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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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14685 results found

  1. Mulligan smoothing does not properly account for 'X' CMC cards

    I'm aware that Arena has a 'smoothing' algorithm designed to reduce the chance of mulligans by giving players a better chance to have a starting hand containing the nearest number of lands to their CMC, but I've noticed that this doesn't properly account for 'X' CMC cards.

    I've been playing a simic ramp deck at my local game store for quite some time now and had been having no problems with starting hands (I'd mulligan in around half of the games I played, rarely more than once, but that seemed fairly normal), but when I replicated the deck on arena…

    4 votes

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  2. Mac client is horrifically bad.

    Crashes on startup, crashes before a match, crashes again before the same match, crashes again before that same match again. That was in draft, by the way. Crashed after that game, too. Crashes in the morning, crashes in the evening, crashes at supper time. Go to an Oprah show? You get a crash! Take it in the car? You're totaled! Want to watch a movie from 2004? You get an academy award winning Crash! Going to a wedding? Crashed. I might actually hate this more than Dave Matthew's "Crash Into me". UFO in 1947? You crash in Roswell.

    Oh, and…

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  3. Companion Lurrus: Can´t sideboard in permanents with CMC 3 or up

    I´m playing the following deck:

    Gefährte
    1 Lurrus aus der Traumhöhle (IKO) 226

    Deck
    4 Ajanis Rudelmitglied (WAR) 4
    3 Daxos der Sonnengesegnete (THB) 9
    1 Schattenspeer (THB) 236
    2 Pazifismus (M20) 32
    3 Düstermond-Vampirin (M20) 120
    7 Sumpf (WAR) 258
    3 Falke des Heilers (GRN) 14
    4 Alseide der Lebensfülle (THB) 1
    2 Überraschender Biss (IKO) 102
    1 Tymaret, Auserwählter des Todes (THB) 119
    3 Grausame Zelebrantin (WAR) 188
    2 Kasteiung (RNA) 192
    1 Gottloser Schrein (RNA) 248
    4 Verlassene Ödnis (M20) 251
    2 Orzhov-Gildeneingang (RNA) 253
    2 Hoffnungsschimmer (GRN) 8
    2 Licht der Hoffnung (IKO) 20
    1 Existenz…

    6 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  4. Ranked points missing

    Hi. I played two ranked games recently and I won. But they didn't give me the score in my profile. It's totally bugged. I want it back pls

    13 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  5. The update is unable to continue while MTGA is running.

    I tried to download the new update, and I got this message. Checked task manager to see if it was running, and it wasn't. I restarted my device only to see the same message. I uninstalled MTGA, then tried to reinstall, only to get this message again!

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  6. No puedo jugar casi ninguna partida el juego se tilda y luego se sale

    Luego de actualizar me sucede, en cualquier momento asi porque si la aplicacion se tilda y se sale.

    4 votes

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  7. 4 votes

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  8. Se desconecta en mitad de la partida y pierdo la partida, es imposible jugar una partida

    Se desconecta a mitad de la partida diciendo que mire mi conexion cuando estoy conectado y funciona mi conexion , llevo asi semanas.

    3 votes

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  9. Banned card played in standard que

    I was playing a standard que a few minutes ago, and my opponent played field of the dead. I do now know how they did so, but to the extent of my knowledge that card is banned and should not be played.

    I have attached the log report an a picture of the field in question, and would like to request a refund of the standard event.

    10 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  10. Buried Ruin Bug

    I tried to use Buried Ruin in Jumpstart to return an artifact card from my graveyard. I toggled to view my battlefield to see if I had enough mana to cast Meteor Golem and I did. I toggled back to my graveyard and it would not let me select any of my artifacts in my graveyard. I tried to select a card that simply said "artifact" and not "artifact creature" and it would not let me select. The timer kept running out because no card was selected, but I was prevented from selecting any cards. Then it auto selected Lightning-core…

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  11. kaya's ghostform never returned an exiled vito

    The player (and I never could do this: for example playing a noxious on a white creature BEFORE she's mutating and turned red) exiled the vito protected by the kaya's ghostform and vito never returned and I lost the game because of that !!

    mutating must be banned that sucks !!!

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  12. No timeout for opponent

    In a draft game, opponent made no play in game around turn 12ish... The timer icon appears for them, but no timeout bar ever appeared. My internet is working (per websites in browser).

    7 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  13. Two Different Teferis & Two Different Bugs in the Same Match!

    I experienced two bugs, with two different Teferis in the same match!
    First bug,
    Opponent has M21 Teferi in play, 2 Glass Caskets exiling some perms, and lands. I have a Gideon Blackblade and some lands in play. Previous turn Teferi phased out Gideon. Now he's back with a vengeance on my next turn ready to send Teferi to exile...except I am unable to activate his planeswalker ability. The game immediately asks if I want to move to combat, recognizing that I had a cold draw.
    I should have been able to use an ability after Gideon phased back in.

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  14. Leaves the battlefield not triggering on return to hand

    Just played a game where the opponent bounced Banishing Light to hand with Shepard of the Flock and Teferis Time Twist, but was not returning the exiled cards to the battlefield and was permanently exiling them. I assume any return to hand & leaves the battlefield would result in this behavior as there are some other bugs listed with glass casket.

    2 votes

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  15. Noncombat damage not triggering for most cards

    See the 203008 log for details, but I had Chandra's Spitfire in play, and played Shock first thing on my turn (before combat phase), and it didn't trigger Chandra's Spitfire's ability.

    See the 20452 log, I activated Sanctum of Shattered Heights and that didn't trigger Chandra's Pyreling, nor Wildfire Elemental.

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  16. Game crash

    Randomly, when I'm playing a game, it kicks me out of the game and then when I try to log in again, it stays on the ready screen and kicks me out again. And many times this has happened

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  17. Bug : Ugin, the Ineffable BUG

    I was playing a User that used Ugin, the ineffable to -3 Destroy target permanent that's one or more colors. He targeted my Thassa, deep dwelling which is indestructible and it destroyed and was put into my grave yard. When in reality it should've targeted not destroyed and the spell fizzle.

    2 votes

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  18. Unable to take action during game.

    While playing a hand of 1-on-1 player, I zoomed in to look at a card and was unable to exit. Clicking the "Done" button did nothing. Had to exit the game and reload. Lost the hand.

    2 votes

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  19. legendary

    Played an Izzit deck that Quasiduplicated Torbran multiple times. The tokens created were LEGENDARY creatures of the same same, thus violating the Legendary rule.

    5 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  20. Aplicação MTG Arena continua fechando sozinha

    Aplicação MTG Arena continua fechando sozinha durante qualquer tipo de partida, mesmo após a última atualização.
    Isto está atrapalhando demais.

    3 votes

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