on the blood moon.
Desired outcome: Without having…
10 votes -
case of gorgon's kiss
Case of Gorgon's Kiss only sees cards hitting graveyard after it's on the battlefield
4 votes -
Ossification x 4 repeatedly.
Really unusual in real life to get 4 of 1 card even in a 60 card deck in a match without extra card draw. I keep watching as my "opponents" get 3 and 4 of the exact same card which usually is "the" removal card they need to win over and over in most of my matches. Yes I could understand how this could happen if they were searching their deck for them or drawing like 20 extra cards by turn 10 but just like the last match I just had he didn't have extra card draw yet drew 4…
3 votes -
Client Freezes Paying Delve Costs
Occasionally while exiling cards from your graveyard to pay for delve costs Arena is unable to process the spell payment and the game begins to time out. The client needs to be restarted in order to continue play by both players or eventually the time extensions run out for one player and they receive a loss. Neither player can take any actions until the client is restarted.
6 votes -
Network error when playing with friend
When trying to challenge a friend either on my iOS iPhone 14 or iPad, there is an error in uploading my deck, and is not connecting to the game. Having deleted and updated the game fully on both devices, I still cannot connect to play with this friend.
12 votes -
play-in points
No play-in points received for 1/2024
I got the email that I have been in the top 1200 for January, but no in-game points were received. By the way, the email has got the wrong rank. Please fix this before Saturday's event.
Thanks!Way to Go!
You are receiving an account update because you had a high Mythic rank during January and have earned rewards.
Mythic
January Constructed Rank: #878
Next Event: February Qualifier Play-In
Format: Murders at Karlov Manor Sealed
Best-of-One Event: Saturday, February 10
Best-of-Three Event: Friday, February 16
Qualifies for: February Qualifier Weekend (February 17 - 18)…
5 votes -
NO ICR card on daily quest
Hi! yesterday and today, after the update for the anthologies, daily quest give me only exp and no ICR cards. I won in casual games and on the weekly events, but the result is still the same.
Can you investigate the thing?
Thanks18 votes -
luxurious
Player was killing my new two creatures, so I used them to crew Luxurious Locomotive (two creatures). I moved to attack step and attacked but received no treasures when I should have received two. Gatherer indicates "Luxurious Locomotive’s triggered ability counts each creature that crewed it this turn, including creatures that are no longer on the battlefield as the ability resolves," so I should still have received those treasures despite the creatures having left the battlefield.
3 votes -
Crime
Targeted a enemy creature with Tyrant's Scorn (bounce effect), enemy creature was returned to hand but Crime didn't trigger. So my overzealous muscle died and I lost the game.
2 votes -
Improve Matchmaking
Please improve matchmaking. It's impossible to find the same deck type in each format all the time. It is clear that matchmaking is flawed and needs to be recalibrated. It makes very boring and dull the game experience.
4 votes -
Did not receive XP for win
Today, when getting my 4th and 5th wins, I did not receive any XP. This includes the 500 XP that I did not receive for completing the Daily Quest. All told, I was shorted 550 XP. I do note that I did receive the proper amount of coins.
1 vote -
Game Crash Mobile
Playing on my iPad the game has been crashing after matchmaking has completed and while entering the match. When restarting the app the game will load and try to enter the match but will again crash. If I wait until what I suspect is timing out from the match I can then restart the app.
7 votes -
Server down
The server is down.
After the screen of loader, i have a message who says that it's impossible to connect to the server
9 votes -
Issue with Ghired, Mirror of the Wilds Ability Resolution
During one of my draft matches, my opponent controlled a card named "Ghired, Mirror of the Wilds," which has the ability, "Nontoken creatures you control have '{T}: Create a token that’s a copy of target token you control that entered the battlefield this turn.'" The opponent also played "Dance of the Tumbleweeds," creating a 7/7 green Elemental creature token.
After the token was created, the opponent activated Ghired's ability, targeting the 7/7 token. In response, I cast "Consuming Ashes" targeting this token, which resolved successfully, exiling the token. According to Comprehensive Rules (C.R. 608.2b), since the target of Ghired’s ability…
4 votes -
during premier draft client suddenly is unable to be interacted with and begins to run out the clock.
I joined this premier draft using a draft token I purchased with coins a few days ago and used it. In two out of three of my games I have gotten the same error: the game suddenly has a connection issue pop-up that disappears and after I am unable to play my cards or move to the next step and the clock just slowly runs out. If I disconnect and try to reload it counts as a game loss.
3 votes -
Aclazotz/Temple of the Dead
While playing on PC my opponent's Aclazotz what able to transform from its Temple of the Dead land form back into Aclazotz while I had 2 or more cards in hand. Because of this, I lost a match in a Sealed Event.
9 votes -
More cards in deck than allowed
Openette's deck with 240 cards and my deck with 54, this in standard ranked.
5 votes -
Draft loss before playing the first game
I just completed the draft portion of an OTJ premiere draft and after building my deck I saw on the draft menu screen that I already had a loss without even playing a game.
2 votes -
Oko, the Ringleader + Stop Cold results in a freeze
If using the -5 of Oko, the Ringleader made me pick another target for the new Stop Cold but I wasn't able to press on any targets. It just didn't react. Maybe it works similiar with other enchantments like Mystical Tether, that has to be tried out.
Sadly I lost my match because of this even though I was clearly winning. I was just curious and pressed the -5 since I didn't have the chance before. (This also caused my Draft Run to end because of the third loss, which feels unfair but I guess WotC doesn't recompense anything because…
2 votes -
バグの報告（打消し呪文）
打消し呪文が正常に作動しません。
「断れない提案」を相手の呪文に対して唱えた時に、「本当に実行しますか」と問われ、「はい」を押すと相手に宝箱のトークンが作られるのにも関わらず、相手の呪文は何もなかったかのように通ることがあります。
盤面を何度も見直しても、打ち消せなかった理由は見つかりません。
このバグで何度負けたことか。早急に対処願います。2 votes
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